Additional Resources for Troubleshooting IIS 6.0

Applies To: Windows Server 2003, Windows Server 2003 with SP1

These resources contain additional information and tools related to troubleshooting IIS 6.0.

Related Information

• IIS 6.0 Administration Scripts, Tips, and Tricks for information about how to enable an application that has been locked down.

• IIS 6.0 Architecture for information about the components of the IIS services infrastructure.

• Managing a Secure IIS 6.0 Solution for a brief overview of the authentication options available in IIS 6.0.

• The Shareware.com Web site to download a copy of the HRPlus utility.

• Debugging Tools for Windows - Overview to download Microsoft Debugging Tools for Windows.

• The RFC-Editor Web site for detailed information about RFC 2616, Hypertext Transfer Protocol — HTTP/1.1.

• Deploying and Configuring Internet Information Services (IIS) 6.0 with Remotely Stored Content on UNC Servers and NAS Devices for a complete look at using remote content on a UNC share.

• The following Microsoft Knowledge Base articles:

  • Article 148942, How to Capture Network Traffic with Network Monitor for information about capturing network traffic.

  • Article 172983, Explanation of the Three-Way Handshake Via TCP/IP for information about using Network Monitor in this way.

  • Article 314611, Error Message: HTTP Error 500-12 (Application Restarting) for information about errors that occur when the ASP application to which the requested ASP page belongs is in the process of shutting down, restarting, or both.

  • Article 252876, How to View HTTP Data Frames Using Network Monitor for information about HTTP traffic and Network Monitor.

  • Article 257174, Using Mapped Drives with IIS.

  • Article 258063, Internet Explorer May Prompt You for a Password for information about using the NetBIOS name instead of an FQDN or IP address during NTLM authentication.

  • Article 264921, Info: How IIS Authenticates Browser Clients for information about authentication and authorization.

  • Article 284285, How To: Use Wfetch.exe to Troubleshoot HTTP Connections for information about using WFetch in a testing environment.

  • Article 294382, Authentication May Fail with 401.3 Error If Host Header Differs from Servers NetBIOS Name for information about authentication and authorization.

  • Article 298408, IIS Generates Courtesy Redirect When Folder Without Trailing Slash Is Requested for information about courtesy redirects.

  • Article 313074, How To: Redirect Browser Request in Internet Information Services 5.0 for information about courtesy redirects.

  • Article 325358, How To: Configure User and Group Access on an Intranet in Windows 2000 or Windows NT 4.0 for information about authentication and authorization.

  • Article 326985, How To: Troubleshoot Kerberos-related Issues in IIS for information about using the security log to troubleshoot Kerberos authentication.

  • Article 811889, How To: Troubleshoot the Cannot Generate SSPI Content Error Message for information about authentication and authorization.

Related topics in the IIS 6.0 Operations Guide

• AuthFlags Metabase Property for information about the settings for the AuthFlags property.

• Enabling Edit-While-Running in IIS 6.0 for information about the metabase edit-while-running feature in IIS 6.0.

• HttpRedirect Metabase Property for information about temporary HTTP redirects.

• Listing Running Web Applications Using Iisapp.vbs for information about using Iisapp.vbs.

• Recycling Worker Processes with IIS 6.0 for information about when to manually recycle an application pool or worker process.

• Requests for static files return 404 error for information about troubleshooting static content problems.

• Restoring the Metabase from Backup Files for information about the metabase backup/restore feature.

• Securing Sites with Web Site Permissions for information about securing the Web sites hosted on your IIS 6.0 server.

• Troubleshooting in IIS 6.0 for additional information about troubleshooting strategies for IIS 6.0.

• Working with MIME Types for information about adding a wildcard MIME type.

Related Windows Server 2003 Help Topics

For best results in identifying Help topics by title, in Help and Support Center, under the Search box, click Set search options. Under Help Topics, select the Search in title only check box.

• "Create and Configure Trace Logs" for information about setting flags and levels in IIS Enterprise Tracing for Windows.

• "Delegating authentication" for information about constrained delegation.

Related Tools

• IIS 6.0 Resource Kit tools (IIS60rkt.exe)

  Install the Resource Kit Tools by running IIS60rkt.exe. When you perform a default installation of the Resource Kit Tools, the files are installed in the LocalDrive:\Program Files\IIS Resources folder.

• Windows Support Tools

  Obtain the Windows Support Tools by installing them from the \Support\Tools folder of the Windows Server 2003 operating system CD. See the Support Tools Help file for information about using these tools.