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How to: View Synchronization Job Queue Status

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You can set up and run synchronization jobs when integrating Dynamics NAV with Microsoft Dynamics 365 for Sales to ensure that data remains the same in both Dynamics NAV and Microsoft Dynamics 365 for Sales. Viewing the Microsoft Dynamics 365 for Sales synchronization job status enables you to see whether any jobs have failed and the cause of the failure.

To view Microsoft Dynamics 365 for Sales synchronization job status from the Microsoft Dynamics 365 for Sales Connection Setup window

  1. In the Search box, enter In the Search box, enter Microsoft Dynamics 365 for Sales Connection Setup, and then choose the related link.

  2. On the Navigate tab, in the General group, choose Synch. Job Queue Entries.

To view the Microsoft Dynamics 365 for Sales synchronization job status from IT Manager Role Center

  1. Open the IT Manager Role Center.

  2. The Microsoft Dynamics 365 for Sales synchronization job status is available in the 365 for Sales Synch. Job Status Part window.

    If this part is not displayed, do the following:

    1. On the Application menu Dynamics NAV Application menu, select Customize, and then Customize this Page.

    2. In the Customize the Role Center window, in the Available parts field, select 365 for Sales Synch. Job Status, and then choose Add.

    3. Use the Move Up, Move Down, Move Left, and Move Right buttons to position the part on your Role Center.

    4. Choose the OK button.

  3. The 365 for Sales Synch. Job Status Part window includes the Failed Synch. Jobs Cue that displays the total number of failed synchronization jobs. To view the details of the failures, choose the Cue.

    The Failed Synch. Job list opens.

    Tip

    You can also open the Failed Synch. Job list by entering Failed Synch Jobs in the Search box, and then choose the related link.

  4. You can perform the following operations from the menu on 365 for Sales Synch. Job Status Part:

    • To reset the Cue to zero, choose Reset.

      Counting starts from the last time that a Microsoft Dynamics 365 for Sales synchronization job was in the Ready state.

    • To view and modify the Microsoft Dynamics 365 for Sales synchronization jobs in the Job Queue, choose Job Queue Entries.

    • To view or change the settings of the connection from Dynamics NAV to Microsoft Dynamics 365 for Sales, choose Microsoft Dynamics 365 for Sales Connection Setup.

See Also

Integrating Dynamics 365 for Sales in Dynamics NAV
How to: Set Up a Dynamics 365 for Sales Connection
How to: View the Dynamics 365 for Sales Connection Status