Support Tickets - Create

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/billing_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
    "advancedDiagnosticConsent": "No",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    }
  }
}

import com.azure.resourcemanager.support.models.Consent;
import com.azure.resourcemanager.support.models.ContactProfile;
import com.azure.resourcemanager.support.models.PreferredContactMethod;
import com.azure.resourcemanager.support.models.SeverityLevel;

/**
 * Samples for SupportTickets Create.
 */
public final class Main {
    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/
     * CreateBillingSupportTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket for Billing related issues.
     * 
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketForBillingRelatedIssues(com.azure.resourcemanager.support.SupportManager manager) {
        manager.supportTickets().define("testticket").withDescription("my description").withProblemClassificationId(
            "/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE).withAdvancedDiagnosticConsent(Consent.NO)
            .withContactDetails(new ContactProfile().withFirstName("abc").withLastName("xyz")
                .withPreferredContactMethod(PreferredContactMethod.EMAIL).withPrimaryEmailAddress("abc@contoso.com")
                .withPreferredTimeZone("Pacific Standard Time").withCountry("usa")
                .withPreferredSupportLanguage("en-US"))
            .withTitle("my title").withServiceId("/providers/Microsoft.Support/services/billing_service_guid")
            .withSupportPlanId(
                "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=")
            .withFileWorkspaceName("6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066").create();
    }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

from typing import Any, IO, Union

from azure.identity import DefaultAzureCredential

from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_billing_support_ticket_for_subscription.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="132d901f-189d-4381-9214-fe68e27e05a1",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "advancedDiagnosticConsent": "No",
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
                "problemClassificationId": "/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid",
                "serviceId": "/providers/Microsoft.Support/services/billing_service_guid",
                "severity": "moderate",
                "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBillingSupportTicketForSubscription.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/106483d9f698ac3b6c0d481ab0c5fab14152e21f/specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBillingSupportTicketForSubscription.json
func ExampleTicketsClient_BeginCreate_createATicketForBillingRelatedIssues() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description:               to.Ptr("my description"),
			AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentNo),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			FileWorkspaceName:       to.Ptr("6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066"),
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid"),
			ServiceID:               to.Ptr("/providers/Microsoft.Support/services/billing_service_guid"),
			Severity:                to.Ptr(armsupport.SeverityLevelModerate),
			SupportPlanID:           to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
			Title:                   to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentNo),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		FileWorkspaceName: to.Ptr("6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066"),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Refund request"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid"),
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Billing"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/billing_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanDisplayName: to.Ptr("Premier"),
	// 		SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBillingSupportTicketForSubscription.json
 */
async function createATicketForBillingRelatedIssues() {
  const subscriptionId =
    process.env["SUPPORT_SUBSCRIPTION_ID"] || "132d901f-189d-4381-9214-fe68e27e05a1";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    advancedDiagnosticConsent: "No",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    fileWorkspaceName: "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
    problemClassificationId:
      "/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid",
    serviceId: "/providers/Microsoft.Support/services/billing_service_guid",
    severity: "moderate",
    supportPlanId:
      "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters,
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using Azure;
using Azure.ResourceManager;
using System;
using System.Threading.Tasks;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support.Models;
using Azure.ResourceManager.Support;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBillingSupportTicketForSubscription.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "132d901f-189d-4381-9214-fe68e27e05a1";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SubscriptionSupportTicketResource
SubscriptionSupportTicketCollection collection = subscriptionResource.GetSubscriptionSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData("my description", "/providers/Microsoft.Support/services/billing_service_guid/problemClassifications/billing_problemClassification_guid", SupportSeverityLevel.Moderate, AdvancedDiagnosticConsent.No, new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"), "my title", "/providers/Microsoft.Support/services/billing_service_guid")
{
    SupportPlanId = "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    FileWorkspaceName = "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
};
ArmOperation<SubscriptionSupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SubscriptionSupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/subscription_management_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid",
    "severity": "moderate",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
    "advancedDiagnosticConsent": "No",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    }
  }
}

import com.azure.resourcemanager.support.models.Consent;
import com.azure.resourcemanager.support.models.ContactProfile;
import com.azure.resourcemanager.support.models.PreferredContactMethod;
import com.azure.resourcemanager.support.models.SeverityLevel;

/**
 * Samples for SupportTickets Create.
 */
public final class Main {
    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/
     * CreateSubMgmtSupportTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket for Subscription Management related issues for a subscription.
     * 
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketForSubscriptionManagementRelatedIssuesForASubscription(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager.supportTickets().define("testticket").withDescription("my description").withProblemClassificationId(
            "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE).withAdvancedDiagnosticConsent(Consent.NO)
            .withContactDetails(new ContactProfile().withFirstName("abc").withLastName("xyz")
                .withPreferredContactMethod(PreferredContactMethod.EMAIL).withPrimaryEmailAddress("abc@contoso.com")
                .withPreferredTimeZone("Pacific Standard Time").withCountry("usa")
                .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/subscription_management_service_guid")
            .withSupportPlanId(
                "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=")
            .withFileWorkspaceName("6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066").create();
    }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

from typing import Any, IO, Union

from azure.identity import DefaultAzureCredential

from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_sub_mgmt_support_ticket_for_subscription.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="132d901f-189d-4381-9214-fe68e27e05a1",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "advancedDiagnosticConsent": "No",
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
                "problemClassificationId": "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid",
                "serviceId": "/providers/Microsoft.Support/services/subscription_management_service_guid",
                "severity": "moderate",
                "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSubMgmtSupportTicketForSubscription.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/106483d9f698ac3b6c0d481ab0c5fab14152e21f/specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSubMgmtSupportTicketForSubscription.json
func ExampleTicketsClient_BeginCreate_createATicketForSubscriptionManagementRelatedIssuesForASubscription() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description:               to.Ptr("my description"),
			AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentNo),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			FileWorkspaceName:       to.Ptr("6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066"),
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid"),
			ServiceID:               to.Ptr("/providers/Microsoft.Support/services/subscription_management_service_guid"),
			Severity:                to.Ptr(armsupport.SeverityLevelModerate),
			SupportPlanID:           to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
			Title:                   to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentNo),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		FileWorkspaceName: to.Ptr("6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066"),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Transfer ownership of my subscription"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid"),
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Subscription management"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/subscription_management_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanDisplayName: to.Ptr("Premier"),
	// 		SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSubMgmtSupportTicketForSubscription.json
 */
async function createATicketForSubscriptionManagementRelatedIssuesForASubscription() {
  const subscriptionId =
    process.env["SUPPORT_SUBSCRIPTION_ID"] || "132d901f-189d-4381-9214-fe68e27e05a1";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    advancedDiagnosticConsent: "No",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    fileWorkspaceName: "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
    problemClassificationId:
      "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid",
    serviceId: "/providers/Microsoft.Support/services/subscription_management_service_guid",
    severity: "moderate",
    supportPlanId:
      "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters,
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using Azure;
using Azure.ResourceManager;
using System;
using System.Threading.Tasks;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support.Models;
using Azure.ResourceManager.Support;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSubMgmtSupportTicketForSubscription.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "132d901f-189d-4381-9214-fe68e27e05a1";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SubscriptionSupportTicketResource
SubscriptionSupportTicketCollection collection = subscriptionResource.GetSubscriptionSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData("my description", "/providers/Microsoft.Support/services/subscription_management_service_guid/problemClassifications/subscription_management_problemClassification_guid", SupportSeverityLevel.Moderate, AdvancedDiagnosticConsent.No, new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"), "my title", "/providers/Microsoft.Support/services/subscription_management_service_guid")
{
    SupportPlanId = "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    FileWorkspaceName = "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
};
ArmOperation<SubscriptionSupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SubscriptionSupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/cddd3eb5-1830-b494-44fd-782f691479dc",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid",
    "severity": "moderate",
    "advancedDiagnosticConsent": "Yes",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
    "problemScopingQuestions": "{\"articleId\":\"076846c1-4c0b-4b21-91c6-1a30246b3867\",\"scopingDetails\":[{\"question\":\"When did the problem begin?\",\"controlId\":\"problem_start_time\",\"orderId\":1,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"2023-08-31T18:55:00.739Z\",\"value\":\"2023-08-31T18:55:00.739Z\",\"type\":\"datetime\"}},{\"question\":\"API Type of the Cosmos DB account\",\"controlId\":\"api_type\",\"orderId\":2,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"Table\",\"value\":\"tables\",\"type\":\"string\"}},{\"question\":\"Table name\",\"controlId\":\"collection_name_table\",\"orderId\":11,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"Select Table Name\",\"value\":\"dont_know_answer\",\"type\":\"string\"}},{\"question\":\"Provide additional details about the issue you're facing\",\"controlId\":\"problem_description\",\"orderId\":12,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"test ticket, please ignore and close\",\"value\":\"test ticket, please ignore and close\",\"type\":\"string\"}}]}",
    "secondaryConsent": [
      {
        "userConsent": "Yes",
        "type": "virtualmachinerunninglinuxservice"
      }
    ],
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "technicalTicketDetails": {
      "resourceId": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"
    }
  }
}

import com.azure.resourcemanager.support.models.Consent;
import com.azure.resourcemanager.support.models.ContactProfile;
import com.azure.resourcemanager.support.models.PreferredContactMethod;
import com.azure.resourcemanager.support.models.SecondaryConsent;
import com.azure.resourcemanager.support.models.SeverityLevel;
import com.azure.resourcemanager.support.models.TechnicalTicketDetails;
import com.azure.resourcemanager.support.models.UserConsent;
import java.util.Arrays;

