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Event ID 1122 — Remote Desktop Services Printer Redirection

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Applies To: Windows Server 2008 R2

Remote Desktop Services provides printer redirection, which routes printing jobs from a server to a printer that is attached to a client computer or to a shared printer that is available to the client computer. When a user establishes a remote session with an RD Session Host server, the redirected printer will be available to applications running in the remote session.

By default, an RD Session Host server that is running Windows Server 2008 or Windows Server 2008 R2 first tries to use the Remote Desktop Services Easy Print driver. If the client computer does not support this driver, the RD Session Host server looks for a matching printer driver installed on the RD Session Host server. You can either install a matching printer driver on the RD Session Host server, or you can create a custom printer mapping file.

Event Details

Product: Windows Operating System
ID: 1122
Source: Microsoft-Windows-TerminalServices-Printers
Version: 6.1
Symbolic Name: EVENT_NOTIFY_SPOOLER_ADDPRINTER_FAILED_TRYING_AGAIN
Message: The Print Spooler failed to add the print queue for printer %1, port %2 because of a port error. The Print Spooler will try again.

Resolve

Stop and then start the Print Spooler service

To resolve this issue, stop and then start the Print Spooler service.

To perform this procedure, you must have membership in the local Administrators group, or you must have been delegated the appropriate authority.

To stop and then start the service:

  1. On the RD Session Host server, open the Services snap-in. To open the Services snap-in, click Start, point to Administrative Tools, and then click Services.
  2. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Yes.
  3. In the Services pane, right-click Print Spooler, and then click Properties.
  4. On the General tab, ensure that Startup type is set to Automatic. If it is not, click Automatic, and then click Apply.
  5. Under Service status, click Stop, and then click Start.
  6. Click OK to close the Print Spooler Properties dialog box.
  7. Confirm that the Status column for the Print Spooler service displays Started.

Verify

To verify that printer redirection is working properly, establish a remote session with the RD Session Host server and check that the redirected printer is available and is functioning as expected.

Remote Desktop Services Printer Redirection

Remote Desktop Services