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Customer support portal FAQs

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Here are a few of our most frequently asked questions about the Customer Support Portal.

What are my login credentials?

If you're new to the Customer Support Portal, please visit the Login page, proceed as a Guest, and click Contact Support. Once you've registered, your username will be the email address that you submitted during registration.

Tip

The portal account is separate from and Documentation Portal accounts. You will need to log in to each system separately. Note that each account may have a different password.

What do I do if someone else on my team needs access?

You'll need to visit the Login page, proceed as a Guest, and click Contact Support.

Where do I go if I have a suggested improvement to the Customer Support Portal?

Customer Support Portal Guide