/**
 * Samples for SupportTickets Create.
 */
public final class Main {
    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/
     * CreateTechnicalSupportTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket for Technical issue related to a specific resource for a subscription.
     * 
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketForTechnicalIssueRelatedToASpecificResourceForASubscription(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager.supportTickets().define("testticket").withDescription("my description").withProblemClassificationId(
            "/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE).withAdvancedDiagnosticConsent(Consent.YES)
            .withContactDetails(new ContactProfile().withFirstName("abc").withLastName("xyz")
                .withPreferredContactMethod(PreferredContactMethod.EMAIL).withPrimaryEmailAddress("abc@contoso.com")
                .withPreferredTimeZone("Pacific Standard Time").withCountry("usa")
                .withPreferredSupportLanguage("en-US"))
            .withTitle("my title")
            .withServiceId("/providers/Microsoft.Support/services/cddd3eb5-1830-b494-44fd-782f691479dc")
            .withProblemScopingQuestions(
                "{\"articleId\":\"076846c1-4c0b-4b21-91c6-1a30246b3867\",\"scopingDetails\":[{\"question\":\"When did the problem begin?\",\"controlId\":\"problem_start_time\",\"orderId\":1,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"2023-08-31T18:55:00.739Z\",\"value\":\"2023-08-31T18:55:00.739Z\",\"type\":\"datetime\"}},{\"question\":\"API Type of the Cosmos DB account\",\"controlId\":\"api_type\",\"orderId\":2,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"Table\",\"value\":\"tables\",\"type\":\"string\"}},{\"question\":\"Table name\",\"controlId\":\"collection_name_table\",\"orderId\":11,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"Select Table Name\",\"value\":\"dont_know_answer\",\"type\":\"string\"}},{\"question\":\"Provide additional details about the issue you're facing\",\"controlId\":\"problem_description\",\"orderId\":12,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"test ticket, please ignore and close\",\"value\":\"test ticket, please ignore and close\",\"type\":\"string\"}}]}")
            .withSupportPlanId(
                "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=")
            .withFileWorkspaceName("6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066")
            .withTechnicalTicketDetails(new TechnicalTicketDetails().withResourceId(
                "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"))
            .withSecondaryConsent(Arrays.asList(
                new SecondaryConsent().withUserConsent(UserConsent.YES).withType("virtualmachinerunninglinuxservice")))
            .create();
    }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

from typing import Any, IO, Union

from azure.identity import DefaultAzureCredential

from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_technical_support_ticket_for_subscription.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="132d901f-189d-4381-9214-fe68e27e05a1",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "advancedDiagnosticConsent": "Yes",
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "fileWorkspaceName": "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
                "problemClassificationId": "/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid",
                "problemScopingQuestions": '{"articleId":"076846c1-4c0b-4b21-91c6-1a30246b3867","scopingDetails":[{"question":"When did the problem begin?","controlId":"problem_start_time","orderId":1,"inputType":"static","answer":{"displayValue":"2023-08-31T18:55:00.739Z","value":"2023-08-31T18:55:00.739Z","type":"datetime"}},{"question":"API Type of the Cosmos DB account","controlId":"api_type","orderId":2,"inputType":"static","answer":{"displayValue":"Table","value":"tables","type":"string"}},{"question":"Table name","controlId":"collection_name_table","orderId":11,"inputType":"nonstatic","answer":{"displayValue":"Select Table Name","value":"dont_know_answer","type":"string"}},{"question":"Provide additional details about the issue you\'re facing","controlId":"problem_description","orderId":12,"inputType":"nonstatic","answer":{"displayValue":"test ticket, please ignore and close","value":"test ticket, please ignore and close","type":"string"}}]}',
                "secondaryConsent": [{"type": "virtualmachinerunninglinuxservice", "userConsent": "Yes"}],
                "serviceId": "/providers/Microsoft.Support/services/cddd3eb5-1830-b494-44fd-782f691479dc",
                "severity": "moderate",
                "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
                "technicalTicketDetails": {
                    "resourceId": "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"
                },
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateTechnicalSupportTicketForSubscription.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/106483d9f698ac3b6c0d481ab0c5fab14152e21f/specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateTechnicalSupportTicketForSubscription.json
func ExampleTicketsClient_BeginCreate_createATicketForTechnicalIssueRelatedToASpecificResourceForASubscription() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description:               to.Ptr("my description"),
			AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			FileWorkspaceName:       to.Ptr("6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066"),
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid"),
			ProblemScopingQuestions: to.Ptr("{\"articleId\":\"076846c1-4c0b-4b21-91c6-1a30246b3867\",\"scopingDetails\":[{\"question\":\"When did the problem begin?\",\"controlId\":\"problem_start_time\",\"orderId\":1,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"2023-08-31T18:55:00.739Z\",\"value\":\"2023-08-31T18:55:00.739Z\",\"type\":\"datetime\"}},{\"question\":\"API Type of the Cosmos DB account\",\"controlId\":\"api_type\",\"orderId\":2,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"Table\",\"value\":\"tables\",\"type\":\"string\"}},{\"question\":\"Table name\",\"controlId\":\"collection_name_table\",\"orderId\":11,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"Select Table Name\",\"value\":\"dont_know_answer\",\"type\":\"string\"}},{\"question\":\"Provide additional details about the issue you're facing\",\"controlId\":\"problem_description\",\"orderId\":12,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"test ticket, please ignore and close\",\"value\":\"test ticket, please ignore and close\",\"type\":\"string\"}}]}"),
			SecondaryConsent: []*armsupport.SecondaryConsent{
				{
					Type:        to.Ptr("virtualmachinerunninglinuxservice"),
					UserConsent: to.Ptr(armsupport.UserConsentYes),
				}},
			ServiceID:     to.Ptr("/providers/Microsoft.Support/services/cddd3eb5-1830-b494-44fd-782f691479dc"),
			Severity:      to.Ptr(armsupport.SeverityLevelModerate),
			SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
			TechnicalTicketDetails: &armsupport.TechnicalTicketDetails{
				ResourceID: to.Ptr("/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"),
			},
			Title: to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		FileWorkspaceName: to.Ptr("6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066"),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Connectivity / Cannot connect to virtual machine by using RDP or SSH"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid"),
	// 		ProblemScopingQuestions: to.Ptr("{\"articleId\":\"076846c1-4c0b-4b21-91c6-1a30246b3867\",\"scopingDetails\":[{\"question\":\"When did the problem begin?\",\"controlId\":\"problem_start_time\",\"orderId\":1,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"2023-08-31T18:55:00.739Z\",\"value\":\"2023-08-31T18:55:00.739Z\",\"type\":\"datetime\"}},{\"question\":\"API Type of the Cosmos DB account\",\"controlId\":\"api_type\",\"orderId\":2,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"Table\",\"value\":\"tables\",\"type\":\"string\"}},{\"question\":\"Table name\",\"controlId\":\"collection_name_table\",\"orderId\":11,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"Select Table Name\",\"value\":\"dont_know_answer\",\"type\":\"string\"}},{\"question\":\"Provide additional details about the issue you're facing\",\"controlId\":\"problem_description\",\"orderId\":12,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"test ticket, please ignore and close\",\"value\":\"test ticket, please ignore and close\",\"type\":\"string\"}}]}"),
	// 		Require24X7Response: to.Ptr(false),
	// 		SecondaryConsent: []*armsupport.SecondaryConsent{
	// 			{
	// 				Type: to.Ptr("virtualmachinerunninglinuxservice"),
	// 				UserConsent: to.Ptr(armsupport.UserConsentYes),
	// 		}},
	// 		ServiceDisplayName: to.Ptr("Virtual Machine running Linux"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanDisplayName: to.Ptr("Premier"),
	// 		SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		TechnicalTicketDetails: &armsupport.TechnicalTicketDetails{
	// 			ResourceID: to.Ptr("/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"),
	// 		},
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateTechnicalSupportTicketForSubscription.json
 */
async function createATicketForTechnicalIssueRelatedToASpecificResourceForASubscription() {
  const subscriptionId =
    process.env["SUPPORT_SUBSCRIPTION_ID"] || "132d901f-189d-4381-9214-fe68e27e05a1";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    advancedDiagnosticConsent: "Yes",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    fileWorkspaceName: "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
    problemClassificationId:
      "/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid",
    problemScopingQuestions:
      '{"articleId":"076846c1-4c0b-4b21-91c6-1a30246b3867","scopingDetails":[{"question":"When did the problem begin?","controlId":"problem_start_time","orderId":1,"inputType":"static","answer":{"displayValue":"2023-08-31T18:55:00.739Z","value":"2023-08-31T18:55:00.739Z","type":"datetime"}},{"question":"API Type of the Cosmos DB account","controlId":"api_type","orderId":2,"inputType":"static","answer":{"displayValue":"Table","value":"tables","type":"string"}},{"question":"Table name","controlId":"collection_name_table","orderId":11,"inputType":"nonstatic","answer":{"displayValue":"Select Table Name","value":"dont_know_answer","type":"string"}},{"question":"Provide additional details about the issue you\'re facing","controlId":"problem_description","orderId":12,"inputType":"nonstatic","answer":{"displayValue":"test ticket, please ignore and close","value":"test ticket, please ignore and close","type":"string"}}]}',
    secondaryConsent: [{ type: "virtualmachinerunninglinuxservice", userConsent: "Yes" }],
    serviceId: "/providers/Microsoft.Support/services/cddd3eb5-1830-b494-44fd-782f691479dc",
    severity: "moderate",
    supportPlanId:
      "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    technicalTicketDetails: {
      resourceId:
        "/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver",
    },
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters,
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using Azure;
using Azure.ResourceManager;
using System;
using System.Threading.Tasks;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support.Models;
using Azure.ResourceManager.Support;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateTechnicalSupportTicketForSubscription.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "132d901f-189d-4381-9214-fe68e27e05a1";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SubscriptionSupportTicketResource
SubscriptionSupportTicketCollection collection = subscriptionResource.GetSubscriptionSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData("my description", "/providers/Microsoft.Support/services/virtual_machine_running_linux_service_guid/problemClassifications/problemClassification_guid", SupportSeverityLevel.Moderate, AdvancedDiagnosticConsent.Yes, new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"), "my title", "/providers/Microsoft.Support/services/cddd3eb5-1830-b494-44fd-782f691479dc")
{
    ProblemScopingQuestions = "{\"articleId\":\"076846c1-4c0b-4b21-91c6-1a30246b3867\",\"scopingDetails\":[{\"question\":\"When did the problem begin?\",\"controlId\":\"problem_start_time\",\"orderId\":1,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"2023-08-31T18:55:00.739Z\",\"value\":\"2023-08-31T18:55:00.739Z\",\"type\":\"datetime\"}},{\"question\":\"API Type of the Cosmos DB account\",\"controlId\":\"api_type\",\"orderId\":2,\"inputType\":\"static\",\"answer\":{\"displayValue\":\"Table\",\"value\":\"tables\",\"type\":\"string\"}},{\"question\":\"Table name\",\"controlId\":\"collection_name_table\",\"orderId\":11,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"Select Table Name\",\"value\":\"dont_know_answer\",\"type\":\"string\"}},{\"question\":\"Provide additional details about the issue you're facing\",\"controlId\":\"problem_description\",\"orderId\":12,\"inputType\":\"nonstatic\",\"answer\":{\"displayValue\":\"test ticket, please ignore and close\",\"value\":\"test ticket, please ignore and close\",\"type\":\"string\"}}]}",
    SupportPlanId = "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    FileWorkspaceName = "6f16735c-1530836f-e9970f1a-2e49-47b7-96cd-9746b83aa066",
    TechnicalTicketDetailsResourceId = new ResourceIdentifier("/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/resourceGroups/test/providers/Microsoft.Compute/virtualMachines/testserver"),
    SecondaryConsent =
    {
    new SecondaryConsent()
    {
    UserConsent = UserConsent.Yes,
    SecondaryConsentType = "virtualmachinerunninglinuxservice",
    }
    },
};
ArmOperation<SubscriptionSupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SubscriptionSupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "severity": "moderate",
    "advancedDiagnosticConsent": "Yes",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Jobs\"}"
        }
      ]
    }
  }
}

