Analyzing Extension Lifecycle Trace Telemetry

INTRODUCED IN: Business Central 2020 release wave 1, version 16.3. Extension-level support introduced in 2020 release wave 2, version 17.1.

Extension lifecycle telemetry gathers data about the success or failure of the following extension-related operations:

• Compiling an extension
• Synchronizing an extension
• Publishing an extension
• Installing an extension
• Updating an extension
• Uninstalling an extension
• Unpublishing an extension

Failed operations result in a trace log entry that includes a reason for the failure.

Traces are recorded for operations started initiated from any of the following components, depending whether you have Business Central online or on-premises:

Component	Online	On-premises
Extension Management page in the Business Central client.
Manage Apps page in the Business Central admin center.
App Management API of the Business Central admin center.
Extension management PowerShell cmdlets from the Business Central Administration Shell
Business Central control plane, which is the online service managed by Microsoft.

ENVIRONMENT/SERVER TRACES

The traces in this section are recorded for extensions that are published to the environment/server in the tenant scope only.

• For on-premises, it includes extensions that are published by running the Publish-NAVApp cmdlet with the -Scope Tenant parameter.

• For online, it includes per-tenant extensions uploaded from the Extension Management page in the client. It doesn't include Microsoft extensions or AppSource extensions.

Extension compiled successfully

Occurs when an extension compiles successfully on the service. An extension compiles when it's published or when it's repaired by using the Repair-NAVApp cmdlet.

General dimensions

Dimension	Description or value
message	Extension compiled successfully: {extensionName} version {extensionVersion} by {extensionPublisher} ({extensionId})
severityLevel	1

Custom dimensions

Dimension	Description or value
eventId	LC0020
extensionCompilationDependencyList	Specifies details about the extensions on which the compiled extension has dependencies. Note: If the value exceeds 8000 characters, one or two additional dimensions will be included in the trace to cover the complete dependency list. For more information, see About Custom Dimensions.
extensionCompilationResult	Compilation succeeded without errors or warnings.
extensionName	Specifies the name of the extension that was compiled.
extensionId	Specifies the ID of the extension/app.
extensionPublishedAs	Specifies whether the compiled extension was published as one of the following options: Dev - published from the AL development environment. Global - published to the global scope. Tenant - published to the tenant scope.
extensionPublisher	Specifies the extension's publisher.
extensionScope	Specifies whether the extension was published to one of the following scopes: Global - the extension can be installed on all tenants connected the service instance. Tenant - the extension can only be installed on the tenant to which it was published.
extensionVersion	Specifies the version of the compiled extension.
result	Success
serverExecutionTime	Specifies the amount of time it took the server to complete the request. The time has the format hh:mm:ss.sssssss.
totalTime	Specifies the amount of time it took to process the request. The time has the format hh:mm:ss.sssssss.
telemetrySchemaVersion	Specifies the version of the Business Central telemetry schema.

Common custom dimensions

The following table explains custom dimensions that are common to all traces.

Dimension	Description or value
aadTenantId	Specifies the Microsoft Entra tenant ID used for Microsoft Entra authentication. For on-premises, if you aren't using Microsoft Entra authentication, this value is common.
component	Dynamics 365 Business Central Server.
environmentName	Specifies the name of the tenant environment. See Managing Environments.
environmentType	Specifies the environment type for the tenant, such as Production, Sandbox, Trial. See Environment Types
componentVersion	Specifies the version number of the component that emits telemetry (see the component dimension.)
deprecatedKeys	A comma-separated list of all the keys that have been deprecated. The keys in this list are still supported but will eventually be removed in the next major release. We recommend that update any queries that use these keys to use the new key name.
telemetrySchemaVersion	Specifies the version of the Business Central telemetry schema.

Extension failed to compile

Occurs when an extension failed to compile on the service. An extension compiles when it's published or when it's repaired by using the Repair-NAVApp cmdlet.

General dimensions

Dimension	Description or value
message	Extension failed to compile: {extensionName} version {extensionVersion} by {extensionPublisher} ({extensionId})
severityLevel	3

Custom dimensions

Dimension	Description or value
eventId	LC0021
extensionCompilationDependencyList	Specifies details about the extensions on which the compiled extension has dependencies. Note: If the value exceeds 8000 characters, one or two additional dimensions will be included in the trace to cover the complete dependency list. For more information, see About Custom Dimensions.
extensionCompilationResult	Specifies details about the error that occurred during compilation.
extensionName	Specifies the name of the extension that failed to compile.
extensionId	Specifies the ID of the extension/app.
extensionPublishedAs	Specifies whether the extension was published as one of the following options: Dev - published from the AL development environment. Global - published to the global scope. Tenant - published to the tenant scope.
extensionPublisher	Specifies the extension's publisher.
extensionScope	Specifies whether the extension was published to one of the following scopes: Global - the extension can be installed on all tenants connected the service instance. Tenant - the extension can only be installed on the tenant to which it was published.
extensionVersion	Specifies the version of the compiled extension.
failureReason	Specifies the error that occurred when compiling the extension.
result	Failure
serverExecutionTime	Specifies the amount of time it took the server to complete the request. The time has the format hh:mm:ss.sssssss.
totalTime	Specifies the amount of time it took to process the request. The time has the format hh:mm:ss.sssssss.
See common custom dimensions

Extension published successfully

Occurs when an extension published successfully on the service.

General dimensions

Dimension	Description or value
message	Extension published successfully: {extensionName} version {extensionVersion} by {extensionPublisher} ({extensionId})
severityLevel	1

Custom dimensions

Dimension	Description or value
eventId	LC0014
extensionIsRad	Specifies whether the extension that was RAD published. True indicates the extension was RAD published. False indicates normal publishing. RAD (Rapid Application Development) publishing is done from the AL development environment. RAD publishing is a partial publishing operation that only publishes objects application objects that have changed during development. For more information, see Work with Rapid Application Development.
extensionName	Specifies the name of the extension that published.
extensionId	Specifies the ID of the extension/app.
extensionPublishedAs	Specifies whether the extension was published as one of the following options: Dev - published from the AL development environment. Global - published to the global scope. Tenant - published to the tenant scope.
extensionPublisher	Specifies the extension's publisher.
extensionScope	Specifies whether the extension was published to one of the following scopes: Global - the extension can be installed on all tenants connected the service instance. Tenant - the extension can only be installed on the tenant to which it was published.
extensionVersion	Specifies the version of the published extension.
result	Success
serverExecutionTime	Specifies the amount of time it took the server to complete the request. The time has the format hh:mm:ss.sssssss.
sqlExecutes	Specifies the number of SQL statements that the request executed.
sqlRowsRead	Specifies the number of table rows that were read by the SQL statements.
totalTime	Specifies the amount of time it took to process the request. The time has the format hh:mm:ss.sssssss.
See common custom dimensions

Extension failed to publish

Occurs when an extension failed publish on the service.

