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Event ID 19 — Volume Shadow Copy Service Operations

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Applies To: Windows Server 2008

The Volume Shadow Copy Service (VSS) provides the ability to create a point in time image (shadow copy) of one or more volumes that can be used to perform backups. The service is also used during restores of applications.

Event Details

Product: Windows Operating System
ID: 19
Source: VSS
Version: 6.0
Symbolic Name: VSS_ERROR_STARTING_EVENTS_SAFEBOOT
Message: Volume Shadow Copy Service error: The EventSystem service is disabled or is attempting to start during Safe Mode. The Volume Shadow Copy service cannot start while in safe mode. If not in safe mode, make sure that EventSystem service is enabled. CLSID:%1 Name:%2 [%3] %4

Resolve

Ensure that the COM+ Event System service is started

You should check whether the system is running in Safe mode. When your computer is in safe mode, you will see the words Safe Mode in the corners of the display. If it is in Safe mode, restart it in Normal mode. If it is not in Safe mode, you should check whether the COM+ Event System is running.

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To check that the COM+ Event System service is started:

  1. Click Start, click Administrative Tools, and then click Services.
  2. In the results pane, double-click COM+ Event System.
  3. In Service status, make sure that the status is Started. If the status is not Started, click Start.
  4. Make sure Startup type is set to Automatic.
  5. Click OK.

Verify

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To verify that the Volume Shadow Copy Service is started:

  1. Click Start, point to Administrative Tools, and then click Services.
  2. In the results pane, double-click Volume Shadow Copy.
  3. In Service status, make sure that the status is Started. If the status is not Started, click Start.
  4. Make sure Startup type is set to Manual.
  5. Click OK.

Volume Shadow Copy Service Operations

File Services