ITACDGroupEvent interface (tapi3.h)
The ITACDGroupEvent interface contains methods that retrieve the description of Automatic Call Distribution (ACD) group events. When the application's implementation of the ITTAPIEventNotification::Event method indicates a TAPI_EVENT equal to TE_ACDGROUP, the method's pEvent parameter is an IDispatch pointer for the ITACDGroupEvent interface. The methods of this interface can be used to retrieve information concerning the ACD group change that has occurred.
See About Call Center Controls for additional information concerning ACD groups.
Note You must call the
ITTAPI::put_EventFilter method and set an event filter mask that includes the TE_ACDGROUP event to enable reception of ACD group events. If you do not call ITTAPI::put_EventFilter, your application will not receive any events. For more information, see the
Events overview.
Inheritance
The ITACDGroupEvent interface inherits from the IDispatch interface. ITACDGroupEvent also has these types of members:
Methods
The ITACDGroupEvent interface has these methods.
| ITACDGroupEvent::get_Event The ITACDGroupEvent::get_Event method (tapi3.h) gets the descriptor of an event which indicates that a new ACD group has been added. |
| ITACDGroupEvent::get_Group The ITACDGroupEvent::get_Group method (tapi3.h) gets the ITACDGroup interface pointer for the group on which the event occurred. |
Requirements
| Requirement | Value |
|---|---|
| Target Platform | Windows |
| Header | tapi3.h (include Tapi3.h) |