import com.azure.resourcemanager.support.models.Consent;
import com.azure.resourcemanager.support.models.ContactProfile;
import com.azure.resourcemanager.support.models.PreferredContactMethod;
import com.azure.resourcemanager.support.models.QuotaChangeRequest;
import com.azure.resourcemanager.support.models.QuotaTicketDetails;
import com.azure.resourcemanager.support.models.SeverityLevel;
import java.util.Arrays;

/**
 * Samples for SupportTickets Create.
 */
public final class Main {
    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/
     * CreateBatchQuotaTicketForSpecificBatchAccountForActiveJobs.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Active Jobs and Job Schedules for a Batch account.
     * 
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForActiveJobsAndJobSchedulesForABatchAccount(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager.supportTickets().define("testticket").withDescription("my description").withProblemClassificationId(
            "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE).withAdvancedDiagnosticConsent(Consent.YES)
            .withContactDetails(new ContactProfile().withFirstName("abc").withLastName("xyz")
                .withPreferredContactMethod(PreferredContactMethod.EMAIL).withPrimaryEmailAddress("abc@contoso.com")
                .withPreferredTimeZone("Pacific Standard Time").withCountry("usa")
                .withPreferredSupportLanguage("en-US"))
            .withTitle("my title").withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withSupportPlanId(
                "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=")
            .withQuotaTicketDetails(
                new QuotaTicketDetails().withQuotaChangeRequestSubType("Account").withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(Arrays.asList(new QuotaChangeRequest().withRegion("EastUS")
                        .withPayload("{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Jobs\"}"))))
            .create();
    }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

from typing import Any, IO, Union

from azure.identity import DefaultAzureCredential

from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_batch_quota_ticket_for_specific_batch_account_for_active_jobs.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="132d901f-189d-4381-9214-fe68e27e05a1",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "advancedDiagnosticConsent": "Yes",
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "Account",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [
                        {"payload": '{"AccountName":"test","NewLimit":200,"Type":"Jobs"}', "region": "EastUS"}
                    ],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForActiveJobs.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/106483d9f698ac3b6c0d481ab0c5fab14152e21f/specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForActiveJobs.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForActiveJobsAndJobSchedulesForABatchAccount() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description:               to.Ptr("my description"),
			AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("Account"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Jobs\"}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID:     to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:      to.Ptr(armsupport.SeverityLevelModerate),
			SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
			Title:         to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		FileWorkspaceName: to.Ptr("testticket"),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Batch"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("Account"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Jobs\"}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanDisplayName: to.Ptr("Premier"),
	// 		SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForActiveJobs.json
 */
async function createATicketToRequestQuotaIncreaseForActiveJobsAndJobSchedulesForABatchAccount() {
  const subscriptionId =
    process.env["SUPPORT_SUBSCRIPTION_ID"] || "132d901f-189d-4381-9214-fe68e27e05a1";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    advancedDiagnosticConsent: "Yes",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "Account",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [
        {
          payload: '{"AccountName":"test","NewLimit":200,"Type":"Jobs"}',
          region: "EastUS",
        },
      ],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    supportPlanId:
      "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters,
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using Azure;
using Azure.ResourceManager;
using System;
using System.Threading.Tasks;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support.Models;
using Azure.ResourceManager.Support;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForActiveJobs.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "132d901f-189d-4381-9214-fe68e27e05a1";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SubscriptionSupportTicketResource
SubscriptionSupportTicketCollection collection = subscriptionResource.GetSubscriptionSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData("my description", "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid", SupportSeverityLevel.Moderate, AdvancedDiagnosticConsent.Yes, new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"), "my title", "/providers/Microsoft.Support/services/quota_service_guid")
{
    SupportPlanId = "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "Account",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Jobs\"}",
        }
        },
    },
};
ArmOperation<SubscriptionSupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SubscriptionSupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_managedinstance_problemClassification_guid",
    "severity": "moderate",
    "advancedDiagnosticConsent": "Yes",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "SQLMI",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"vCore\"}"
        },
        {
          "region": "EastUS",
          "payload": "{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"Subnet\"}"
        }
      ]
    }
  }
}

import com.azure.resourcemanager.support.models.Consent;
import com.azure.resourcemanager.support.models.ContactProfile;
import com.azure.resourcemanager.support.models.PreferredContactMethod;
import com.azure.resourcemanager.support.models.QuotaChangeRequest;
import com.azure.resourcemanager.support.models.QuotaTicketDetails;
import com.azure.resourcemanager.support.models.SeverityLevel;
import java.util.Arrays;

/**
 * Samples for SupportTickets Create.
 */
public final class Main {
    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/
     * CreateSqlManagedInstanceQuotaTicket.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Azure SQL managed instance.
     * 
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForAzureSQLManagedInstance(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager.supportTickets().define("testticket").withDescription("my description").withProblemClassificationId(
            "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_managedinstance_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE).withAdvancedDiagnosticConsent(Consent.YES)
            .withContactDetails(new ContactProfile().withFirstName("abc").withLastName("xyz")
                .withPreferredContactMethod(PreferredContactMethod.EMAIL).withPrimaryEmailAddress("abc@contoso.com")
                .withPreferredTimeZone("Pacific Standard Time").withCountry("usa")
                .withPreferredSupportLanguage("en-US"))
            .withTitle("my title").withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withSupportPlanId(
                "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=")
            .withQuotaTicketDetails(
                new QuotaTicketDetails().withQuotaChangeRequestSubType("SQLMI").withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(Arrays.asList(
                        new QuotaChangeRequest().withRegion("EastUS")
                            .withPayload("{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"vCore\"}"),
                        new QuotaChangeRequest().withRegion("EastUS")
                            .withPayload("{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"Subnet\"}"))))
            .create();
    }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

