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Event ID 13 — Print Migration Export Status

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Applies To: Windows Server 2008

You can use the Printer Migration Wizard or the Printbrm.exe command-line tool to export print queues, printer settings, printer ports, and language monitors to an export file that you can later import on another print server.

Event Details

Product: Windows Operating System
ID: 13
Source: Microsoft-Windows-PrintBRM
Version: 6.0
Symbolic Name: MSG_SEPDIR_FAILURE
Message: Printbrm.exe (the Printer Migration Wizard or the command-line tool) failed to create a new separator file folder while backing up print queues to a file. This can occur if the user does not have permission to create a file in the destination location, or if there is insufficient disk space or system resources. The print queues were not backed up successfully. Error 0x%1.

Resolve

Specify a location with sufficient disk space and permissions

To resolve this issue, perform the following steps:

  1. Confirm that the user account in which you are running Print Management or the Printbrm.exe command-line tool has Write** **permissions to the folder in which you are exporting printers. If the user account does not have these permissions, either grant them or specify a different folder when exporting the printers.
  2. Confirm that the disk or share to which you want to save the printer export file is available and has sufficient disk space. If it does not have enough space available, create additional disk space or specify a different folder when exporting the printers.

Verify

To verify that the printers were exported properly, retry exporting printers and then confirm that they were exported successfully. To export printers by using Print Management or the Printbrm.exe command-line tool, use either of the following procedures.

To export printers by using the Print Management snap-in:

  1. Open the Print Management snap-in.
  2. In the Print Management tree, right-click the name of the computer that contains the printer queues that you want to export, and then click Export printers to a file. This starts the Printer Migration Wizard, which you can use to export printers.
  3. Verify that the Printer Migration Wizard reports the following outcome: "The operation completed with no errors."

To export printers from the command line:

  1. Open the Command Prompt window.
  2. At the command prompt, type the following command: CD %WINDIR%\System32\Spool\Tools
  3. Type the following command, where <servername> is the name of the server from which you want to export printers and <filename> is the name of the printer settings file: Printbrm -s \\<servername> -b f <filename>.printerExport
  4. Confirm that the output of the command includes the following text: "Successfully finished operation."

For more information about exporting and importing print queues and other settings, see the "Migrate print servers" topic in Print Management Help, or see the following Microsoft Web site: https://go.microsoft.com/fwlink/?LinkId=104870.

Print Migration Export Status

Printing Infrastructure