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Event ID 20185 — RRAS Routing Interfaces

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Applies To: Windows Server 2008 R2

The server running Routing and Remote Access uses a routing interface to forward unicast IP and multicast IP packets. There are two types of routing interfaces: LAN interfaces and demand-dial interfaces. A LAN interface is a physical interface that typically represents a local area connection that uses local area networking technology such as Ethernet or token ring. A demand-dial interface is a logical interface that represents a point-to-point connection. The point-to-point connection is based on either a physical connection, such as two routers connected over an analog phone line that uses modems, or a logical connection, such as two routers connected over a virtual private network (VPN) connection that uses the Internet.

Event Details

Product: Windows Operating System
ID: 20185
Source: RemoteAccess
Version: 6.1
Symbolic Name: ROUTERLOG_IF_UNREACHABLE_REASON7
Message: Interface: %1 is unreachable because the network card for this interface has been removed.

Resolve

Check the network interface card

Reconnect or reinstall the network interface card used for remote connections.

Verify

To verify that the remote access server can accept connections, establish a remote access connection from a client computer.

To create a VPN connection:

  1. Click Start, and then click Control Panel.
  2. Click Network and Internet, click Network and Sharing Center, and then click Set up a connection or network.
  3. Click Connect to a workplace, and then click Next.
  4. Complete the steps in the Connect to a Workplace wizard.

To connect to a remote access server:

  1. In Network and Sharing Center, click Manage network connections.
  2. Double-click the VPN connection, and then click Connect.
  3. Verify that the connection was established successfully.

RRAS Routing Interfaces

Routing and Remote Access Service Infrastructure