General dimensions

Dimension	Description or value
message	Extension failed to publish: {extensionName} version {extensionVersion} by {extensionPublisher} ({extensionId})
severityLevel	3

Custom dimensions

Dimension	Description or value
eventId	LC0015
extensionIsRad	Specifies whether the extension that was RAD published. True indicates the extension was RAD published. False indicates normal publishing. RAD (Rapid Application Development) publishing is done from the AL development environment. RAD publishing only is a partial publishing operation that only publishes objects application objects that have changed during development. For more information, see Work with Rapid Application Development.
extensionName	Specifies the name of the extension that published.
extensionId	Specifies the ID of the extension/app.
extensionPublishedAs	Specifies whether the extension was published as one of the following options: Dev - published from the AL development environment. Global - published to the global scope. Tenant - published to the tenant scope.
extensionPublisher	Specifies the extension's publisher.
extensionScope	Specifies whether the extension was published to one of the following scopes: Global - the extension can be installed on all tenants connected the service instance. Tenant - the extension can only be installed on the tenant to which it was published.
extensionVersion	Specifies the version of the published extension.
failureReason	Specifies the error that occurred when publishing.
result	Failure
serverExecutionTime	Specifies the amount of time it took the server to complete the request. The time has the format hh:mm:ss.sssssss.
sqlExecutes	Specifies the number of SQL statements that the request executed.
sqlRowsRead	Specifies the number of table rows that were read by the SQL statements.
totalTime	Specifies the amount of time it took to process the request. The time has the format hh:mm:ss.sssssss.
See common custom dimensions

Extension unpublished successfully

Occurs when an extension was unpublished successfully on the service.

General dimensions

Dimension	Description or value
message	Extension unpublished successfully: {extensionName} version {extensionVersion} by {extensionPublisher} ({extensionId})
severityLevel	1

Custom dimensions

Dimension	Description or value
eventId	LC0018
extensionName	Specifies the name of the extension that was unpublished.
extensionId	Specifies the ID of the extension/app.
extensionPublishedAs	Specifies whether the extension was published as one of the following options: Dev - published from the AL development environment. Global - published to the global scope. Tenant - published to the tenant scope.
extensionPublisher	Specifies the extension's publisher.
extensionScope	Specifies whether the extension was published to one of the following scopes: Global - the extension can be installed on all tenants connected the service instance. Tenant - the extension can only be installed on the tenant to which it was published.
extensionVersion	Specifies the version of the unpublished extension.
result	Success
serverExecutionTime	Specifies the amount of time it took the server to complete the request. The time has the format hh:mm:ss.sssssss.
sqlExecutes	Specifies the number of SQL statements that the request executed.
sqlRowsRead	Specifies the number of table rows that were read by the SQL statements.
totalTime	Specifies the amount of time it took to process the request. The time has the format hh:mm:ss.sssssss.
See common custom dimensions

Extension failed to un-publish

Occurs when an extension fails to unpublish on the service.

General dimensions

Dimension	Description or value
message	Extension failed to un-publish: {extensionName} version {extensionVersion} by {extensionPublisher} ({extensionId})
severityLevel	3

Custom dimensions

Dimension	Description or value
eventId	LC0019
extensionId	Specifies the ID of the extension/app.
extensionName	Specifies the name of the extension that failed to unpublish.
extensionPublishedAs	Specifies whether the extension was published as one of the following options: Dev - published from the AL development environment. Global - published to the global scope. Tenant - published to the tenant scope.
extensionPublisher	Specifies the extension's publisher.
extensionScope	Specifies whether the extension was published to one of the following scopes: Global - the extension can be installed on all tenants connected the service instance. Tenant - the extension can only be installed on the tenant to which it was published.
extensionVersion	Specifies the version of the unpublished extension.
failureReason	Specifies the error that occurred when unpublishing.
result	Failure
serverExecutionTime	Specifies the amount of time it took the server to complete the request. The time has the format hh:mm:ss.sssssss.
sqlExecutes	Specifies the number of SQL statements that the request executed.
sqlRowsRead	Specifies the number of table rows that were read by the SQL statements.
totalTime	Specifies the amount of time it took to process the request. The time has the format hh:mm:ss.sssssss.
See common custom dimensions

TENANT TRACES

The traces in this section are recorded for synchronizing, installing and updating extensions on a tenant.

• Synchronizing extensions

  • For on-premises, data for this operation is recorded when an extension is synchronized by using the Sync-NAVApp cmdlet.

  • For online, data is recorded when an extension is installed from the Extension Management page in the client. Or, when upgraded from the Manage Apps page in the Business Central administration center.

• Installing and uninstalling extensions

  • For on-premises, data for these operations is recorded when an extension is installed or uninstalled by using the Install-NAVApp cmdlet or Uninstall-NAVApp cmdlet. Or, when an extension is installed or uninstalled from the Extension Management page in the client.

  • For online, data for these operations is recorded when an extension is installed or uninstalled from the Extension Management page in the client.

• Updating an extension

  • For on-premises, data for this operation is recorded when an extension is upgraded by using the Start-NAVAppDataUpgrade cmdlet.

  • For online, data is recorded when an extension is updated from the Manage Apps page in the Business Central administration center.

Extension synchronized successfully

Occurs when an extension synchronizes successfully on the tenant.