from typing import Any, IO, Union

from azure.identity import DefaultAzureCredential

from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_sql_managed_instance_quota_ticket.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="132d901f-189d-4381-9214-fe68e27e05a1",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "advancedDiagnosticConsent": "Yes",
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_managedinstance_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "SQLMI",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [
                        {"payload": '{"NewLimit":200, "Metadata":null, "Type":"vCore"}', "region": "EastUS"},
                        {"payload": '{"NewLimit":200, "Metadata":null, "Type":"Subnet"}', "region": "EastUS"},
                    ],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSqlManagedInstanceQuotaTicket.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/106483d9f698ac3b6c0d481ab0c5fab14152e21f/specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSqlManagedInstanceQuotaTicket.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForAzureSqlManagedInstance() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description:               to.Ptr("my description"),
			AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_managedinstance_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("SQLMI"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"vCore\"}"),
						Region:  to.Ptr("EastUS"),
					},
					{
						Payload: to.Ptr("{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"Subnet\"}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID:     to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:      to.Ptr(armsupport.SeverityLevelModerate),
			SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
			Title:         to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		FileWorkspaceName: to.Ptr("testticket"),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("SQL Database Managed Instance"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("SQLMI"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"vCore\"}"),
	// 					Region: to.Ptr("EastUS"),
	// 				},
	// 				{
	// 					Payload: to.Ptr("{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"Subnet\"}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanDisplayName: to.Ptr("Premier"),
	// 		SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSqlManagedInstanceQuotaTicket.json
 */
async function createATicketToRequestQuotaIncreaseForAzureSqlManagedInstance() {
  const subscriptionId =
    process.env["SUPPORT_SUBSCRIPTION_ID"] || "132d901f-189d-4381-9214-fe68e27e05a1";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    advancedDiagnosticConsent: "Yes",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_managedinstance_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "SQLMI",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [
        {
          payload: '{"NewLimit":200, "Metadata":null, "Type":"vCore"}',
          region: "EastUS",
        },
        {
          payload: '{"NewLimit":200, "Metadata":null, "Type":"Subnet"}',
          region: "EastUS",
        },
      ],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    supportPlanId:
      "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters,
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using Azure;
using Azure.ResourceManager;
using System;
using System.Threading.Tasks;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support.Models;
using Azure.ResourceManager.Support;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSqlManagedInstanceQuotaTicket.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "132d901f-189d-4381-9214-fe68e27e05a1";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SubscriptionSupportTicketResource
SubscriptionSupportTicketCollection collection = subscriptionResource.GetSubscriptionSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData("my description", "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_managedinstance_problemClassification_guid", SupportSeverityLevel.Moderate, AdvancedDiagnosticConsent.Yes, new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"), "my title", "/providers/Microsoft.Support/services/quota_service_guid")
{
    SupportPlanId = "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "SQLMI",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"vCore\"}",
        },new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"NewLimit\":200, \"Metadata\":null, \"Type\":\"Subnet\"}",
        }
        },
    },
};
ArmOperation<SubscriptionSupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SubscriptionSupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "severity": "moderate",
    "advancedDiagnosticConsent": "Yes",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Subscription",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"NewLimit\":200,\"Type\":\"Account\"}"
        }
      ]
    }
  }
}

import com.azure.resourcemanager.support.models.Consent;
import com.azure.resourcemanager.support.models.ContactProfile;
import com.azure.resourcemanager.support.models.PreferredContactMethod;
import com.azure.resourcemanager.support.models.QuotaChangeRequest;
import com.azure.resourcemanager.support.models.QuotaTicketDetails;
import com.azure.resourcemanager.support.models.SeverityLevel;
import java.util.Arrays;

/**
 * Samples for SupportTickets Create.
 */
public final class Main {
    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/
     * CreateBatchQuotaTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Batch accounts for a subscription.
     * 
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForBatchAccountsForASubscription(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager.supportTickets().define("testticket").withDescription("my description").withProblemClassificationId(
            "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE).withAdvancedDiagnosticConsent(Consent.YES)
            .withContactDetails(new ContactProfile().withFirstName("abc").withLastName("xyz")
                .withPreferredContactMethod(PreferredContactMethod.EMAIL).withPrimaryEmailAddress("abc@contoso.com")
                .withPreferredTimeZone("Pacific Standard Time").withCountry("usa")
                .withPreferredSupportLanguage("en-US"))
            .withTitle("my title").withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withSupportPlanId(
                "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=")
            .withQuotaTicketDetails(new QuotaTicketDetails().withQuotaChangeRequestSubType("Subscription")
                .withQuotaChangeRequestVersion("1.0").withQuotaChangeRequests(Arrays.asList(new QuotaChangeRequest()
                    .withRegion("EastUS").withPayload("{\"NewLimit\":200,\"Type\":\"Account\"}"))))
            .create();
    }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

from typing import Any, IO, Union

from azure.identity import DefaultAzureCredential

from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_batch_quota_ticket_for_subscription.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="132d901f-189d-4381-9214-fe68e27e05a1",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "advancedDiagnosticConsent": "Yes",
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "Subscription",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [{"payload": '{"NewLimit":200,"Type":"Account"}', "region": "EastUS"}],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBatchQuotaTicketForSubscription.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/106483d9f698ac3b6c0d481ab0c5fab14152e21f/specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBatchQuotaTicketForSubscription.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForBatchAccountsForASubscription() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description:               to.Ptr("my description"),
			AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("Subscription"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"NewLimit\":200,\"Type\":\"Account\"}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID:     to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:      to.Ptr(armsupport.SeverityLevelModerate),
			SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
			Title:         to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		FileWorkspaceName: to.Ptr("testticket"),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Batch"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("Subscription"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"NewLimit\":200,\"Type\":\"Account\"}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanDisplayName: to.Ptr("Premier"),
	// 		SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBatchQuotaTicketForSubscription.json
 */
async function createATicketToRequestQuotaIncreaseForBatchAccountsForASubscription() {
  const subscriptionId =
    process.env["SUPPORT_SUBSCRIPTION_ID"] || "132d901f-189d-4381-9214-fe68e27e05a1";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    advancedDiagnosticConsent: "Yes",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "Subscription",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [{ payload: '{"NewLimit":200,"Type":"Account"}', region: "EastUS" }],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    supportPlanId:
      "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters,
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using Azure;
using Azure.ResourceManager;
using System;
using System.Threading.Tasks;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support.Models;
using Azure.ResourceManager.Support;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBatchQuotaTicketForSubscription.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "132d901f-189d-4381-9214-fe68e27e05a1";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SubscriptionSupportTicketResource
SubscriptionSupportTicketCollection collection = subscriptionResource.GetSubscriptionSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData("my description", "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid", SupportSeverityLevel.Moderate, AdvancedDiagnosticConsent.Yes, new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"), "my title", "/providers/Microsoft.Support/services/quota_service_guid")
{
    SupportPlanId = "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "Subscription",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"NewLimit\":200,\"Type\":\"Account\"}",
        }
        },
    },
};
ArmOperation<SubscriptionSupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SubscriptionSupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid",
    "severity": "moderate",
    "advancedDiagnosticConsent": "Yes",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"SKU\":\"DSv3 Series\",\"NewLimit\":104}"
        }
      ]
    }
  }
}

import com.azure.resourcemanager.support.models.Consent;
import com.azure.resourcemanager.support.models.ContactProfile;
import com.azure.resourcemanager.support.models.PreferredContactMethod;
import com.azure.resourcemanager.support.models.QuotaChangeRequest;
import com.azure.resourcemanager.support.models.QuotaTicketDetails;
import com.azure.resourcemanager.support.models.SeverityLevel;
import java.util.Arrays;

/**
 * Samples for SupportTickets Create.
 */
public final class Main {
    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/
     * CreateCoresQuotaTicketForSubscription.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Compute VM Cores.
     * 
     * @param manager Entry point to SupportManager.
     */
    public static void
        createATicketToRequestQuotaIncreaseForComputeVMCores(com.azure.resourcemanager.support.SupportManager manager) {
        manager.supportTickets().define("testticket").withDescription("my description").withProblemClassificationId(
            "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE).withAdvancedDiagnosticConsent(Consent.YES)
            .withContactDetails(new ContactProfile().withFirstName("abc").withLastName("xyz")
                .withPreferredContactMethod(PreferredContactMethod.EMAIL).withPrimaryEmailAddress("abc@contoso.com")
                .withPreferredTimeZone("Pacific Standard Time").withCountry("usa")
                .withPreferredSupportLanguage("en-US"))
            .withTitle("my title").withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withSupportPlanId(
                "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=")
            .withQuotaTicketDetails(new QuotaTicketDetails().withQuotaChangeRequestVersion("1.0")
                .withQuotaChangeRequests(Arrays.asList(new QuotaChangeRequest().withRegion("EastUS")
                    .withPayload("{\"SKU\":\"DSv3 Series\",\"NewLimit\":104}"))))
            .create();
    }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

from typing import Any, IO, Union

from azure.identity import DefaultAzureCredential

from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_cores_quota_ticket_for_subscription.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="132d901f-189d-4381-9214-fe68e27e05a1",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "advancedDiagnosticConsent": "Yes",
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [{"payload": '{"SKU":"DSv3 Series","NewLimit":104}', "region": "EastUS"}],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateCoresQuotaTicketForSubscription.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/106483d9f698ac3b6c0d481ab0c5fab14152e21f/specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateCoresQuotaTicketForSubscription.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForComputeVmCores() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description:               to.Ptr("my description"),
			AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"SKU\":\"DSv3 Series\",\"NewLimit\":104}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID:     to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:      to.Ptr(armsupport.SeverityLevelModerate),
			SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
			Title:         to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		FileWorkspaceName: to.Ptr("testticket"),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Compute-VM (cores-vCPUs) subscription limit increases"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"VmFamily\":\"DSv3 Series\",\"NewLimit\":104}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanDisplayName: to.Ptr("Premier"),
	// 		SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateCoresQuotaTicketForSubscription.json
 */
async function createATicketToRequestQuotaIncreaseForComputeVMCores() {
  const subscriptionId =
    process.env["SUPPORT_SUBSCRIPTION_ID"] || "132d901f-189d-4381-9214-fe68e27e05a1";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    advancedDiagnosticConsent: "Yes",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [{ payload: '{"SKU":"DSv3 Series","NewLimit":104}', region: "EastUS" }],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    supportPlanId:
      "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters,
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using Azure;
using Azure.ResourceManager;
using System;
using System.Threading.Tasks;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support.Models;
using Azure.ResourceManager.Support;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateCoresQuotaTicketForSubscription.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "132d901f-189d-4381-9214-fe68e27e05a1";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SubscriptionSupportTicketResource
SubscriptionSupportTicketCollection collection = subscriptionResource.GetSubscriptionSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData("my description", "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cores_problemClassification_guid", SupportSeverityLevel.Moderate, AdvancedDiagnosticConsent.Yes, new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"), "my title", "/providers/Microsoft.Support/services/quota_service_guid")
{
    SupportPlanId = "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"SKU\":\"DSv3 Series\",\"NewLimit\":104}",
        }
        },
    },
};
ArmOperation<SubscriptionSupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SubscriptionSupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    "severity": "moderate",
    "advancedDiagnosticConsent": "Yes",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "DTUs",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"ServerName\":\"testserver\",\"NewLimit\":54000}"
        }
      ]
    }
  }
}

import com.azure.resourcemanager.support.models.Consent;
import com.azure.resourcemanager.support.models.ContactProfile;
import com.azure.resourcemanager.support.models.PreferredContactMethod;
import com.azure.resourcemanager.support.models.QuotaChangeRequest;
import com.azure.resourcemanager.support.models.QuotaTicketDetails;
import com.azure.resourcemanager.support.models.SeverityLevel;
import java.util.Arrays;

