LINE_AGENTSESSIONSTATUS message
The LINE_AGENTSESSIONSTATUS message is sent when the status of an ACD agent session changes on an agent handler for which the application currently has an open line. This message is generated using the lineProxyMessage function.
Parameters
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dwDevice
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The application's handle to the line device on which the agent session status has changed.
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dwCallbackInstance
-
The callback instance supplied when opening the line.
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dwParam1
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A handle of the agent session whose status has changed.
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dwParam2
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Specifies the agent session status that has changed. Can be one or more of the LINE_AGENTSESSIONSTATUS.
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dwParam3
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If dwParam2 includes the LINEAGENTSTATUSEX_STATE bit, dwParam3 indicates the new value of the agent state, which is one of the LINEAGENTSTATEEX_ constants.
Otherwise, dwParam3 is set to zero.
Requirements
Requirement | Value |
---|---|
TAPI version |
Requires TAPI 2.2 |
Header |
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