General dimensions

Dimension	Description or value
message	Extension synchronized successfully: {extensionName} version {extensionVersion} by {extensionPublisher} ({extensionId})
severityLevel	1

Custom dimensions

Dimension	Description or value
eventId	LC0012
extensionId	Specifies the ID of the extension/app.
extensionName	Specifies the name of the extension that was synchronized.
extensionPublishedAs	Specifies whether the extension was published as one of the following options: Dev - published from the AL development environment. Global - published to the global scope. Tenant - published to the tenant scope.
extensionPublisher	Specifies the extension's publisher.
extensionScope	Specifies whether the extension was published to one of the following scopes: Global - the extension can be installed on all tenants connected the service instance. Tenant - the extension can only be installed on the tenant to which it was published.
extensionSynchronizationMode	Specifies whether the extension was synchronized in one of the following modes: Add - The database schema defined by the objects in the extension are added to the database schema of the tenant database. This mode is typically used mode after you publish an extension for the first time. Clean - The database schema defined by all versions of the extension will be removed from the database and all data is lost. This mode is typically used when an extension will no longer be used and all versions unpublished. Development - This mode is acts similar to Add, except it's intended for use during development. It lets you sync the same version of an extension that is already published. However, to run this mode, only one version the App can be currently published. ForceSync - This mode like Add except it supports destructive schema changes (like removing fields, renaming them, changing their datatypes, and more). it's typically used during development, and is the mode used when an extension is published and installed from the AL development environment. For more information about the modes, see Sync-NAVApp cmdlet -Mode.
extensionVersion	Specifies the version of the extension was synchronized.
result	Success
serverExecutionTime	Specifies the amount of time it took the server to complete the request. The time has the format hh:mm:ss.sssssss.
sqlExecutes	Specifies the number of SQL statements that the request executed.
sqlRowsRead	Specifies the number of table rows that were read by the SQL statements.
totalTime	Specifies the amount of time it took to process the request. The time has the format hh:mm:ss.sssssss.
See common custom dimensions

Extension synchronized failed

Occurs when an extension fails to synchronize on the tenant.

General dimensions

Dimension	Description or value
message	Extension failed to synchronize: {extensionName} version {extensionVersion} by {extensionPublisher} ({extensionId})
severityLevel	1

Custom dimensions

Dimension	Description or value
eventId	LC0013
extensionId	Specifies the ID of the extension/app.
extensionName	Specifies the name of the extension that failed to synchronize.
extensionPublishedAs	Specifies whether the extension was published as one of the following options: Dev - published from the AL development environment. Global - published to the global scope. Tenant - published to the tenant scope.
extensionPublisher	Specifies the extension's publisher.
extensionScope	Specifies whether the extension was published to one of the following scopes: Global - the extension can be installed on all tenants connected the service instance. Tenant - the extension can only be installed on the tenant to which it was published.
extensionSynchronizationMode	Specifies whether the extension was synchronized in one of the following modes: Add - The database schema defined by the objects in the extension are added to the database schema of the tenant database. This mode is typically used mode after you publish an extension for the first time. Clean - The database schema defined by all versions of the extension will be removed from the database and all data is lost. This mode is typically used when an extension will no longer be used and all versions unpublished. Development - This mode is acts similar to Add, except it's intended for use during development. It lets you sync the same version of an extension that is already published. However, to run this mode, only one version the App can be currently published. ForceSync - This mode like Add except it supports destructive schema changes (like removing fields, renaming them, changing their datatypes, and more). it's typically used during development, and is the mode used when an extension is published and installed from the AL development environment. For more information about the modes, see Sync-NAVApp cmdlet -Mode.
extensionVersion	Specifies the version of the extension was synchronized.
failureReason	Specifies the error that occurred when synchronizing the extension.
result	Failure
serverExecutionTime	Specifies the amount of time it took the server to complete the request. The time has the format hh:mm:ss.sssssss.
sqlExecutes	Specifies the number of SQL statements that the request executed.
sqlRowsRead	Specifies the number of table rows that were read by the SQL statements.
totalTime	Specifies the amount of time it took to process the request. The time has the format hh:mm:ss.sssssss.
See common custom dimensions

Extension is already synchronized

Occurs when an extension was already synchronized on the tenant. Added in version 21.1.

General dimensions

Dimension	Description or value
message	Extension is already synchronized: {extensionName}
severityLevel	1

Custom dimensions

Dimension	Description or value
eventId	LC0056
extensionId	Specifies the ID of the extension/app.
extensionName	Specifies the name of the extension that failed to synchronize.
extensionPublishedAs	Specifies whether the extension was published as one of the following options: Dev - published from the AL development environment. Global - published to the global scope. Tenant - published to the tenant scope.
extensionPublisher	Specifies the extension's publisher.
extensionScope	Specifies whether the extension was published to one of the following scopes: Global - the extension can be installed on all tenants connected the service instance. Tenant - the extension can only be installed on the tenant to which it was published.
extensionSynchronizationMode	Specifies whether the extension was synchronized in one of the following modes: Add - The database schema defined by the objects in the extension are added to the database schema of the tenant database. This mode is typically used mode after you publish an extension for the first time. Clean - The database schema defined by all versions of the extension will be removed from the database and all data is lost. This mode is typically used when an extension will no longer be used and all versions unpublished. Development - This mode is acts similar to Add, except it's intended for use during development. It lets you sync the same version of an extension that is already published. However, to run this mode, only one version the App can be currently published. ForceSync - This mode like Add except it supports destructive schema changes (like removing fields, renaming them, changing their datatypes, and more). it's typically used during development, and is the mode used when an extension is published and installed from the AL development environment. For more information about the modes, see Sync-NAVApp cmdlet -Mode.
extensionVersion	Specifies the version of the extension was synchronized.
failureReason	Specifies the error that occurred when synchronizing the extension.
result	Failure
serverExecutionTime	Specifies the amount of time it took the server to complete the request. The time has the format hh:mm:ss.sssssss.
sqlExecutes	Specifies the number of SQL statements that the request executed.
sqlRowsRead	Specifies the number of table rows that were read by the SQL statements.
totalTime	Specifies the amount of time it took to process the request. The time has the format hh:mm:ss.sssssss.
See common custom dimensions

Extension installed successfully

Occurs when an extension installs successfully on a tenant.

