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Event ID 4004 — DNS Server Active Directory Integration

  • Article

Applies To: Windows Server 2008

You can configure the DNS Server service to use Active Directory Domain Services (AD DS) to store zone data. This makes it possible for the DNS server to rely on directory replication, which enhances security, reliability, and ease of administration.

Event Details

Product: Windows Operating System
ID: 4004
Source: Microsoft-Windows-DNS-Server-Service
Version: 6.0
Symbolic Name: DNS_EVENT_DS_ZONE_ENUM_FAILED
Message: The DNS server was unable to complete directory service enumeration of zone %1. This DNS server is configured to use information obtained from Active Directory for this zone and is unable to load the zone without it. Check that the Active Directory is functioning properly and repeat enumeration of the zone. The extended error debug information (which may be empty) is "%2". The event data contains the error.

Resolve

Troubleshoot AD DS and restart the DNS Server service

The DNS Server service relies on Active Directory Domain Services (AD DS) to store and retrieve information for AD DS-integrated zones. This error indicates that AD DS is not responding to requests from the DNS Server service. Ensure that AD DS is functioning properly, troubleshoot any problems, and then restart the DNS Server service.

For information about troubleshooting AD DS, see Active Directory Troubleshooting Topics  (https://go.microsoft.com/fwlink/?LinkId=95789).

To perform this procedure, you must have membership in Administrators, or you must have been delegated the appropriate authority.

To restart the DNS Server service:

  1. On the DNS server, start Server Manager. To start Server Manager, click Start, click Administrative Tools, and then click Server Manager.
  2. In the console tree, expand Roles, expand DNS Server, and then expand DNS.
  3. Right-click the DNS server, click All Tasks, and then click Restart.

If the problem continues, restart the computer and then use Server Manager to confirm that the DNS Server service has started.

To restart the computer:

  • Click Start, click the arrow next to the Lock button, and then click Restart.

To confirm that the DNS Server service has started:

  1. On the DNS server, start Server Manager.
  2. In the console tree, expand Roles, and then click DNS Server.

The System Services list shows the state of the DNS Server service.

Verify

Ensure that Event IDs 4523 and 4524 are being logged and that no events in the range 4000 to 4019 appear in the Domain Name System (DNS) event log.

DNS Server Active Directory Integration

DNS Infrastructure