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Event ID 4215 — Registry Configuration

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Applies To: Windows Server 2008

Configuration information for the Microsoft Distributed Transaction Coordinator service (MSDTC) is stored in a system-defined database called the registry. The registry is organized hierarchically as a tree, and it is made up of keys and their subkeys, hives, and entries. MSDTC configuration information is stored in registry keys, and it is essential to the normal operation of MSDTC.

Event Details

Product: Windows Operating System
ID: 4215
Source: Microsoft-Windows-MSDTC
Version: 6.0
Symbolic Name: IDS_XOLEHLP_FAILED_TO_CONNECT_TO_REMOTE_REG
Message: Failed to connection to the registry on the remote MS DTC Transaction Manager's system. Error Specifics: %1%0

Resolve

Turn on the Remote Registry service

Start the Remote Registry service (RemoteRegistry) on both the local and remote computers.

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To start RemoteRegistry:

  1. On the computer where you want to start RemoteRegistry, click Start, and then click Command Prompt.
  2. At the command prompt, type net start remoteregistry, and then press ENTER.

Verify

Use Registry Editor on the server to verify that the Microsoft Distributed Transaction Coordinator service (MSDTC) registry settings are appropriate.

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To open the Registry Editor on the server and verify MSDTC registry settings:

  1. Click Start, click Run, and then type regedit. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  2. Click HKEY_LOCAL_MACHINE, expand Software, expand Microsoft, and then expand MSDTC.
  3. Check whether the registry keys are appropriate. To check a registry key, in the details pane, right-click the provider information that you want to view, and then click Modify. You can close the dialog box without making changes.

Registry Configuration

Application Server