ITAgentSession::get_TotalTalkTime method (tapi3cc.h)
The get_TotalTalkTime method gets the number of seconds spent by this agent talking in ACD calls during this session.
Syntax
HRESULT get_TotalTalkTime(
[out] long *plTalkTime
);
Parameters
[out] plTalkTime
Total talk time.
Return value
This method can return one of these values.
| Return code | Description |
|---|---|
|
Method succeeded. |
|
Insufficient memory exists to perform the operation. |
|
The plTalkTime parameter is not a valid pointer. |
|
See lineGetAgentSessionInfo for error codes returned from this TAPI 2.1 function. |
|
The operation failed because the TAPI 3 DLL timed it out. The timeout interval is two minutes. |
Remarks
This method wraps the TAPI 2.1 lineGetAgentSessionInfo function.
Requirements
| Requirement | Value |
|---|---|
| Target Platform | Windows |
| Header | tapi3cc.h (include Tapi3.h) |
| Library | Uuid.lib |
| DLL | Tapi3.dll |