/**
 * Samples for SupportTickets Create.
 */
public final class Main {
    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/
     * CreateSqlDatawarehouseQuotaTicketForDTUs.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for DTUs for Azure Synapse Analytics.
     * 
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForDTUsForAzureSynapseAnalytics(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager.supportTickets().define("testticket").withDescription("my description").withProblemClassificationId(
            "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE).withAdvancedDiagnosticConsent(Consent.YES)
            .withContactDetails(new ContactProfile().withFirstName("abc").withLastName("xyz")
                .withPreferredContactMethod(PreferredContactMethod.EMAIL).withPrimaryEmailAddress("abc@contoso.com")
                .withPreferredTimeZone("Pacific Standard Time").withCountry("usa")
                .withPreferredSupportLanguage("en-US"))
            .withTitle("my title").withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withSupportPlanId(
                "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=")
            .withQuotaTicketDetails(new QuotaTicketDetails().withQuotaChangeRequestSubType("DTUs")
                .withQuotaChangeRequestVersion("1.0").withQuotaChangeRequests(Arrays.asList(new QuotaChangeRequest()
                    .withRegion("EastUS").withPayload("{\"ServerName\":\"testserver\",\"NewLimit\":54000}"))))
            .create();
    }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

from typing import Any, IO, Union

from azure.identity import DefaultAzureCredential

from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_sql_datawarehouse_quota_ticket_for_dtus.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="132d901f-189d-4381-9214-fe68e27e05a1",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "advancedDiagnosticConsent": "Yes",
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "DTUs",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [
                        {"payload": '{"ServerName":"testserver","NewLimit":54000}', "region": "EastUS"}
                    ],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSqlDatawarehouseQuotaTicketForDTUs.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/106483d9f698ac3b6c0d481ab0c5fab14152e21f/specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSqlDatawarehouseQuotaTicketForDTUs.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForDtUsForAzureSynapseAnalytics() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description:               to.Ptr("my description"),
			AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("DTUs"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"ServerName\":\"testserver\",\"NewLimit\":54000}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID:     to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:      to.Ptr(armsupport.SeverityLevelModerate),
			SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
			Title:         to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		FileWorkspaceName: to.Ptr("testticket"),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("SQL Data Warehouse"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("DTUs"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"ServerName\":\"testserver\",\"NewLimit\":54000}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanDisplayName: to.Ptr("Premier"),
	// 		SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSqlDatawarehouseQuotaTicketForDTUs.json
 */
async function createATicketToRequestQuotaIncreaseForDtUsForAzureSynapseAnalytics() {
  const subscriptionId =
    process.env["SUPPORT_SUBSCRIPTION_ID"] || "132d901f-189d-4381-9214-fe68e27e05a1";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    advancedDiagnosticConsent: "Yes",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "DTUs",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [
        {
          payload: '{"ServerName":"testserver","NewLimit":54000}',
          region: "EastUS",
        },
      ],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    supportPlanId:
      "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters,
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using Azure;
using Azure.ResourceManager;
using System;
using System.Threading.Tasks;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support.Models;
using Azure.ResourceManager.Support;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSqlDatawarehouseQuotaTicketForDTUs.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "132d901f-189d-4381-9214-fe68e27e05a1";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SubscriptionSupportTicketResource
SubscriptionSupportTicketCollection collection = subscriptionResource.GetSubscriptionSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData("my description", "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid", SupportSeverityLevel.Moderate, AdvancedDiagnosticConsent.Yes, new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"), "my title", "/providers/Microsoft.Support/services/quota_service_guid")
{
    SupportPlanId = "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "DTUs",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"ServerName\":\"testserver\",\"NewLimit\":54000}",
        }
        },
    },
};
ArmOperation<SubscriptionSupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SubscriptionSupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
    "severity": "moderate",
    "advancedDiagnosticConsent": "Yes",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "DTUs",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"ServerName\":\"testserver\",\"NewLimit\":54000}"
        }
      ]
    }
  }
}

import com.azure.resourcemanager.support.models.Consent;
import com.azure.resourcemanager.support.models.ContactProfile;
import com.azure.resourcemanager.support.models.PreferredContactMethod;
import com.azure.resourcemanager.support.models.QuotaChangeRequest;
import com.azure.resourcemanager.support.models.QuotaTicketDetails;
import com.azure.resourcemanager.support.models.SeverityLevel;
import java.util.Arrays;

/**
 * Samples for SupportTickets Create.
 */
public final class Main {
    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/
     * CreateSqlDatabaseQuotaTicketForDTUs.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for DTUs for SQL Database.
     * 
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForDTUsForSQLDatabase(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager.supportTickets().define("testticket").withDescription("my description").withProblemClassificationId(
            "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE).withAdvancedDiagnosticConsent(Consent.YES)
            .withContactDetails(new ContactProfile().withFirstName("abc").withLastName("xyz")
                .withPreferredContactMethod(PreferredContactMethod.EMAIL).withPrimaryEmailAddress("abc@contoso.com")
                .withPreferredTimeZone("Pacific Standard Time").withCountry("usa")
                .withPreferredSupportLanguage("en-US"))
            .withTitle("my title").withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withSupportPlanId(
                "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=")
            .withQuotaTicketDetails(new QuotaTicketDetails().withQuotaChangeRequestSubType("DTUs")
                .withQuotaChangeRequestVersion("1.0").withQuotaChangeRequests(Arrays.asList(new QuotaChangeRequest()
                    .withRegion("EastUS").withPayload("{\"ServerName\":\"testserver\",\"NewLimit\":54000}"))))
            .create();
    }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

from typing import Any, IO, Union

from azure.identity import DefaultAzureCredential

from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_sql_database_quota_ticket_for_dtus.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="132d901f-189d-4381-9214-fe68e27e05a1",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "advancedDiagnosticConsent": "Yes",
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "DTUs",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [
                        {"payload": '{"ServerName":"testserver","NewLimit":54000}', "region": "EastUS"}
                    ],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSqlDatabaseQuotaTicketForDTUs.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/106483d9f698ac3b6c0d481ab0c5fab14152e21f/specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSqlDatabaseQuotaTicketForDTUs.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForDtUsForSqlDatabase() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description:               to.Ptr("my description"),
			AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("DTUs"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"ServerName\":\"testserver\",\"NewLimit\":54000}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID:     to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:      to.Ptr(armsupport.SeverityLevelModerate),
			SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
			Title:         to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		FileWorkspaceName: to.Ptr("testticket"),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("SQL database"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("DTUs"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"ServerName\":\"testserver\",\"NewLimit\":54000}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanDisplayName: to.Ptr("Premier"),
	// 		SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSqlDatabaseQuotaTicketForDTUs.json
 */
async function createATicketToRequestQuotaIncreaseForDtUsForSqlDatabase() {
  const subscriptionId =
    process.env["SUPPORT_SUBSCRIPTION_ID"] || "132d901f-189d-4381-9214-fe68e27e05a1";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    advancedDiagnosticConsent: "Yes",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "DTUs",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [
        {
          payload: '{"ServerName":"testserver","NewLimit":54000}',
          region: "EastUS",
        },
      ],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    supportPlanId:
      "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters,
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using Azure;
using Azure.ResourceManager;
using System;
using System.Threading.Tasks;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support.Models;
using Azure.ResourceManager.Support;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSqlDatabaseQuotaTicketForDTUs.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "132d901f-189d-4381-9214-fe68e27e05a1";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SubscriptionSupportTicketResource
SubscriptionSupportTicketCollection collection = subscriptionResource.GetSubscriptionSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData("my description", "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid", SupportSeverityLevel.Moderate, AdvancedDiagnosticConsent.Yes, new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"), "my title", "/providers/Microsoft.Support/services/quota_service_guid")
{
    SupportPlanId = "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "DTUs",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"ServerName\":\"testserver\",\"NewLimit\":54000}",
        }
        },
    },
};
ArmOperation<SubscriptionSupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SubscriptionSupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "severity": "moderate",
    "advancedDiagnosticConsent": "Yes",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"LowPriority\"}"
        }
      ]
    }
  }
}

import com.azure.resourcemanager.support.models.Consent;
import com.azure.resourcemanager.support.models.ContactProfile;
import com.azure.resourcemanager.support.models.PreferredContactMethod;
import com.azure.resourcemanager.support.models.QuotaChangeRequest;
import com.azure.resourcemanager.support.models.QuotaTicketDetails;
import com.azure.resourcemanager.support.models.SeverityLevel;
import java.util.Arrays;

