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Event ID 196 — AD RMS Cluster Installation

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Applies To: Windows Server 2008

Installing the Active Directory Rights Management Services (AD RMS) server role is done by using Server Manager. An AD RMS cluster can be a single-server AD RMS installation or several AD RMS servers installed in a load-balancing environment to handle requests from AD RMS-enabled clients.

Event Details

Product: Windows Operating System
ID: 196
Source: Active Directory Rights Management Services
Version: 6.0
Symbolic Name: SameProvisioningAndServiceAccountEvent
Message: The Active Directory Rights Management Services (AD RMS) service account cannot be the same account that was used to install AD RMS. Use a user account for the AD RMS service account that is different from the account that was used to install AD RMS.

Resolve

Choose a different installation account

The AD RMS administrator account (the user account installing AD RMS) must be different from the AD RMS service account assigned to the cluster. If these user accounts are the same, the AD RMS installation will fail. You should use a different user account to install AD RMS or use a different service account and then install AD RMS again. Use the following sections to determine the AD RMS service account for the cluster and add the AD RMS server role.

Determine the AD RMS service account for the cluster

To perform this procedure, you must be a member of the System Administrators database server role, or you must have been delegated the appropriate authority.

To determine the AD RMS service account for the cluster:

  1. Log on to the AD RMS configuration database server.
  2. Click Start, point to All Programs, click Microsoft SQL Server 2005, and then click SQL Server Management Studio.
  3. In the Server name box, type the name of the AD RMS configuration database server, and then click Connect.
  4. Expand Databases, and then click the AD RMS configuration database. By default, the name of this database is DRMS_Config_clustername_portnumber where clustername is the name of the AD RMS cluster and portnumber is the TCP port on which the AD RMS Web services listens for requests.
  5. Click New Query.
  6. Type select * from drms_clusterpolicies where policyname = 'ServiceAccount', and then click Execute.
  7. The value of the PolicyData column in the ServiceAccount row represents the AD RMS service account for the cluster. The installing user account should be a different account.

Install the AD RMS role by using Server Manager

To perform this procedure, you must be a member of the local Administrators group, or must have been delegated the appropriate authority.

To install the AD RMS role by using Server Manager:

  1. Click Start, point to Administrative Tools, and then click Server Manager.
  2. In the Roles Summary section, click Add Roles, and then click Next.
  3. Select the Active Directory Rights Management Services check box, and then click Next.
  4. Complete the appropriate information in the AD RMS role wizard setup.
  5. Click Install.
  6. When the installation is complete, click Close.

Verify

To perform this procedure, you must be a member of the local AD RMS Enterprise Administrators group, or you must have been delegated the appropriate authority.

To verify that the AD RMS cluster installation is working properly:

  1. Log on to a server in the AD RMS cluster.
  2. Click Start, point to Administrative Tools, and then click Active Directory Rights Management Services.
  3. Verify that the AD RMS cluster was added successfully by expanding the AD RMS cluster name.

AD RMS Cluster Installation

Active Directory Rights Management Services