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Event ID 1015 — RemoteApp and Desktop Connection Configuration

  • Article

Applies To: Windows Server 2008 R2

RemoteApp and Desktop Connection is configured by using the Control Panel.

Event Details

Product: Windows Operating System
ID: 1015
Source: Microsoft-Windows-RemoteApp and Desktop Connections
Version: 6.1
Symbolic Name: TSWORKSPACE_UPDATE_PERMISSION_DENIED_ERROR
Message: The credentials that were used to connect to %1 did not work.

Connection name: %1
Connection URL: %2
Error code: %3, %4"

Resolve

Provide proper credentials

When configuring a RemoteApp and Desktop Connection, you must have proper credentials to access the RD Web Access server.

To provide proper credentials:

  1. On the client computer, if you are prompted for credentials, you must enter the appropriate user name and password.
  2. In the User name box, type the user name of a user account who has the appropriate credentials to the RD Web Access server.
  3. In the Password box, type the password of the user account.
  4. Click OK.

Verify

To verify that RemoteApp and Desktop Connection is configured correctly, you should start a RemoteApp program that is published by using RemoteApp and Desktop Connection.

To start a RemoteApp program that is published by using RemoteApp and Desktop Connection:

  1. On a client computer, click Start, point to All Programs, point to RemoteApp and Desktop Connections, point to Enterprise Remote Access, and then click a RemoteApp program.
  2. Verify that the RemoteApp program opens successfully.

RemoteApp and Desktop Connection Configuration

Remote Desktop Services