/**
 * Samples for SupportTickets Create.
 */
public final class Main {
    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/
     * CreateBatchQuotaTicketForSpecificBatchAccountForLowPriorityCores.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Low-priority cores for a Batch account.
     * 
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForLowPriorityCoresForABatchAccount(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager.supportTickets().define("testticket").withDescription("my description").withProblemClassificationId(
            "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE).withAdvancedDiagnosticConsent(Consent.YES)
            .withContactDetails(new ContactProfile().withFirstName("abc").withLastName("xyz")
                .withPreferredContactMethod(PreferredContactMethod.EMAIL).withPrimaryEmailAddress("abc@contoso.com")
                .withPreferredTimeZone("Pacific Standard Time").withCountry("usa")
                .withPreferredSupportLanguage("en-US"))
            .withTitle("my title").withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withSupportPlanId(
                "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=")
            .withQuotaTicketDetails(
                new QuotaTicketDetails().withQuotaChangeRequestSubType("Account").withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(Arrays.asList(new QuotaChangeRequest().withRegion("EastUS")
                        .withPayload("{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"LowPriority\"}"))))
            .create();
    }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

from typing import Any, IO, Union

from azure.identity import DefaultAzureCredential

from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_batch_quota_ticket_for_specific_batch_account_for_low_priority_cores.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="132d901f-189d-4381-9214-fe68e27e05a1",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "advancedDiagnosticConsent": "Yes",
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "Account",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [
                        {"payload": '{"AccountName":"test","NewLimit":200,"Type":"LowPriority"}', "region": "EastUS"}
                    ],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForLowPriorityCores.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/106483d9f698ac3b6c0d481ab0c5fab14152e21f/specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForLowPriorityCores.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForLowPriorityCoresForABatchAccount() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description:               to.Ptr("my description"),
			AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("Account"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"LowPriority\"}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID:     to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:      to.Ptr(armsupport.SeverityLevelModerate),
			SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
			Title:         to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		FileWorkspaceName: to.Ptr("testticket"),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Batch"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("Account"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"LowPriority\"}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanDisplayName: to.Ptr("Premier"),
	// 		SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForLowPriorityCores.json
 */
async function createATicketToRequestQuotaIncreaseForLowPriorityCoresForABatchAccount() {
  const subscriptionId =
    process.env["SUPPORT_SUBSCRIPTION_ID"] || "132d901f-189d-4381-9214-fe68e27e05a1";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    advancedDiagnosticConsent: "Yes",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "Account",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [
        {
          payload: '{"AccountName":"test","NewLimit":200,"Type":"LowPriority"}',
          region: "EastUS",
        },
      ],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    supportPlanId:
      "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters,
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using Azure;
using Azure.ResourceManager;
using System;
using System.Threading.Tasks;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support.Models;
using Azure.ResourceManager.Support;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForLowPriorityCores.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "132d901f-189d-4381-9214-fe68e27e05a1";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SubscriptionSupportTicketResource
SubscriptionSupportTicketCollection collection = subscriptionResource.GetSubscriptionSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData("my description", "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid", SupportSeverityLevel.Moderate, AdvancedDiagnosticConsent.Yes, new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"), "my title", "/providers/Microsoft.Support/services/quota_service_guid")
{
    SupportPlanId = "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "Account",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"LowPriority\"}",
        }
        },
    },
};
ArmOperation<SubscriptionSupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SubscriptionSupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
    "severity": "moderate",
    "advancedDiagnosticConsent": "Yes",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "BatchAml",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"NewLimit\":200,\"Type\":\"LowPriority\"}"
        }
      ]
    }
  }
}

import com.azure.resourcemanager.support.models.Consent;
import com.azure.resourcemanager.support.models.ContactProfile;
import com.azure.resourcemanager.support.models.PreferredContactMethod;
import com.azure.resourcemanager.support.models.QuotaChangeRequest;
import com.azure.resourcemanager.support.models.QuotaTicketDetails;
import com.azure.resourcemanager.support.models.SeverityLevel;
import java.util.Arrays;

/**
 * Samples for SupportTickets Create.
 */
public final class Main {
    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/
     * CreateMachineLearningQuotaTicketForLowPriorityCores.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Low-priority cores for Machine Learning service.
     * 
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForLowPriorityCoresForMachineLearningService(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager.supportTickets().define("testticket").withDescription("my description").withProblemClassificationId(
            "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE).withAdvancedDiagnosticConsent(Consent.YES)
            .withContactDetails(new ContactProfile().withFirstName("abc").withLastName("xyz")
                .withPreferredContactMethod(PreferredContactMethod.EMAIL).withPrimaryEmailAddress("abc@contoso.com")
                .withPreferredTimeZone("Pacific Standard Time").withCountry("usa")
                .withPreferredSupportLanguage("en-US"))
            .withTitle("my title").withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withSupportPlanId(
                "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=")
            .withQuotaTicketDetails(new QuotaTicketDetails().withQuotaChangeRequestSubType("BatchAml")
                .withQuotaChangeRequestVersion("1.0").withQuotaChangeRequests(Arrays.asList(new QuotaChangeRequest()
                    .withRegion("EastUS").withPayload("{\"NewLimit\":200,\"Type\":\"LowPriority\"}"))))
            .create();
    }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

from typing import Any, IO, Union

from azure.identity import DefaultAzureCredential

from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_machine_learning_quota_ticket_for_low_priority_cores.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="132d901f-189d-4381-9214-fe68e27e05a1",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "advancedDiagnosticConsent": "Yes",
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "BatchAml",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [{"payload": '{"NewLimit":200,"Type":"LowPriority"}', "region": "EastUS"}],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateMachineLearningQuotaTicketForLowPriorityCores.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/106483d9f698ac3b6c0d481ab0c5fab14152e21f/specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateMachineLearningQuotaTicketForLowPriorityCores.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForLowPriorityCoresForMachineLearningService() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description:               to.Ptr("my description"),
			AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("BatchAml"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"NewLimit\":200,\"Type\":\"LowPriority\"}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID:     to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:      to.Ptr(armsupport.SeverityLevelModerate),
			SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
			Title:         to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		FileWorkspaceName: to.Ptr("testticket"),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Machine Learning service"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("Account"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"NewLimit\":200,\"Type\":\"LowPriority\"}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanDisplayName: to.Ptr("Premier"),
	// 		SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateMachineLearningQuotaTicketForLowPriorityCores.json
 */
async function createATicketToRequestQuotaIncreaseForLowPriorityCoresForMachineLearningService() {
  const subscriptionId =
    process.env["SUPPORT_SUBSCRIPTION_ID"] || "132d901f-189d-4381-9214-fe68e27e05a1";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    advancedDiagnosticConsent: "Yes",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "BatchAml",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [{ payload: '{"NewLimit":200,"Type":"LowPriority"}', region: "EastUS" }],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    supportPlanId:
      "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters,
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using Azure;
using Azure.ResourceManager;
using System;
using System.Threading.Tasks;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support.Models;
using Azure.ResourceManager.Support;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateMachineLearningQuotaTicketForLowPriorityCores.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "132d901f-189d-4381-9214-fe68e27e05a1";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SubscriptionSupportTicketResource
SubscriptionSupportTicketCollection collection = subscriptionResource.GetSubscriptionSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData("my description", "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid", SupportSeverityLevel.Moderate, AdvancedDiagnosticConsent.Yes, new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"), "my title", "/providers/Microsoft.Support/services/quota_service_guid")
{
    SupportPlanId = "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "BatchAml",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"NewLimit\":200,\"Type\":\"LowPriority\"}",
        }
        },
    },
};
ArmOperation<SubscriptionSupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SubscriptionSupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "severity": "moderate",
    "advancedDiagnosticConsent": "Yes",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Pools\"}"
        }
      ]
    }
  }
}

import com.azure.resourcemanager.support.models.Consent;
import com.azure.resourcemanager.support.models.ContactProfile;
import com.azure.resourcemanager.support.models.PreferredContactMethod;
import com.azure.resourcemanager.support.models.QuotaChangeRequest;
import com.azure.resourcemanager.support.models.QuotaTicketDetails;
import com.azure.resourcemanager.support.models.SeverityLevel;
import java.util.Arrays;

/**
 * Samples for SupportTickets Create.
 */
public final class Main {
    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/
     * CreateBatchQuotaTicketForSpecificBatchAccountForPools.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Pools for a Batch account.
     * 
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForPoolsForABatchAccount(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager.supportTickets().define("testticket").withDescription("my description").withProblemClassificationId(
            "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE).withAdvancedDiagnosticConsent(Consent.YES)
            .withContactDetails(new ContactProfile().withFirstName("abc").withLastName("xyz")
                .withPreferredContactMethod(PreferredContactMethod.EMAIL).withPrimaryEmailAddress("abc@contoso.com")
                .withPreferredTimeZone("Pacific Standard Time").withCountry("usa")
                .withPreferredSupportLanguage("en-US"))
            .withTitle("my title").withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withSupportPlanId(
                "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=")
            .withQuotaTicketDetails(
                new QuotaTicketDetails().withQuotaChangeRequestSubType("Account").withQuotaChangeRequestVersion("1.0")
                    .withQuotaChangeRequests(Arrays.asList(new QuotaChangeRequest().withRegion("EastUS")
                        .withPayload("{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Pools\"}"))))
            .create();
    }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

