Event ID 401 — Windows Media Center PC Setup and Configuration

Applies To: Windows Vista

To set up the Windows Media Center PC to work with a Media Center Extender, the PC must be configured and services must be started.

Event Details

Resolve

Windows Media Center PC Setup and Configuration

To determine how to fix this error condition, examine the error code reported in the event log message. The error code is displayed in the decimal numbers.

The event log message can report the following error codes:

• Error Code -10
• Error Code -102
• Error Code -105
• Error Code -106
• Error Code -107
• Error Code -108, -109, and -110
• Error Code -111
• Error Code -112
• Error Code -113
• Error Code -114
• Error Code -115

Error Code -10

This error code indicates a permission error. The error code occurs if the User Account Control dialog box is dismissed or permission is not granted to start the Windows Media Center Extender Configuration during setup. You should restart the add Extender task and grant permission.

To grant permission:

1. Begin Extender setup by launching Media Center on the PC and clicking Tasks and then click Add Extender.
2. Follow the on screen instructions. When the User Account Control dialog box appears, confirm that the action it displays is Media Center Extender Configuration, and then click Continue.

Error Code - 102

This error code indicates a network connection error. This error code might occur if one of the following conditions is true:

• The network cable is unplugged from the Windows Media Center PC.
• The network cable is unplugged from the router, switch, or hub.
• The network card is disabled.

To resolve this issue, make sure the network card is enabled and has connectivity to the network.

Error Code -105

This error code indicates a network location error. This error code will occur if the network location of the Windows Media Center PC has not been identified or there was a problem when checking the configured network location.

To resolve this issue, make sure a network location type has been identified.

1. Click the Start button, click Control Panel, click Network and Internet and then click Network and Sharing Center.
2. If the network location is listed as Identifying, wait for the network location to be identified and then try to add the Extender again.

Error Code -106

This error code indicates that the Network List Service is not started. You should start the Network List Service.

To perform this procedure, you must be a member of the Administrators group, or you must have been delegated the appropriate authority.

To start the Network List Service:

1. Click the Start button, then type services in the Start Search box and press Enter.
2. Under Services (Local), right-click Network List Service, and then click Properties.
3. On the General tab under Service status, click Start.
4. To start the service automatically each time the PC is restarted, in the Startup type list, click Automatic.

Note: If you stop, start, or restart a service, any dependant services are also affected.

Error Code -107

This error code indicates that the network location of the Windows Media Center PC has not been identified. You should verify the network location type.

To perform this procedure, you must be a member of the Administrators group, or you must have been delegated the appropriate authority.

To verify the network location type:

1. Click the Start button, click Control Panel, click Network and Internet, and then click Network and Sharing Center.
2. If the network location is listed as Identifying, wait for the network location to be identified and then try to add the Extender again.

Note: If your computer is part of a domain, you cannot change the network location type because it is controlled by your network administrator.

Error Code -108, -109, and -110

These error codes indicate that the Media Center Extender exception is not set in the Windows Firewall. You should manually configure the Media Center Extender exception in the Windows Firewall.

To perform this procedure, you must be a member of the Administrators group, or you must have been delegated the appropriate authority.

To manually configure the Media Center Extender exception in the Windows Firewall:

1. Click the Start button, click Control Panel, and then click Security.

2. In Windows Firewall, click Allow a program through Windows Firewall.

3. Click the Exceptions tab. Select the Media Center Extenders check box and click Apply, if this option was not already enabled.

4. Click the General tab, and make sure that Block all incoming connections is not selected.

Error Code -111

This error code indicates that the Function Discovery Provider Host service or SSDP Discovery service is not started. You should start the Function Discovery Provider Host service and SSDP Discovery service.

To perform this procedure, you must be a member of the Administrators group, or you must have been delegated the appropriate authority.

To start the Function Discovery Provider Host service:

1. Click the Start button, then type services in the Start Search box and press Enter.
2. Under Services (Local), right-click Function Discovery Provider Host, and then click Properties.
3. On the General tab under Service status, click Start.
4. To start the service automatically each time the PC is restarted, in the Startup type list, click Automatic.

To start the SSDP Discovery service:

1. Click the Start button, then type services in the Start Search box and press Enter.
2. Under Services (Local), right-click SSDP Discovery, and then click Properties.
3. On the General tab under Service status, click Start.
4. To start the service automatically each time the PC is restarted, in the Startup type list, click Automatic.

Note: If you stop, start, or restart a service, any dependant services are also affected.

Error Code -112

This error code indicates that the PnP-X IP Bus Enumerator service is not started. You should start the PnP-X IP Bus Enumerator service.

