RD Gateway Server Availability
Applies To: Windows Server 2008 R2
The Remote Desktop Gateway (RD Gateway) server must be available on the network, and the appropriate services must be running on the RD Gateway server. The Remote Desktop connection authorization policy (RD CAP) and the Remote Desktop resource authorization policy (RD RAP) stores must also be available, so that these policies can be evaluated to determine whether remote clients meet policy requirements. RD CAPs specify who can connect to an RD Gateway server. RD RAPs specify the internal network resources (computers) that clients can connect to through an RD Gateway server. If RD CAPs and RD RAPs are not available, the RD Gateway server will not be available for client connections.
Events
| Event ID | Source | Message |
|---|---|---|
Microsoft-Windows-TerminalServices-Gateway |
The RD Gateway service could not be initialized. The following error occurred: "%2". To diagnose possible causes for this problem, verify whether the following services are installed and started: (1) World Wide Web Publishing Service (2) Internet Authentication Service (IAS) (3) RPC/HTTP Load Balancing Service. Also, check Event Viewer for Network Policy Server (NPS) and IIS events that might indicate problems with NPS or IIS. | |
Microsoft-Windows-TerminalServices-Gateway |
The RD Gateway service has started. | |
Microsoft-Windows-TerminalServices-Gateway |
The RD Gateway service is shutting down. This maybe voluntary administrator restart or a configuration driven restart due to RDG server certificate change. If the RD Gateway shutdown was not expected, kindly verify whether the following services are started: (1) Network Policy Server; (2) Remote Procedure Call (RPC); (3) RPC/HTTP Load Balancing Service; and (4) World Wide Web Publishing Service. Also, check Event Viewer for Network Policy Server (NPS) and IIS events that might indicate problems with NPS or IIS. | |
Microsoft-Windows-TerminalServices-Gateway |
RD Gateway Network access Policy engine failed to contact IAS and the error was "%2" | |
Microsoft-Windows-TerminalServices-Gateway |
RD Gateway Network access Policy engine received failure from IAS and the error was "%2" | |
Microsoft-Windows-TerminalServices-Gateway |
The RD Gateway server cannot open the resource authorization policy store on Authorization Manager (Azman). The following error occurred: "%2". | |
Microsoft-Windows-TerminalServices-Gateway |
RD Gateway Resource access Policy engine failed to open Azman Application(Remote Desktop Gateway) and the error was "%2" | |
Microsoft-Windows-TerminalServices-Gateway |
The following exception code "%2" occured in the RD Gateway server. The RD Gateway will be restarted. No user action is required. |