from typing import Any, IO, Union

from azure.identity import DefaultAzureCredential

from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_batch_quota_ticket_for_specific_batch_account_for_pools.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="132d901f-189d-4381-9214-fe68e27e05a1",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "advancedDiagnosticConsent": "Yes",
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "Account",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [
                        {"payload": '{"AccountName":"test","NewLimit":200,"Type":"Pools"}', "region": "EastUS"}
                    ],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForPools.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/106483d9f698ac3b6c0d481ab0c5fab14152e21f/specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForPools.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForPoolsForABatchAccount() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description:               to.Ptr("my description"),
			AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("Account"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Pools\"}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID:     to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:      to.Ptr(armsupport.SeverityLevelModerate),
			SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
			Title:         to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		FileWorkspaceName: to.Ptr("testticket"),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Batch"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("Account"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Pools\"}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanDisplayName: to.Ptr("Premier"),
	// 		SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForPools.json
 */
async function createATicketToRequestQuotaIncreaseForPoolsForABatchAccount() {
  const subscriptionId =
    process.env["SUPPORT_SUBSCRIPTION_ID"] || "132d901f-189d-4381-9214-fe68e27e05a1";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    advancedDiagnosticConsent: "Yes",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "Account",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [
        {
          payload: '{"AccountName":"test","NewLimit":200,"Type":"Pools"}',
          region: "EastUS",
        },
      ],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    supportPlanId:
      "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters,
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using Azure;
using Azure.ResourceManager;
using System;
using System.Threading.Tasks;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support.Models;
using Azure.ResourceManager.Support;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForPools.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "132d901f-189d-4381-9214-fe68e27e05a1";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SubscriptionSupportTicketResource
SubscriptionSupportTicketCollection collection = subscriptionResource.GetSubscriptionSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData("my description", "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid", SupportSeverityLevel.Moderate, AdvancedDiagnosticConsent.Yes, new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"), "my title", "/providers/Microsoft.Support/services/quota_service_guid")
{
    SupportPlanId = "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "Account",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"AccountName\":\"test\",\"NewLimit\":200,\"Type\":\"Pools\"}",
        }
        },
    },
};
ArmOperation<SubscriptionSupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SubscriptionSupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    "severity": "moderate",
    "advancedDiagnosticConsent": "Yes",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Servers",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"NewLimit\":200}"
        }
      ]
    }
  }
}

import com.azure.resourcemanager.support.models.Consent;
import com.azure.resourcemanager.support.models.ContactProfile;
import com.azure.resourcemanager.support.models.PreferredContactMethod;
import com.azure.resourcemanager.support.models.QuotaChangeRequest;
import com.azure.resourcemanager.support.models.QuotaTicketDetails;
import com.azure.resourcemanager.support.models.SeverityLevel;
import java.util.Arrays;

/**
 * Samples for SupportTickets Create.
 */
public final class Main {
    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/
     * CreateSqlDatawarehouseQuotaTicketForServers.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Servers for Azure Synapse Analytics.
     * 
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForServersForAzureSynapseAnalytics(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager.supportTickets().define("testticket").withDescription("my description").withProblemClassificationId(
            "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE).withAdvancedDiagnosticConsent(Consent.YES)
            .withContactDetails(new ContactProfile().withFirstName("abc").withLastName("xyz")
                .withPreferredContactMethod(PreferredContactMethod.EMAIL).withPrimaryEmailAddress("abc@contoso.com")
                .withPreferredTimeZone("Pacific Standard Time").withCountry("usa")
                .withPreferredSupportLanguage("en-US"))
            .withTitle("my title").withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withSupportPlanId(
                "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=")
            .withQuotaTicketDetails(new QuotaTicketDetails().withQuotaChangeRequestSubType("Servers")
                .withQuotaChangeRequestVersion("1.0").withQuotaChangeRequests(
                    Arrays.asList(new QuotaChangeRequest().withRegion("EastUS").withPayload("{\"NewLimit\":200}"))))
            .create();
    }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

from typing import Any, IO, Union

from azure.identity import DefaultAzureCredential

from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_sql_datawarehouse_quota_ticket_for_servers.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="132d901f-189d-4381-9214-fe68e27e05a1",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "advancedDiagnosticConsent": "Yes",
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "Servers",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [{"payload": '{"NewLimit":200}', "region": "EastUS"}],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSqlDatawarehouseQuotaTicketForServers.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/106483d9f698ac3b6c0d481ab0c5fab14152e21f/specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSqlDatawarehouseQuotaTicketForServers.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForServersForAzureSynapseAnalytics() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description:               to.Ptr("my description"),
			AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("Servers"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"NewLimit\":200}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID:     to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:      to.Ptr(armsupport.SeverityLevelModerate),
			SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
			Title:         to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		FileWorkspaceName: to.Ptr("testticket"),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("SQL Data Warehouse"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("Servers"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"NewLimit\":200}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanDisplayName: to.Ptr("Premier"),
	// 		SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSqlDatawarehouseQuotaTicketForServers.json
 */
async function createATicketToRequestQuotaIncreaseForServersForAzureSynapseAnalytics() {
  const subscriptionId =
    process.env["SUPPORT_SUBSCRIPTION_ID"] || "132d901f-189d-4381-9214-fe68e27e05a1";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    advancedDiagnosticConsent: "Yes",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "Servers",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [{ payload: '{"NewLimit":200}', region: "EastUS" }],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    supportPlanId:
      "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters,
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using Azure;
using Azure.ResourceManager;
using System;
using System.Threading.Tasks;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support.Models;
using Azure.ResourceManager.Support;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSqlDatawarehouseQuotaTicketForServers.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "132d901f-189d-4381-9214-fe68e27e05a1";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SubscriptionSupportTicketResource
SubscriptionSupportTicketCollection collection = subscriptionResource.GetSubscriptionSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData("my description", "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_datawarehouse_problemClassification_guid", SupportSeverityLevel.Moderate, AdvancedDiagnosticConsent.Yes, new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"), "my title", "/providers/Microsoft.Support/services/quota_service_guid")
{
    SupportPlanId = "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "Servers",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"NewLimit\":200}",
        }
        },
    },
};
ArmOperation<SubscriptionSupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SubscriptionSupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
    "severity": "moderate",
    "advancedDiagnosticConsent": "Yes",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Servers",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"NewLimit\":200}"
        }
      ]
    }
  }
}

import com.azure.resourcemanager.support.models.Consent;
import com.azure.resourcemanager.support.models.ContactProfile;
import com.azure.resourcemanager.support.models.PreferredContactMethod;
import com.azure.resourcemanager.support.models.QuotaChangeRequest;
import com.azure.resourcemanager.support.models.QuotaTicketDetails;
import com.azure.resourcemanager.support.models.SeverityLevel;
import java.util.Arrays;

/**
 * Samples for SupportTickets Create.
 */
public final class Main {
    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/
     * CreateSqlDatabaseQuotaTicketForServers.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for Servers for SQL Database.
     * 
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForServersForSQLDatabase(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager.supportTickets().define("testticket").withDescription("my description").withProblemClassificationId(
            "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE).withAdvancedDiagnosticConsent(Consent.YES)
            .withContactDetails(new ContactProfile().withFirstName("abc").withLastName("xyz")
                .withPreferredContactMethod(PreferredContactMethod.EMAIL).withPrimaryEmailAddress("abc@contoso.com")
                .withPreferredTimeZone("Pacific Standard Time").withCountry("usa")
                .withPreferredSupportLanguage("en-US"))
            .withTitle("my title").withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withSupportPlanId(
                "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=")
            .withQuotaTicketDetails(new QuotaTicketDetails().withQuotaChangeRequestSubType("Servers")
                .withQuotaChangeRequestVersion("1.0").withQuotaChangeRequests(
                    Arrays.asList(new QuotaChangeRequest().withRegion("EastUS").withPayload("{\"NewLimit\":200}"))))
            .create();
    }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

from typing import Any, IO, Union

from azure.identity import DefaultAzureCredential

from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_sql_database_quota_ticket_for_servers.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="132d901f-189d-4381-9214-fe68e27e05a1",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "advancedDiagnosticConsent": "Yes",
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "Servers",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [{"payload": '{"NewLimit":200}', "region": "EastUS"}],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSqlDatabaseQuotaTicketForServers.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/106483d9f698ac3b6c0d481ab0c5fab14152e21f/specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSqlDatabaseQuotaTicketForServers.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForServersForSqlDatabase() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description:               to.Ptr("my description"),
			AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("Servers"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"NewLimit\":200}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID:     to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:      to.Ptr(armsupport.SeverityLevelModerate),
			SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
			Title:         to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		FileWorkspaceName: to.Ptr("testticket"),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("SQL database"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("Servers"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"NewLimit\":200}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanDisplayName: to.Ptr("Premier"),
	// 		SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSqlDatabaseQuotaTicketForServers.json
 */
async function createATicketToRequestQuotaIncreaseForServersForSqlDatabase() {
  const subscriptionId =
    process.env["SUPPORT_SUBSCRIPTION_ID"] || "132d901f-189d-4381-9214-fe68e27e05a1";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    advancedDiagnosticConsent: "Yes",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "Servers",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [{ payload: '{"NewLimit":200}', region: "EastUS" }],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    supportPlanId:
      "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters,
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using Azure;
using Azure.ResourceManager;
using System;
using System.Threading.Tasks;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support.Models;
using Azure.ResourceManager.Support;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateSqlDatabaseQuotaTicketForServers.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "132d901f-189d-4381-9214-fe68e27e05a1";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SubscriptionSupportTicketResource
SubscriptionSupportTicketCollection collection = subscriptionResource.GetSubscriptionSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData("my description", "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/sql_database_problemClassification_guid", SupportSeverityLevel.Moderate, AdvancedDiagnosticConsent.Yes, new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"), "my title", "/providers/Microsoft.Support/services/quota_service_guid")
{
    SupportPlanId = "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "Servers",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"NewLimit\":200}",
        }
        },
    },
};
ArmOperation<SubscriptionSupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SubscriptionSupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "Increase the maximum throughput per container limit to 10000 for account foo bar",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid",
    "severity": "moderate",
    "advancedDiagnosticConsent": "Yes",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    }
  }
}

import com.azure.resourcemanager.support.models.Consent;
import com.azure.resourcemanager.support.models.ContactProfile;
import com.azure.resourcemanager.support.models.PreferredContactMethod;
import com.azure.resourcemanager.support.models.SeverityLevel;

