Event ID 22 — Printer Driver Installation Status
Applies To: Windows Server 2008
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Printer driver installation status relates to the process of installing or updating printer drivers.
Event Details
| Product: | Windows Operating System |
| ID: | 22 |
| Source: | Microsoft-Windows-PrintSpooler |
| Version: | 6.0 |
| Symbolic Name: | MSG_DRIVER_FAILED_UPGRADE |
| Message: | Failed to upgrade printer settings for printer %1 driver %2. Error: %3. The device settings for the printer are set to those configured by the manufacturer. |
Resolve
Set printing defaults
Configure the printer with the desired default settings by using the following procedure:
- Open either the Print Management snap-in or the Printers folder.
- Right-click the printer for which you want to set the default printing preferences, click Properties, and then click the Advanced tab.
- Click Printing Defaults.
- Use the Layout and Paper/Quality tabs and the Advanced button to see the available choices, and then specify the default settings.
Note: To change device settings, you must have the Manage Printers permissions.
Verify
To verify that you resolved the problem:
- Open the Printers folder on the affected computer, right-click an open area, and then click Server Properties. Make sure that the expected driver is installed.
- In the Printers folder, right-click the printer and then click Properties. On the Advanced tab, confirm that the expected driver is selected.
- Print a test page. If the print server logs spooler information events, look for Print Spooler Event 10 after printing, and then examine the document to confirm that it printed correctly.