General dimensions

Dimension	Description or value
message	Extension installed successfully: {extensionName} version {extensionVersion} by {extensionPublisher} ({extensionId})
severityLevel	1

Custom dimensions

Dimension	Description or value
eventId	LC0010
extensionId	Specifies the ID of the extension/app.
extensionName	Specifies the name of the extension that was installed.
extensionPublishedAs	Specifies whether the extension was published as one of the following options: Dev - published from the AL development environment. Global - published to the global scope. Tenant - published to the tenant scope.
extensionPublisher	Specifies the extension's publisher.
extensionScope	Specifies whether the extension was published to one of the following scopes: Global - the extension can be installed on all tenants connected the service instance. Tenant - the extension can only be installed on the tenant to which it was published.
extensionVersion	Specifies the version of the extension that was installed.
extensionAvailability	Specifies the availability of an AppSource extension: Public - The version is public and can be installed on any environment. Preview - The version is in preview and can be installed on selected Sandbox environments using a preview key provided by the AppSource publisher.
extensionPreviewKeyProvided	Specifies whether a preview key was specified when installing the extension. A preview key is required to install preview versions.
result	Success
serverExecutionTime	Specifies the amount of time it took the server to complete the request. The time has the format hh:mm:ss.sssssss.
sqlExecutes	Specifies the number of SQL statements that the request executed.
sqlRowsRead	Specifies the number of table rows that were read by the SQL statements.
totalTime	Specifies the amount of time it took to process the request. The time has the format hh:mm:ss.sssssss.
See common custom dimensions

Dependent extension installed successfully

Occurs when an extension is installed because another extension that depends on it was installed. This event is only available from version 18.1 and later.

General dimensions

Dimension	Description or value
message	Dependent Extension installed successfully: {extensionName} version {extensionVersion} by {extensionPublisher} ({extensionId})
severityLevel	1

Custom dimensions

Dimension	Description or value
eventId	LC0026
extensionId	Specifies the ID of the extension/app.
extensionName	Specifies the name of the extension that was installed.
extensionPublisher	Specifies the extension's publisher.
extensionVersion	Specifies the version of the extension that was installed.
parentExtensionId	Specifies the ID of the other extension that required the installation this extension.
See common custom dimensions

Extension failed to install

Occurs when an extension failed to install on a tenant.

General dimensions

Dimension	Description or value
message	Extension failed to install: {extensionName} version {extensionVersion} by {extensionPublisher} ({extensionId})
severityLevel	3

Custom dimensions

Dimension	Description or value
eventId	LC0011
extensionId	Specifies the ID of the extension/app.
extensionName	Specifies the name of the extension that failed to uninstall.
extensionPublishedAs	Specifies whether the extension was published as one of the following options: Dev - published from the AL development environment. Global - published to the global scope. Tenant - published to the tenant scope.
extensionPublisher	Specifies the extension's publisher.
extensionScope	Specifies whether the extension was published to one of the following scopes: Global - the extension can be installed on all tenants connected the service instance. Tenant - the extension can only be installed on the tenant to which it was published.
extensionVersion	Specifies the version of the extension that was installed.
failureReason	Specifies the error that occurred when the extension was installed.
extensionAvailability	Specifies the availability of an AppSource extension: Public - The version is public and can be installed on any environment. Preview - The version is in preview and can be installed on selected Sandbox environments using a preview key provided by the AppSource publisher.
extensionPreviewKeyProvided	Specifies whether a preview key was specified when installing the extension. A preview key is required to install preview versions.
result	Failed
serverExecutionTime	Specifies the amount of time it took the server to complete the request. The time has the format hh:mm:ss.sssssss.
sqlExecutes	Specifies the number of SQL statements that the request executed.
sqlRowsRead	Specifies the number of table rows that were read by the SQL statements.
totalTime	Specifies the amount of time it took to process the request. The time has the format hh:mm:ss.sssssss.
See common custom dimensions

Extension un-installed successfully

Occurs when an extension is successfully uninstalled from a tenant.

General dimensions

Dimension	Description or value
message	Extension un-installed successfully: {extensionName} version {extensionVersion} by {extensionPublisher} ({extensionId})
severityLevel	1

Custom dimensions

Dimension	Description or value
eventId	LC0016
doNotSaveData	Specifies whether the uninstall operation was run with option not to save the data in database table fields that are added by the extension. When using the Uninstall-NAVApp cmdlet, this condition is set with the -DoNotSaveData switch parameter.
extensionId	Specifies the ID of the extension/app.
extensionName	Specifies the name of the extension that was uninstalled.
extensionPublishedAs	Specifies whether the extension was published as one of the following options: Dev - published from the AL development environment. Global - published to the global scope. Tenant - published to the tenant scope.
extensionPublisher	Specifies the extension's publisher.
extensionScope	Specifies whether the extension was published to one of the following scopes: Global - the extension can be installed on all tenants connected the service instance. Tenant - the extension can only be installed on the tenant to which it was published.
extensionVersion	Specifies the version of the extension was uninstalled.
result	Success
serverExecutionTime	Specifies the amount of time it took the server to complete the request. The time has the format hh:mm:ss.sssssss.
sqlExecutes	Specifies the number of SQL statements that the request executed.
sqlRowsRead	Specifies the number of table rows that were read by the SQL statements.
totalTime	Specifies the amount of time it took to process the request. The time has the format hh:mm:ss.sssssss.
See common custom dimensions

Dependent extension un-installed successfully

Occurs when an extension is uninstalled because an extension that it's dependent on was uninstalled. This event is only available from version 18.1 and later.

General dimensions

Dimension	Description or value
message	Dependent extension un-installed successfully: {extensionName} version {extensionVersion} by {extensionPublisher} ({extensionId})
severityLevel	1

Custom dimensions

Dimension	Description or value
eventId	LC0027
doNotSaveData	Specifies whether the uninstall operation on the parent extension was run with option not to save the data in database table fields that are added by the extension. When using the Uninstall-NAVApp cmdlet, this condition is set with the -DoNotSaveData switch parameter.
extensionId	Specifies the ID of the extension/app.
extensionName	Specifies the name of the dependent extension that was uninstalled.
extensionPublisher	Specifies the dependent extension's publisher.
extensionVersion	Specifies the version of the dependent extension was uninstalled.
parentExtensionId	Specifies the ID of the extension that the uninstalled extension is dependent on.
See common custom dimensions

Extension failed to un-install

Occurs when an extension failed to uninstall on a tenant.

