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Event ID 610 Is Logged in the System Log on a Computer that Is Using a Smart Card

  • Article

Applies To: Windows 7, Windows Server 2008 R2

Symptom

On a computer that is running Windows 7 or Windows Server 2008 R2, when you insert a smart card into the smart card reader and then remove it, an event similar to the following may appear in the System log:

  • Description: Smart Card Reader ReaderName rejected IOCTL GET_STATE: The device has been removed.

  • Log Name: System

  • Source: Smart Card Service

  • Event ID: 610

  • Level: Error

Cause

This behavior occurs because the Smart Card Resource Manager component tries to initialize the smart card every time that you insert it into the smart card reader. If you insert and then remove the smart card, the Smart Card Resource Manager may be unable to initialize the smart card.

In this scenario, the Smart Card Resource Manager logs error event 610 together with the appropriate description depending on the device state. You experience this behavior whether the smart card reader uses a non-Microsoft driver or the driver that is included with Windows.

Resolution

This event does not indicate that a problem exists with Windows or with the smart card reader. This behavior does not affect the functionality of the smart card reader.