Summary
In this module, you learned about how to harmonize Customer Engagement apps and finance and operations apps environments.
You learned about creating the opportunity for the party model and global address book management for multiple scenarios, including a company and a user needing multiple financial profiles and a generic profile, the ability for a resource to manage their contacts in the portal, and other effective scenarios for businesses to use.
Additionally, you learned about Asset Management and Field Service management, including the importance of ensuring that the data that’s needed for correctly assessing the resources that are used for companies is correct between two systems. Also, you learned about the pricing differences and integration between Sales and Supply Chain Management, including the notes and on-hand inventory integrations.