General dimensions

Dimension	Description or value
message	Extension failed to un-install: {extensionName} version {extensionVersion} by {extensionPublisher} ({extensionId})
severityLevel	3

Custom dimensions

Dimension	Description or value
eventId	LC0017
doNotSaveData	Specifies whether the uninstall operation was run with option not to save the data in database table fields that are added by the extension. When using the Uninstall-NAVApp cmdlet, this condition is set with the -DoNotSaveData switch parameter.
environmentName	Specifies the name of the tenant environment. See Managing Environments.
environmentType	Specifies the environment type for the tenant, such as Production, Sandbox, Trial. See Environment Types
extensionId	Specifies the ID of the extension/app.
extensionName	Specifies the name of the extension that failed to uninstall.
extensionPublishedAs	Specifies whether the extension was published as one of the following options: Dev - published from the AL development environment. Global - published to the global scope. Tenant - published to the tenant scope.
extensionPublisher	Specifies the extension's publisher.
extensionScope	Specifies whether the extension was published to one of the following scopes: Global - the extension can be installed on all tenants connected the service instance. Tenant - the extension can only be installed on the tenant to which it was published.
extensionVersion	Specifies the version of the extension that failed to uninstall.
failureReason	Specifies the error that occurred when the extension was uninstalled.
result	Failure
serverExecutionTime	Specifies the amount of time it took the server to complete the request. The time has the format hh:mm:ss.sssssss.
sqlExecutes	Specifies the number of SQL statements that the request executed.
sqlRowsRead	Specifies the number of table rows that were read by the SQL statements.
totalTime	Specifies the amount of time it took to process the request. The time has the format hh:mm:ss.sssssss.
See common custom dimensions

Extension updated successfully

Occurs when an extension updates successfully on the service.

General dimensions

Dimension	Description or value
message	Extension updated successfully: {extensionName} version {extensionVersion} by {extensionPublisher}
severityLevel	1

Custom dimensions

Dimension	Description or value
environmentName	Specifies the name of the tenant environment. See Managing Environments.
environmentType	Specifies the environment type for the tenant, such as Production, Sandbox, Trial. See Environment Types
eventId	LC0022
extensionCulture	Specifies the language version for which the extension that was upgraded. The value is a language culture name, such as en-US or da-DK. If a language wasn't specified when the extension was installed, then en-US is used by default.
extensionId	Specifies the ID of the extension/app.
extensionName	Specifies the name of the extension that was being upgraded.
extensionPublisher	Specifies the extension's publisher.
extensionVersion	Specifies the new version of the extension being upgraded.
extensionVersionFrom	Specifies the old version of the extension being upgraded.
extensionAvailability	Specifies the availability of an AppSource extension: Public - The version is public and can be installed on any environment. Preview - The version is in preview and can be installed on selected Sandbox environments using a preview key provided by the AppSource publisher.
extensionPreviewKeyProvided	Specifies whether a preview key was specified when installing the extension. A preview key is required to install preview versions.
result	Success
serverExecutionTime	Specifies the amount of time it took the server to complete the request. The time has the format hh:mm:ss.sssssss.
sqlExecutes	Specifies the number of SQL statements that the request executed.
sqlRowsRead	Specifies the number of table rows that were read by the SQL statements.
totalTime	Specifies the amount of time it took to process the request. The time has the format hh:mm:ss.sssssss.
See common custom dimensions

Extension failed to update

Occurs when an extension failed to update on the service.

General dimensions

Dimension	Description or value
message	Extension failed to update: {extensionName} version {extensionVersion} by {extensionPublisher} ({extensionId})
severityLevel	3

Custom dimensions

Dimension	Description or value
environmentName	Specifies the name of the tenant environment. See Managing Environments.
environmentType	Specifies the environment type for the tenant, such as Production, Sandbox, Trial. See Environment Types
eventId	LC0023
extensionCulture	Specifies the language version for which the extension that was upgraded. The value is a language culture name, such as en-US or da-DK. If a language wasn't specified when the extension was installed, then en-US is used by default.
extensionId	Specifies the ID of the extension/app.
extensionName	Specifies the name of the extension that was being upgraded.
extensionPublisher	Specifies the extension's publisher.
extensionVersion	Specifies the new version of the extension being upgraded.
extensionVersionFrom	Specifies the old version of the extension being upgraded.
failureReason	Specifies the error that occurred during upgrade.
result	Failure
extensionAvailability	Specifies the availability of an AppSource extension: Public - The version is public and can be installed on any environment. Preview - The version is in preview and can be installed on selected Sandbox environments using a preview key provided by the AppSource publisher.
extensionPreviewKeyProvided	Specifies whether a preview key was specified when installing the extension. A preview key is required to install preview versions.
serverExecutionTime	Specifies the amount of time it took the server to complete the request. The time has the format hh:mm:ss.sssssss.
sqlExecutes	Specifies the number of SQL statements that the request executed.
sqlRowsRead	Specifies the number of table rows that were read by the SQL statements.
totalTime	Specifies the amount of time it took to process the request. The time has the format hh:mm:ss.sssssss.
See common custom dimensions

CONTROL PLANE TRACES

APPLIES TO: Business Central online

The traces in this section are emitted by the Business Central control plane service during the installation or update operation of an extension/app. Theses traces compliment the tenant traces described above and help you identify the origin or cause of the extension's installation or update. The traces are recorded when:

• The extension is explicitly installed or updated
• The extension is installed or updated because an extension that's dependant on it was installed or updated.
• A hotfix is applied to the extension by Microsoft or ISV embed partner.

The following table illustrates the traces you can expect to see with the installation or update of an extension, in the order that they'll occur. The trace messages have been simplified for illustration purposes.

Extension install lifecycle	Extension update lifecycle	Trace source
Environment app version install scheduled	Environment app version update scheduled	Control plane
Environment app version install started	Environment app version update started	Control plane
Environment app version install/update requires dependency app	Environment app version install/update requires dependency app	Control plane
Extension synchronized: version	Extension synchronized: version	Tenant
Extension installed: version	Extension updated: version	Tenant
Environment app version installed	Environment app version updated	Control plane

Environment app version installation scheduled for environment

Occurs when scheduling the installation of a new extension/app has completed successfully.

