Event ID 4878 — Virtual Desktop Management
Applies To: Windows Server 2008 R2
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Virtual desktops assigned as personal virtual desktops or assigned to virtual desktop pools are managed by using Hyper-V Manager.
Event Details
| Product: | Windows Operating System |
| ID: | 4878 |
| Source: | Microsoft-Windows-TerminalServices-TSV-VmHostAgent |
| Version: | 6.1 |
| Symbolic Name: | EVENT_ERR_FAIL_SPIN_VM |
| Message: | Failed to orchestrate VM. Verify Hyper-V status. VM GUID=%1, Hr=%2 |
Resolve
Ensure that the virtual desktop exists
You can ensure that the virtual desktop exists by using Hyper-V Manager.
To perform this procedure, you must be a member of the Administrators group, or you must have been delegated the appropriate authority.
To ensure that the virtual desktop exists:
- On the RD Virtualization Host server, open Hyper-V Manager. To open Hyper-V Manager, click Start, point to Administrative Tools, and then click Hyper-V Manager.
- In the left pane, click the RD Virtualization Host server.
- Under Virtual Machines, ensure that the virtual desktop exists.
Verify
To verify that the virtual desktops are configured correctly, you can connect to them by using RD Web Access.
To perform this procedure, you must be a member of the Administrators group, or you must have been delegated the appropriate authority.
To connect to a virtual desktop:
- On a client computer, open Internet Explorer. To open Internet Explorer, click Start, point to All Programs, and then click Internet Explorer.
- In the Address bar, type https://servername/RDWeb where servername is the fully qualified domain name of the RD Web Access server, and then press ENTER.
- In the Domain\user name box, type the name of a user account that has access to a virtual desktop.
- In the Password box, type the specified password, and then click Sign in.
- Click the appropriate virtual desktop, and then click Connect.
- Verify that the virtual desktop opens without error.