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Event ID 1017 — RemoteApp and Desktop Connection Configuration

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Applies To: Windows Server 2008 R2

RemoteApp and Desktop Connection is configured by using the Control Panel.

Event Details

Product: Windows Operating System
ID: 1017
Source: Microsoft-Windows-RemoteApp and Desktop Connections
Version: 6.1
Symbolic Name: TSWORKSPACE_SETUP_FILE_DOWNLOAD_ERROR
Message: The following resource could not be downloaded:

%5

Make sure that:

%t- The file exists on the remote computer

%t- Your computer has the client software to use this resource

%t- Your computer can connect to the Internet

%t- You typed the correct connection URL

Connection name: %1
Connection URL: %2
Error code: %3, %4

Resolve

Identify and fix issues with RemoteApp and Desktop Connection publishing

To determine how to fix this error condition, examine the error code report in the event message text.

The event message can report the following error codes:

  • TS_WORKSPACE_E_UNKNOWN_FILE_EXTENSION (0x80040202L)
  • TS_WORKSPACE_E_INVALID_FILE_PATH (0x80040203L)
  • TS_WORKSPACE_E_BAD_SERVER_STATUS (0x80040205L)
  • TS_WORKSPACE_E_BAD_RESOURCE_TITLE (0x80040206L)

TS_WORKSPACE_E_UNKNOWN_FILE_EXTENSION (0x80040202L)

This error code indicates that a RemoteApp program published by using RemoteApp and Desktop Connection contains an unsupported file type. To resolve this issue, you must install the appropriate software in order for the file type to be supported.

TS_WORKSPACE_E_INVALID_FILE_PATH (0x80040203L)

This error code indicates that a RemoteApp program published by using RemoteApp and Desktop Connection contains special characters. To resolve this issue, you must remove any special characters that may exist.

TS_WORKSPACE_E_BAD_SERVER_STATUS (0x80040205L)

This error code indicates that the server that is hosting the RemoteApp and Desktop Connection is returning an HTTP status code that is not expected. Use Internet Information Services troubleshooting procedures to further diagnose the problem (https://technet.microsoft.com/en-us/library/dd364124(WS.10).aspx).

TS_WORKSPACE_E_BAD_RESOURCE_TITLE (0x80040206L)

This error code indicates that a RemoteApp program published by using RemoteApp and Desktop Connection does not have an associated title.

Verify

To verify that RemoteApp and Desktop Connection is configured correctly, you should start a RemoteApp program that is published by using RemoteApp and Desktop Connection.

To start a RemoteApp program that is published by using RemoteApp and Desktop Connection:

  1. On a client computer, click Start, point to All Programs, point to RemoteApp and Desktop Connections, point to Enterprise Remote Access, and then click a RemoteApp program.
  2. Verify that the RemoteApp program opens successfully.

RemoteApp and Desktop Connection Configuration

Remote Desktop Services