CtiHostedControl.SetAgentState Method (CtiStateRequest)
Applies To: Dynamics 365 (online), Dynamics 365 (on-premises), Dynamics CRM 2013, Dynamics CRM 2015, Dynamics CRM 2016
Sets the agent state to the requested state.
Namespace: Microsoft.Uii.Desktop.Cti.Controls
Assembly: Microsoft.Uii.Desktop.Cti.Controls (in Microsoft.Uii.Desktop.Cti.Controls.dll)
Syntax
public abstract bool SetAgentState(
CtiStateRequest stateChangeRequest
)
Public MustOverride Function SetAgentState (
stateChangeRequest As CtiStateRequest
) As Boolean
Parameters
stateChangeRequest
Type: Microsoft.Uii.Desktop.Cti.Core.CtiStateRequestSpecifies the state change request.
Return Value
Type: System.Boolean
Type: Boolean
True if the agent’s state was successfully set, otherwise false.
Implements
ICtiControl.SetAgentState(CtiStateRequest)
See Also
CtiHostedControl Class
Microsoft.Uii.Desktop.Cti.Controls Namespace
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