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Event ID 17 — Print Migration Import Status

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Applies To: Windows Server 2008

You can use the Printer Migration Wizard or the Printbrm.exe command-line tool to export print queues, printer settings, printer ports, and language monitors, and then import them on another print server that is running a Microsoft Windows operating system. Note that you cannot import files that were created using the Print Migrator 3.1 (https://go.microsoft.com/fwlink/?LinkId=104715) tool.

Event Details

Product: Windows Operating System
ID: 17
Source: Microsoft-Windows-PrintBRM
Version: 6.0
Symbolic Name: MSG_QUEUE_DATA_FAILED
Message: Printbrm.exe (the Printer Migration Wizard or the command-line tool) restored queue %1, but failed to restore printer driver settings. Error %2. This can occur if the driver on the destination server is newer than the driver in the migration file. Open the printer Properties dialog box on the destination computer and manually specify the appropriate printer settings.

Resolve

Check the printer driver settings

The Printer Migration Wizard or the Printbrm.exe command-line tool could not import some settings for this print queue. Confirm that the printer settings are correct. If they are not correct, right-click the printer you want to use, click Properties, and then use the Properties dialog box to specify the appropriate printer settings.

Verify

To confirm that print queues and all settings were successfully imported, perform the following tasks:

  • Confirm that all of the print queues that you exported from the source print server are listed in the Printers folder in Control Panel on the destination server to which you imported the print queues.

    If you have a large number of printers to compare, export a list of printers on the server from which you exported the print queues. Then export a list of printers from the server on which you imported the files, and then compare the results in Microsoft Excel or another spreadsheet program. To export a list of printers from a server, use the following procedure:

    1. On a computer running Windows Vista Business, Windows Vista Enterprise, Windows Vista Ultimate, or Windows Server 2008, open the Print Management snap-in from the Administrative Tools folder.
    2. In the Print Management tree, click the name of the computer that contains the printer queues that you exported (if available), right-click Printers, and then click Export List.
    3. Specify a file name for the list of printers, and then click Save.

  • Test printing to each printer. All documents should print properly.

  • Confirm that each printer is shared and accessible from other computers on the network and has the appropriate printer preferences for your environment.

  • Confirm that the printer was successfully published to Active Directory Domain Services (AD DS), if appropriate.

    To do this, look for Print Spooler Event 36 or Print Spooler Event 40 in Event Viewer (if the print server logs spooler information events), or use the following procedure to search AD DS for the printer:

    1. On a computer in the same domain as the print server, open the Printers folder in Control Panel and then click Add a printer. The Add Printer Wizard appears.
    2. Select A printer that is not attached to my computer (a network printer), and then click Next.
    3. Click The printer I am looking for is not on this list.
    4. Select Find a printer in Active Directory, based on location or feature, click Next, and then use the Find Printers dialog box to search AD DS for the printer.

Print Migration Import Status

Printing Infrastructure