Perform quarantine management

• 15 minutes

Quarantine orders can be used to block inventory. For example, you might want to quarantine items for quality control reasons. Inventory that has been quarantined is transferred to a quarantine warehouse. 

Note that if you're using a warehouse that is managed by using the Warehouse management module, quarantine order processing is used only for return sales orders.

Quarantine on-hand inventory items

When you quarantine items, you can either create the quarantine orders manually or set up the system to create the quarantine orders automatically during inbound processing.

To create quarantine orders automatically, go to the Inventory management > Setup > Inventory > Item model groups page. Select the Quarantine management option on the Inventory policies tab.

You must also specify a default quarantine warehouse in the Quarantine warehouse field for the receiving warehouses on the Inventory management > Setup > Inventory breakdown > Warehouses page.

When the physically on-hand inventory is recorded in a purchase order or production order, quarantined items are automatically moved to a quarantine warehouse in Supply Chain Management.

This movement occurs because the status of the quarantine order is changed to Started. When you manually create quarantine orders, the item doesn't have to be set up for quarantine management in the associated item model group.

For this process, you must specify the on-hand inventory that should be quarantined and the quarantine warehouse that should be used. You can use the quarantine order statuses to help plan the process.

Quarantine order statuses

Quarantine orders can have the following statuses:

• Created
• Started
• Reported as finished
• Ended

Created

When a quarantine order has been created manually, but the item isn't yet in the quarantine warehouse, the quarantine order has a status of Created on the Inventory management > Periodic tasks > Quality management > Quarantine orders page.

Two inventory transactions, viewed on the Action Pane, select Inventory and then select Transactions. are generated: One is an issue transaction that can have a status of On order, Reserved physical, or Picked, and the other is a receipt transaction that can have a status of Ordered or Registered at the quarantine warehouse. You can reserve, pick, and register updates to the inventory by using the usual processes.

Started

When a quarantine order has a status of Started, the inventory is transferred from the regular warehouse to the quarantine warehouse, and two inventory transactions are generated. One that has a status of Deducted, and the other that has a status of Received.

At the same time, two inventory transactions are created to handle the return transfer. These transactions aren't dated. One inventory transaction has a status of Reserved physical, and the other has a status of Ordered.

Reported as finished

By selecting Report as finished, you can report a started quarantine order as finished. The item is released from quarantine but isn't yet moved back to the regular warehouse.

The movement back to the regular warehouse can be processed through an Item arrival journal that can be initialized during the Report as finished process.

Ended

When a quarantine order is ended, the item is moved from the quarantine warehouse back to the regular warehouse.

The status of the item transaction is set to Sold at the quarantine warehouse and Purchased at the regular warehouse.

Quarantine order scrap

As part of the quarantine order process, you can scrap inventory. When you process scrap, the status of the inventory will be set to Sold by an issue transaction from the quarantine warehouse.