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Event ID 1008 — Custom Application Configuration

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Applies To: Windows Server 2008 R2

Independent software vendors can write custom applications to extend the functionality of the RemoteApp and Desktop Connection Management service. For the custom application to work correctly with the RemoteApp and Desktop Connection Management service, it must properly register as a COM object.

Event Details

Product: Windows Operating System
ID: 1008
Source: Microsoft-Windows-RemoteApp and Desktop Connection Management
Version: 6.1
Symbolic Name: TSCPUBSVR_PLUGIN_LOAD_ERROR
Message: Error loading a third party plugin. Please refer to the plugin's documentation.

Plugin CLSID: %2

Error Code: %1

Resolve

Identify and fix issues with custom applications

To resolve this issue, you must ensure that:

  • The custom application is registered properly as a COM object.
  • The custom application is properly registered with RemoteApp and Desktop Connection Management.
  • The custom application does not return an internal error.

For more information about the RemoteApp and Desktop Connection Management API, see https://msdn.microsoft.com/en-us/library/dd401668(VS.85).aspx.

Verify

To verify that RemoteApp and Desktop Connection Management can communicate with the RD Session Host servers and the RD Virtualization Host servers, do the following:

  • Verify that the RemoteApp and Desktop Connection Management service is started.
  • Log on to the RD Web Access server that is configured to use the RD Connection Broker server.

Verify that the RemoteApp and Desktop Connection Management service is started

The RemoteApp and Desktop Connection Management service is used to communicate with the RD Session Host and RD Virtualization Host servers on your network.

To verify that the RemoteApp and Desktop Connection Management service is started:

  1. On the RD Connection Broker server, open the Services console. To open the Services console, click Start, point to Administrative Tools, and then click Services.
  2. Locate the service named RemoteApp and Desktop Connection Management.
  3. Verify that the Status column for this service displays Started.
  4. After you have verified that the RemoteApp and Desktop Connection Management service is started, log on to the RD Web Access server as outlined in the section "Log on to the RD Web Access server that is configured to use the RD Connection Broker server."

Log on to the RD Web Access server that is configured to use the RD Connection Broker server

The RD Web Access server that is configured to use the RD Connection Broker server must be available to communicate with the RD Connection Broker server.

To log on to the RD Web Access server that is configured to use the RD Connection Broker server:

  1. On the RD Web Access server, open Remote Desktop Web Access Configuration. To open Remote Desktop Web Access Configuration, click Start, point to Administrative Tools, point to Remote Desktop Services, and then click Remote Desktop Web Access Configuration.
  2. In the Domain\user name box, type a valid domain and user account name.
  3. In the Password box, type the password for the user account.
  4. Verify that you can successfully log on to the RD Web Access server by using Remote Desktop Web Access Configuration.

Custom Application Configuration

Remote Desktop Services