General dimensions

Dimension	Description or value
message	Environment app {extensionName}, version {extensionDestinationVersion} installation scheduled for environment: {environmentName}
severityLevel	1

Custom dimensions

Dimension	Description or value
allowDependencyUpdate	A boolean that specifies whether dependent extensions will be updated
allowPreviewVersion	A boolean that specifies whether preview versions are allowed.
applicationFamily	Specifies the application family for the environment, such as BusinessCentral. For environments in the ISV embed program, other values might show up here.
countryCode	Specifies the localization for the environment, such as US or DK.
environmentName	Specifies the name of the tenant environment. See Managing Environments.
environmentType	Specifies the version of the tenant environment.
environmentVersion	Specifies the version of the tenant environment.
eventId	LC0161
extensionDestinationVersion	Specifies the version of the extension/app to be installed or updated to.S
extensionId	Specifies the ID of the extension/app.
extensionName	Specifies the name of the extension/app.
extensionPublisher	Specifies the publisher of the extension/app.
runAfterDateUtc	Specifies the date and time (in UTC) after which the hotfix can be applied.
useEnvironmentUpdateWindow	A boolean value (true or false) that specifies whether to use the update window that's defined in the Business Central admin center.
See common custom dimensions	-

Environment app version installation scheduling failed for environment

Occurs when scheduling the installation of a new extension/app has failed.

General dimensions

Dimension	Description or value
message	Environment app {extensionName}, version {extensionDestinationVersion} installation scheduling failed for environment: {environmentName}
severityLevel	3

Custom dimensions

Dimension	Description or value
allowDependencyUpdate	A boolean that specifies whether dependent extensions will be updated
allowPreviewVersion	A boolean that specifies whether preview versions are allowed.
applicationFamily	Specifies the application family for the environment, such as BusinessCentral. For environments in the ISV embed program, other values might show up here.
countryCode	Specifies the localization for the environment, such as US or DK.
environmentName	Specifies the name of the tenant environment. See Managing Environments.
environmentType	Specifies the version of the tenant environment.
environmentVersion	Specifies the version of the tenant environment.
eventId	LC0162
extensionDestinationVersion	Specifies the version of the extension/app to be installed or updated to.S
extensionId	Specifies the ID of the extension/app.
extensionName	Specifies the name of the extension/app.
extensionPublisher	Specifies the publisher of the extension/app.
extensionScope	Specifies whether the extension/app was published to one of the following scopes: Global - the extension can be installed on all tenants connected the service instance. Tenant - the extension can only be installed on the tenant to which it was published.
failureReason	Specifies the reason for the failure. Use this for troubleshooting.
runAfterDateUtc	Specifies the date and time (in UTC) after which the hotfix can be applied.
useEnvironmentUpdateWindow	A boolean value (true or false) that specifies whether to use the update window that's defined in the Business Central admin center.
See common custom dimensions	-

Environment app version installation started for environment

Occurs when installing a new extension/app has started.

General dimensions

Dimension	Description or value
message	Environment app {extensionName}, version {extensionDestinationVersion} installation started for environment: {environmentName}
severityLevel	1

Custom dimensions

Dimension	Description or value
allowDependencyUpdate	A boolean that specifies whether dependent extensions will be updated
allowPreviewVersion	A boolean that specifies whether preview versions are allowed.
applicationFamily	Specifies the application family for the environment, such as BusinessCentral. For environments in the ISV embed program, other values might show up here.
countryCode	Specifies the localization for the environment, such as US or DK.
environmentName	Specifies the name of the tenant environment. See Managing Environments.
environmentType	Specifies the version of the tenant environment.
environmentVersion	Specifies the version of the tenant environment.
eventId	LC0163
extensionDestinationVersion	Specifies the version of the extension/app to be installed or updated to.S
extensionId	Specifies the ID of the extension/app.
extensionName	Specifies the name of the extension/app.
extensionPublisher	Specifies the publisher of the extension/app.
extensionScope	Specifies whether the extension/app was published to one of the following scopes: Global - the extension can be installed on all tenants connected the service instance. Tenant - the extension can only be installed on the tenant to which it was published.
runAfterDateUtc	Specifies the date and time (in UTC) after which the hotfix can be applied.
useEnvironmentUpdateWindow	A boolean value (true or false) that specifies whether to use the update window that's defined in the Business Central admin center.
See common custom dimensions	-

Environment app version installation succeeded for environment

Occurs when installing a new extension/app has completed successfully.

General dimensions

Dimension	Description or value
message	Environment app {extensionName}, version {extensionVersion} installation succeeded for environment: {environmentName}
severityLevel	1

Custom dimensions

Dimension	Description or value
allowDependencyUpdate	A boolean that specifies whether dependent extensions will be updated
allowPreviewVersion	A boolean that specifies whether preview versions are allowed.
applicationFamily	Specifies the application family for the environment, such as BusinessCentral. For environments in the ISV embed program, other values might show up here.
countryCode	Specifies the localization for the environment, such as US or DK.
environmentName	Specifies the name of the tenant environment. See Managing Environments.
environmentType	Specifies the version of the tenant environment.
environmentVersion	Specifies the version of the tenant environment.
eventId	LC0164
extensionDestinationVersion	Specifies the version of the extension/app to be installed or updated to.S
extensionId	Specifies the ID of the extension/app.
extensionName	Specifies the name of the extension/app.
extensionPublisher	Specifies the publisher of the extension/app.
extensionScope	Specifies whether the extension/app was published to one of the following scopes: Global - the extension can be installed on all tenants connected the service instance. Tenant - the extension can only be installed on the tenant to which it was published.
runAfterDateUtc	Specifies the date and time (in UTC) after which the hotfix can be applied.
totalTime	Specifies the total time the operation ran for.
useEnvironmentUpdateWindow	A boolean value (true or false) that specifies whether to use the update window that's defined in the Business Central admin center.
See common custom dimensions	-

Environment app version installation failed for environment

Occurs when installing a new extension/app has failed.

General dimensions

Dimension	Description or value
message	Environment app {extensionName}, version {extensionDestinationVersion} installation failed for environment: {environmentName}
severityLevel	1

Custom dimensions

Dimension	Description or value
allowDependentsUninstall	A boolean that specifies whether dependent extensions will be uninstalled.
applicationFamily	Specifies the application family for the environment, such as BusinessCentral. For environments in the ISV embed program, other values might show up here.
countryCode	Specifies the localization for the environment, such as US or DK.
environmentName	Specifies the name of the tenant environment. See Managing Environments.
environmentType	Specifies the version of the tenant environment.
environmentVersion	Specifies the version of the tenant environment.
eventId	LC0165
extensionId	Specifies the ID of the extension/app.
extensionName	Specifies the name of the extension/app.
extensionPublisher	Specifies the publisher of the extension/app.
extensionSourceVersion	Specifies the current version of the extension/app.
runAfterDateUtc	Specifies the date and time (in UTC) after which the hotfix can be applied.
useEnvironmentUpdateWindow	A boolean value (true or false) that specifies whether to use the update window that's defined in the Business Central admin center.
See common custom dimensions	-

Environment app version installation/update requires automatically installing a new dependency app for environment

Occurs when the extension/app that's being installed or updated has a dependency on another extension/app that must be installed first.

