LINE_AGENTSTATUSEX message
The LINE_AGENTSTATUSEX message is sent when the status of an ACD agent changes on an agent handler for which the application currently has an open line. This message is generated using lineProxyMessage function.
Parameters
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dwDevice
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The application's handle to the line device. This relates to the agent handler.
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dwCallbackInstance
-
The callback instance supplied when opening the line.
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dwParam1
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The handle of the agent whose status has changed.
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dwParam2
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Specifies the queue status that has changed. Can be one or more of the LINEQUEUESTATUS_ constants.
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dwParam3
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If dwParam2 includes the LINEAGENTSTATUSEX _STATE bit, dwParam3 indicates the new value of the agent state, which is one of the LINEAGENTSTATEEX_ constants.
Otherwise, dwParam3 is set to zero.
Requirements
Requirement | Value |
---|---|
TAPI version |
Requires TAPI 2.2 |
Header |
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