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Event ID 12540 — Motherboard

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Applies To: Windows Server 2008

This is preliminary documentation and subject to change.

This Aspect refers to events pertaining to the motherboard of the virtual machine.

 

Event Details

Product: Windows Operating System
ID: 12540
Source: Microsoft-Windows-Hyper-V-Worker
Version: 6.0
Symbolic Name: MSVMB_VSC_PROTOCOL_ERROR
Message: '%1' device %3 experienced a protocol error indicative of a deep system problem. (Virtual machine %2)

Resolve

Check Integration Services

Ensure that the version of the integration services installed in the virtual machine matches with that on the virtualization server (also called a host).

Verify

The virtual machine is able to power on successfully.

 

Motherboard

Hyper-V