General dimensions

Dimension	Description or value
message	Environment app {extensionName}, version {extensionDestinationVersion} installation/update requires automatically installing a new dependency app {dependencyExtensionName}, version {dependencyExtensionDestinationVersion} for environment: {environmentName}
severityLevel	1

Custom dimensions

Dimension	Description or value
allowDependencyUpdate	A boolean that specifies whether dependent extensions will be updated
allowPreviewVersion	A boolean that specifies whether preview versions are allowed.
applicationFamily	Specifies the application family for the environment, such as BusinessCentral. For environments in the ISV embed program, other values might show up here.
countryCode	Specifies the localization for the environment, such as US or DK.
dependencyExtensionDestinationVersion	Specifies the version of the dependency extension.
dependencyExtensionId	Specifies the ID of the dependency extension/app.
dependencyExtensionName	Specifies the name of the dependency extension/app.
dependencyExtensionPublisher	Specifies the publisher of the dependency extension/app.
dependencyExtensionScope	Specifies whether the dependency extension/app is published to one of the following scopes: Global - the extension can be installed on all tenants connected the service instance. Tenant - the extension can only be installed on the tenant to which it was published.
environmentName	Specifies the name of the tenant environment. See Managing Environments.
environmentType	Specifies the version of the tenant environment.
environmentVersion	Specifies the version of the tenant environment.
eventId	LC0166
extensionDestinationVersion	Specifies the version of the extension/app to be installed or updated to.S
extensionId	Specifies the ID of the extension/app.
extensionName	Specifies the name of the extension/app.
extensionPublisher	Specifies the publisher of the extension/app.
extensionScope	Specifies whether the extension/app was published to one of the following scopes: Global - the extension can be installed on all tenants connected the service instance. Tenant - the extension can only be installed on the tenant to which it was published.
useEnvironmentUpdateWindow	A boolean value (true or false) that specifies whether to use the update window that's defined in the Business Central admin center.
See common custom dimensions	-

Environment app update to version scheduled for environment

Occurs when scheduling the update of an existing extension/app to another version has succeeded.

General dimensions

Dimension	Description or value
message	Environment app {extensionName} update to version {extensionDestinationVersion} scheduled for environment: {environmentName}
severityLevel	1

Custom dimensions

Dimension	Description or value
allowDependencyUpdate	A boolean that specifies whether dependent extensions will be updated
allowPreviewVersion	A boolean that specifies whether preview versions are allowed.
applicationFamily	Specifies the application family for the environment, such as BusinessCentral. For environments in the ISV embed program, other values might show up here.
countryCode	Specifies the localization for the environment, such as US or DK.
environmentName	Specifies the name of the tenant environment. See Managing Environments.
environmentType	Specifies the version of the tenant environment.
environmentVersion	Specifies the version of the tenant environment.
eventId	LC0167
extensionDestinationVersion	Specifies the version of the extension/app to be installed or updated to.S
extensionId	Specifies the ID of the extension/app.
extensionName	Specifies the name of the extension/app.
extensionPublisher	Specifies the publisher of the extension/app.
extensionSourceVersion	Specifies the current version of the extension/app.
runAfterDateUtc	Specifies the date and time (in UTC) after which the hotfix can be applied.
useEnvironmentUpdateWindow	A boolean value (true or false) that specifies whether to use the update window that's defined in the Business Central admin center.
See common custom dimensions	-

Environment app update to version scheduling failed for environment

Occurs when scheduling the update of an existing extension/app to another version has failed.

General dimensions

Dimension	Description or value
message	Environment app {extensionId} update to version {extensionDestinationVersion} scheduling failed for environment: {environmentName}
severityLevel	3

Custom dimensions

Dimension	Description or value
allowDependencyUpdate	A boolean that specifies whether dependent extensions will be updated
allowPreviewVersion	A boolean that specifies whether preview versions are allowed.
applicationFamily	Specifies the application family for the environment, such as BusinessCentral. For environments in the ISV embed program, other values might show up here.
countryCode	Specifies the localization for the environment, such as US or DK.
environmentName	Specifies the name of the tenant environment. See Managing Environments.
environmentType	Specifies the version of the tenant environment.
environmentVersion	Specifies the version of the tenant environment.
eventId	LC0168
extensionDestinationVersion	Specifies the version of the extension/app to be installed or updated to.S
extensionId	Specifies the ID of the extension/app.
extensionScope	Specifies whether the extension/app was published to one of the following scopes: Global - the extension can be installed on all tenants connected the service instance. Tenant - the extension can only be installed on the tenant to which it was published.
extensionSourceVersion	Specifies the current version of the extension/app.
failureReason	Specifies the reason for the failure. Use this for troubleshooting.
runAfterDateUtc	Specifies the date and time (in UTC) after which the hotfix can be applied.
useEnvironmentUpdateWindow	A boolean value (true or false) that specifies whether to use the update window that's defined in the Business Central admin center.
See common custom dimensions	-

Environment app update to version started for environment

Occurs when updating of an existing extension/app to another version has started.

General dimensions

Dimension	Description or value
message	Environment app {extensionId} update to version {extensionDestinationVersion} started for environment: {environmentName}
severityLevel	1

Custom dimensions

Dimension	Description or value
allowDependencyUpdate	A boolean that specifies whether dependent extensions will be updated
allowPreviewVersion	A boolean that specifies whether preview versions are allowed.
applicationFamily	Specifies the application family for the environment, such as BusinessCentral. For environments in the ISV embed program, other values might show up here.
countryCode	Specifies the localization for the environment, such as US or DK.
environmentName	Specifies the name of the tenant environment. See Managing Environments.
environmentType	Specifies the version of the tenant environment.
environmentVersion	Specifies the version of the tenant environment.
eventId	LC0169
extensionDestinationVersion	Specifies the version of the extension/app to be installed or updated to.S
extensionId	Specifies the ID of the extension/app.
extensionScope	Specifies whether the extension/app was published to one of the following scopes: Global - the extension can be installed on all tenants connected the service instance. Tenant - the extension can only be installed on the tenant to which it was published.
extensionSourceVersion	Specifies the current version of the extension/app.
runAfterDateUtc	Specifies the date and time (in UTC) after which the hotfix can be applied.
useEnvironmentUpdateWindow	A boolean value (true or false) that specifies whether to use the update window that's defined in the Business Central admin center.
See common custom dimensions	-

Environment app update to version succeeded for environment

Occurs when updating of an existing extension/app to another version has completed successfully.

