Terminate billing scheduling
Terminating Subscription billing can help with certain situations, such as when users need to cancel contracts and give prorated refunds and they need to adjust the deferral schedule on contract termination. Specifically, Terminate billing scheduling will stop further payments from being billed to the client, starting at a certain time. However, to Terminate billing schedules, it must have an Active status.
To Terminate billing scheduling, follow these steps:
Select the Billing schedule or Billing schedule line that has an Active status. After you've made your selection, select Terminate.
Enter the Termination date, Termination type, and Reason code. Set the Credit option to Issue credit.
Select Terminate.
Note
Based on the termination type that you select, the billing schedule status will change. Bill remaining will change the status of all lines in the billing schedule to Last billing. Until the last invoice is processed, the Billing schedule will remain Active. Though, if you select Adjust schedule as the termination type, it will be updated immediately to Terminated.
To terminate a billing schedule or line and apply a refund, follow these steps:
Select the Billing schedule or Billing schedule line that has an Active status. After you've made your selection, select Terminate.
Enter the Termination date, Termination type, and Reason code. Set the Credit option to Issue credit.
Select Terminate with refund.