To perform this procedure, you must be a member of the Administrators group, or you must have been delegated the appropriate authority.

To start the PnP-X IP Bus Enumerator service:

1. Click the Start button, then type services in the Start Search box and press Enter.
2. Under Services (Local), right-click PnP-X IP Bus Enumerator, and then click Properties.
3. On the General tab under Service status, click Start.
4. To start the service automatically each time the PC is restarted, in the Startup type list, click Automatic.

Note: If you stop, start, or restart a service, any dependant services are also affected.

Error Code -113

This error code indicates that the Windows Media Center Extender service is not started. You should start the Windows Media Center Extender service.

To perform this procedure, you must be a member of the Administrators group, or you must have been delegated the appropriate authority.

To start the Windows Media Center Extender service:

1. Click the Start button, then type services in the Start Search box and press Enter.
2. Under Services (Local), right-click Windows Media Center Extender Service, and then click Properties.
3. On the General tab under Service status, click Start.
4. To start the service automatically each time the PC is restarted, in the Startup type list, click Automatic.

Error Code -114

This error code indicates that the Media Center Extender Host certificate cannot be accessed or is corrupt. The Microsoft Windows Media Center Extender Host certificate is used to establish communication between the Extender and the Windows Media Center PC. If this certificate becomes corrupt, new Extenders cannot be added to the Windows Media Center PC and all previously-connected Extenders will no longer be able to connect. You should remove the corrupt certificate, uninstall connected Extenders from the Windows Media Center PC, and disconnect the Extenders from the Windows Media Center PC.

To perform this procedure, you must be a member of the Administrators group, or you must have been delegated the appropriate authority.

To remove the corrupt Microsoft Windows Media Center Extender Host Certificate:

1. Click the Start button, then type mmc in the Start Search box and press Enter. If prompted, enter a password and click Continue.
2. In the Console window, click the File menu, and then click Add/Remove Snap-in.
3. Under Available snap-ins, click Certificates, and then click Add.
4. Select Computer account, and then click Next.
5. Select Local computer, and then click Finish.
6. Click OK.
7. In the left pane under Console Root, expand Certificates, expand Personal, and then click Certificates.
8. Right-click Microsoft Windows Media Center Extender Host, and then click Delete.

To uninstall connected Extenders:

1. From the Windows Media Center Start screen on the Windows Media Center PC, scroll to Tasks, click Settings, and then click Extender.
2. Click your Extender to open the details.
3. Click Uninstall.
4. Follow the onscreen instructions to uninstall the Extender.

To disconnect the Xbox 360 console:

1. In the System section of the Xbox Dashboard, select Computers.
2. Select Windows Media Center, and then press the A button.
3. Select Disconnect.
4. Press the B button repeatedly until you return to the System section.

To disconnect other Extender devices:

See the Extender documentation for information about how to disconnect the device.

Error Code -115

This error indicates a power setting error. This issue can occur if setup was unable to change the power settings on the Windows Media Center PC. You should restart the process to add the Media Center Extender. When asked Would you like to enable Away Mode?,click No and complete the Extender setup. Once the Extender has been added, enable Away mode.

To enable Away Mode:

1. On the Windows Media Center PC, click the Start button, click Control Panel, click System and Maintenance, and then click Power Options.
2. Under Select a power plan, click Change plan settings under the selected plan.
3. Click Change advanced power settings.
4. On the Advanced settings tab, expand the Multimedia settings category, expand When sharing media, and then select Allow the computer to enter Away Mode.

Verify

You can verify that the Windows Media Center PC is configured correctly using the event log. If the configuration is successful, Event ID 501 with the Mcx2Prov event source and Event ID 400 with the MCX2Dvcs event source will be written to the event log.

To perform this procedure, you must be a member of the local Administrators group, or you must have been delegated the appropriate authority.

To verify that Event ID 501 is being written to the event log:

1. Click Start, and then click Control Panel.
2. Double-click Administrative Tools, and then click Event Viewer.
3. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
4. Expand Application and Services Logs, and then click Media Center.
5. Look for an event with a Source named MCX2Prov and an Event ID of 501.

To verify that Event ID 400 is being written to the event log:

1. Click Start, and then click Control Panel.
2. Double-click Administrative Tools, and then click Event Viewer.
3. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
4. Expand Application and Services Logs, and then click Media Center.
5. Look for an event with a Source named MCX2Dvcs and an Event ID of 400.

Related Management Information

Windows Media Center PC Setup and Configuration

Windows Media Center Extender