AGENT_STATE enumeration (tapi3.h)

The AGENT_STATE enum is used by the ITAgent::put_State and ITAgent::get_State methods to describe the agent state.

Syntax

typedef enum AGENT_STATE {
  AS_NOT_READY = 0,
  AS_READY,
  AS_BUSY_ACD,
  AS_BUSY_INCOMING,
  AS_BUSY_OUTGOING,
  AS_UNKNOWN
} ;


`AS_NOT_READY` Value: 0 Agent is not ready
`AS_READY` Agent is ready
`AS_BUSY_ACD` Agent is busy with an ACD call.
`AS_BUSY_INCOMING` Agent has a call incoming.
`AS_BUSY_OUTGOING` Agent has a call that is outgoing.
`AS_UNKNOWN` Agent state unknown.

Requirement	Value
Header	tapi3.h (include Tapi3.h)