General dimensions

Dimension	Description or value
message	Environment app {extensionId} update to version {extensionDestinationVersion} succeeded for environment: {environmentName}
severityLevel	1

Custom dimensions

Dimension	Description or value
allowDependencyUpdate	A boolean that specifies whether dependent extensions will be updated
allowPreviewVersion	A boolean that specifies whether preview versions are allowed.
applicationFamily	Specifies the application family for the environment, such as BusinessCentral. For environments in the ISV embed program, other values might show up here.
countryCode	Specifies the localization for the environment, such as US or DK.
environmentName	Specifies the name of the tenant environment. See Managing Environments.
environmentType	Specifies the version of the tenant environment.
environmentVersion	Specifies the version of the tenant environment.
eventId	LC0170
extensionDestinationVersion	Specifies the version of the extension/app to be installed or updated to.S
extensionId	Specifies the ID of the extension/app.
extensionScope	Specifies whether the extension/app was published to one of the following scopes: Global - the extension can be installed on all tenants connected the service instance. Tenant - the extension can only be installed on the tenant to which it was published.
extensionSourceVersion	Specifies the current version of the extension/app.
runAfterDateUtc	Specifies the date and time (in UTC) after which the hotfix can be applied.
totalTime	Specifies the total time the operation ran for.
useEnvironmentUpdateWindow	A boolean value (true or false) that specifies whether to use the update window that's defined in the Business Central admin center.
See common custom dimensions	-

Environment app update to version failed for environment

Occurs when updating an existing extension/app to another version has failed.

General dimensions

Dimension	Description or value
message	Environment app {extensionId} update to version {extensionDestinationVersion} failed for environment: {environmentName}
severityLevel	3

Custom dimensions

Dimension	Description or value
allowDependencyUpdate	A boolean that specifies whether dependent extensions will be updated
allowPreviewVersion	A boolean that specifies whether preview versions are allowed.
applicationFamily	Specifies the application family for the environment, such as BusinessCentral. For environments in the ISV embed program, other values might show up here.
countryCode	Specifies the localization for the environment, such as US or DK.
environmentName	Specifies the name of the tenant environment. See Managing Environments.
environmentType	Specifies the version of the tenant environment.
environmentVersion	Specifies the version of the tenant environment.
eventId	LC0171
extensionDestinationVersion	Specifies the version of the extension/app to be installed or updated to.S
extensionId	Specifies the ID of the extension/app.
extensionScope	Specifies whether the extension/app was published to one of the following scopes: Global - the extension can be installed on all tenants connected the service instance. Tenant - the extension can only be installed on the tenant to which it was published.
extensionSourceVersion	Specifies the current version of the extension/app.
failureReason	Specifies the reason for the failure. Use this for troubleshooting.
runAfterDateUtc	Specifies the date and time (in UTC) after which the hotfix can be applied.
totalTime	Specifies the total time the operation ran for.
useEnvironmentUpdateWindow	A boolean value (true or false) that specifies whether to use the update window that's defined in the Business Central admin center.
See common custom dimensions	-

Environment app uninstall scheduled for environment

Occurs when scheduling the uninstallation of an extension/app has completed successfully.

General dimensions

Dimension	Description or value
message	Environment app {extensionName} uninstall scheduled for environment: {environmentName}
severityLevel	1

Custom dimensions

Dimension	Description or value
allowDependencyUpdate	A boolean that specifies whether dependent extensions will be updated
allowPreviewVersion	A boolean that specifies whether preview versions are allowed.
applicationFamily	Specifies the application family for the environment, such as BusinessCentral. For environments in the ISV embed program, other values might show up here.
countryCode	Specifies the localization for the environment, such as US or DK.
environmentName	Specifies the name of the tenant environment. See Managing Environments.
environmentType	Specifies the version of the tenant environment.
environmentVersion	Specifies the version of the tenant environment.
eventId	LC0173
extensionId	Specifies the ID of the extension/app.
extensionName	Specifies the name of the extension/app.
extensionPublisher	Specifies the publisher of the extension/app.
extensionSourceVersion	Specifies the current version of the extension/app.
runAfterDateUtc	Specifies the date and time (in UTC) after which the hotfix can be applied.
useEnvironmentUpdateWindow	A boolean value (true or false) that specifies whether to use the update window that's defined in the Business Central admin center.
See common custom dimensions	-

Environment app uninstall scheduling failed for environment

Occurs when scheduling the uninstallation of an extension/app has failed.

General dimensions

Dimension	Description or value
message	Environment app {extensionId} uninstall scheduling failed for environment: {environmentName}
severityLevel	3

Custom dimensions

Dimension	Description or value
allowDependentsUninstall	A boolean that specifies whether dependent extensions will be uninstalled.
applicationFamily	Specifies the application family for the environment, such as BusinessCentral. For environments in the ISV embed program, other values might show up here.
countryCode	Specifies the localization for the environment, such as US or DK.
deleteData	A boolean that specifies whether data will be deleted.
environmentName	Specifies the name of the tenant environment. See Managing Environments.
environmentType	Specifies the version of the tenant environment.
environmentVersion	Specifies the version of the tenant environment.
eventId	LC0174
extensionId	Specifies the ID of the extension/app.
failureReason	Specifies the reason for the failure. Use this for troubleshooting.
runAfterDateUtc	Specifies the date and time (in UTC) after which the hotfix can be applied.
useEnvironmentUpdateWindow	A boolean value (true or false) that specifies whether to use the update window that's defined in the Business Central admin center.
See common custom dimensions	-

See also

Upgrading Extensions
Monitoring and Analyzing Telemetry
Enable Sending Telemetry to Application Insights