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Event ID 4 — RD Web Access Configuration

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Applies To: Windows Server 2008 R2

When the Remote Desktop Web Access (RD Web Access) role service is installed, a default Web site is automatically created. By default, the Web site is located at https://server_name/RDWeb, where server_name is the name of the RD Web Access server.

To populate the Web page with a list of available RemoteApp programs or virtual desktops, you must specify a Remote Desktop Session Host server or Remote Desktop Connection Broker server for RD Web Access to use. Any RemoteApp programs on the specified RD Session Host server or RD Connection Broker server that are configured to show in RD Web Access will appear on the Web page.

Event Details

Product: Windows Operating System
ID: 4
Source: TSWebAccess
Version: 6.1
Symbolic Name: TSPORTAL_ERROR_4
Message: No programs on terminal server %1 are configured to display in TS Web Access. Verify the program settings on that server.

Resolve

Make a RemoteApp program available through RD Web Access

To resolve this issue, make a RemoteApp program on the RD Session Host server available through RD Web Access.

To perform this procedure, you must have membership in the local Administrators group, or you must have been delegated the appropriate authority.

To make a RemoteApp program available through RD Web Access:

  1. On the RD Session Host server where the RemoteApp programs are configured, open RemoteApp Manager. To open RemoteApp Manager, click Start, point to Administrative Tools, point to Remote Desktop Services, and then click RemoteApp Manager.
  2. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue.
  3. In the RemoteApp Programs list, ensure that a Yes value appears in the RD Web Access column next to the program that you want to make available through RD Web Access.
  4. If a No value appears in the RD Web Access column for a program that you want to make available through RD Web Access, click the program name, and then in the Actions pane, click Show in RD Web Access.
  5. If no RemoteApp programs are listed, you can add a RemoteApp program by using the RemoteApp Wizard. To run the RemoteApp Wizard, in the Actions pane, click Add RemoteApp Programs.

Verify

To verify that the RD Web Access server is correctly configured to make RemoteApp programs or virtual desktops available through RD Web Access, do the following:

  1. Use Internet Explorer to connect to the RD Web Access Web site. By default, the Web site is located at https://server_name/RDWeb, where server_name is the name of the RD Web Access server.
  2. Under RemoteApp Programs, click a program that is listed.
  3. If the RemoteApp program opens, the RD Web Access server and the RD Session Host server are correctly configured to make RemoteApp programs available through RD Web Access.

RD Web Access Configuration

Remote Desktop Services