/**
 * Samples for SupportTickets Create.
 */
public final class Main {
    /*
     * x-ms-original-file:
     * specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateGenericQuotaTicket.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for services that do not require additional details in the
     * quotaTicketDetails object.
     * 
     * @param manager Entry point to SupportManager.
     */
    public static void
        createATicketToRequestQuotaIncreaseForServicesThatDoNotRequireAdditionalDetailsInTheQuotaTicketDetailsObject(
            com.azure.resourcemanager.support.SupportManager manager) {
        manager.supportTickets().define("testticket")
            .withDescription("Increase the maximum throughput per container limit to 10000 for account foo bar")
            .withProblemClassificationId(
                "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE).withAdvancedDiagnosticConsent(Consent.YES)
            .withContactDetails(new ContactProfile().withFirstName("abc").withLastName("xyz")
                .withPreferredContactMethod(PreferredContactMethod.EMAIL).withPrimaryEmailAddress("abc@contoso.com")
                .withPreferredTimeZone("Pacific Standard Time").withCountry("usa")
                .withPreferredSupportLanguage("en-US"))
            .withTitle("my title").withServiceId("/providers/Microsoft.Support/services/quota_service_guid").create();
    }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

from typing import Any, IO, Union

from azure.identity import DefaultAzureCredential

from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_generic_quota_ticket.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="132d901f-189d-4381-9214-fe68e27e05a1",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "advancedDiagnosticConsent": "Yes",
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "Increase the maximum throughput per container limit to 10000 for account foo bar",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid",
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateGenericQuotaTicket.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/106483d9f698ac3b6c0d481ab0c5fab14152e21f/specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateGenericQuotaTicket.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForServicesThatDoNotRequireAdditionalDetailsInTheQuotaTicketDetailsObject() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description:               to.Ptr("Increase the maximum throughput per container limit to 10000 for account foo bar"),
			AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid"),
			ServiceID:               to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:                to.Ptr(armsupport.SeverityLevelModerate),
			Title:                   to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("Increase the maximum throughput per container limit to 10000 for account foo bar"),
	// 		AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Cosmos DB"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid"),
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanDisplayName: to.Ptr("Premier"),
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateGenericQuotaTicket.json
 */
async function createATicketToRequestQuotaIncreaseForServicesThatDoNotRequireAdditionalDetailsInTheQuotaTicketDetailsObject() {
  const subscriptionId =
    process.env["SUPPORT_SUBSCRIPTION_ID"] || "132d901f-189d-4381-9214-fe68e27e05a1";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "Increase the maximum throughput per container limit to 10000 for account foo bar",
    advancedDiagnosticConsent: "Yes",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid",
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters,
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using Azure;
using Azure.ResourceManager;
using System;
using System.Threading.Tasks;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support.Models;
using Azure.ResourceManager.Support;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateGenericQuotaTicket.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "132d901f-189d-4381-9214-fe68e27e05a1";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SubscriptionSupportTicketResource
SubscriptionSupportTicketCollection collection = subscriptionResource.GetSubscriptionSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData("Increase the maximum throughput per container limit to 10000 for account foo bar", "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/cosmosdb_problemClassification_guid", SupportSeverityLevel.Moderate, AdvancedDiagnosticConsent.Yes, new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"), "my title", "/providers/Microsoft.Support/services/quota_service_guid");
ArmOperation<SubscriptionSupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SubscriptionSupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    "severity": "moderate",
    "advancedDiagnosticConsent": "Yes",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "Account",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"AccountName\":\"test\",\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"
        }
      ]
    }
  }
}

import com.azure.resourcemanager.support.models.Consent;
import com.azure.resourcemanager.support.models.ContactProfile;
import com.azure.resourcemanager.support.models.PreferredContactMethod;
import com.azure.resourcemanager.support.models.QuotaChangeRequest;
import com.azure.resourcemanager.support.models.QuotaTicketDetails;
import com.azure.resourcemanager.support.models.SeverityLevel;
import java.util.Arrays;

/**
 * Samples for SupportTickets Create.
 */
public final class Main {
    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/
     * CreateBatchQuotaTicketForSpecificBatchAccountForDedicatedCores.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for specific VM family cores for a Batch account.
     * 
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForSpecificVMFamilyCoresForABatchAccount(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager.supportTickets().define("testticket").withDescription("my description").withProblemClassificationId(
            "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE).withAdvancedDiagnosticConsent(Consent.YES)
            .withContactDetails(new ContactProfile().withFirstName("abc").withLastName("xyz")
                .withPreferredContactMethod(PreferredContactMethod.EMAIL).withPrimaryEmailAddress("abc@contoso.com")
                .withPreferredTimeZone("Pacific Standard Time").withCountry("usa")
                .withPreferredSupportLanguage("en-US"))
            .withTitle("my title").withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withSupportPlanId(
                "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=")
            .withQuotaTicketDetails(new QuotaTicketDetails().withQuotaChangeRequestSubType("Account")
                .withQuotaChangeRequestVersion("1.0")
                .withQuotaChangeRequests(Arrays.asList(new QuotaChangeRequest().withRegion("EastUS").withPayload(
                    "{\"AccountName\":\"test\",\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"))))
            .create();
    }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

from typing import Any, IO, Union

from azure.identity import DefaultAzureCredential

from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_batch_quota_ticket_for_specific_batch_account_for_dedicated_cores.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="132d901f-189d-4381-9214-fe68e27e05a1",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "advancedDiagnosticConsent": "Yes",
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "Account",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [
                        {
                            "payload": '{"AccountName":"test","VMFamily":"standardA0_A7Family","NewLimit":200,"Type":"Dedicated"}',
                            "region": "EastUS",
                        }
                    ],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForDedicatedCores.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/106483d9f698ac3b6c0d481ab0c5fab14152e21f/specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForDedicatedCores.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForSpecificVmFamilyCoresForABatchAccount() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description:               to.Ptr("my description"),
			AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("Account"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"AccountName\":\"test\",\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID:     to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:      to.Ptr(armsupport.SeverityLevelModerate),
			SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
			Title:         to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		FileWorkspaceName: to.Ptr("testticket"),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Batch"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("Account"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"AccountName\":\"test\",\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanDisplayName: to.Ptr("Premier"),
	// 		SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForDedicatedCores.json
 */
async function createATicketToRequestQuotaIncreaseForSpecificVMFamilyCoresForABatchAccount() {
  const subscriptionId =
    process.env["SUPPORT_SUBSCRIPTION_ID"] || "132d901f-189d-4381-9214-fe68e27e05a1";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    advancedDiagnosticConsent: "Yes",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "Account",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [
        {
          payload:
            '{"AccountName":"test","VMFamily":"standardA0_A7Family","NewLimit":200,"Type":"Dedicated"}',
          region: "EastUS",
        },
      ],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    supportPlanId:
      "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters,
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using Azure;
using Azure.ResourceManager;
using System;
using System.Threading.Tasks;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support.Models;
using Azure.ResourceManager.Support;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateBatchQuotaTicketForSpecificBatchAccountForDedicatedCores.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "132d901f-189d-4381-9214-fe68e27e05a1";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SubscriptionSupportTicketResource
SubscriptionSupportTicketCollection collection = subscriptionResource.GetSubscriptionSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData("my description", "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/batch_problemClassification_guid", SupportSeverityLevel.Moderate, AdvancedDiagnosticConsent.Yes, new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"), "my title", "/providers/Microsoft.Support/services/quota_service_guid")
{
    SupportPlanId = "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "Account",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"AccountName\":\"test\",\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}",
        }
        },
    },
};
ArmOperation<SubscriptionSupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SubscriptionSupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

PUT https://management.azure.com/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket?api-version=2024-04-01

{
  "properties": {
    "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
    "title": "my title",
    "description": "my description",
    "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
    "severity": "moderate",
    "advancedDiagnosticConsent": "Yes",
    "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    "contactDetails": {
      "firstName": "abc",
      "lastName": "xyz",
      "primaryEmailAddress": "abc@contoso.com",
      "preferredContactMethod": "email",
      "preferredTimeZone": "Pacific Standard Time",
      "preferredSupportLanguage": "en-US",
      "country": "usa"
    },
    "quotaTicketDetails": {
      "quotaChangeRequestVersion": "1.0",
      "quotaChangeRequestSubType": "BatchAml",
      "quotaChangeRequests": [
        {
          "region": "EastUS",
          "payload": "{\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"
        }
      ]
    }
  }
}

import com.azure.resourcemanager.support.models.Consent;
import com.azure.resourcemanager.support.models.ContactProfile;
import com.azure.resourcemanager.support.models.PreferredContactMethod;
import com.azure.resourcemanager.support.models.QuotaChangeRequest;
import com.azure.resourcemanager.support.models.QuotaTicketDetails;
import com.azure.resourcemanager.support.models.SeverityLevel;
import java.util.Arrays;

/**
 * Samples for SupportTickets Create.
 */
public final class Main {
    /*
     * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/
     * CreateMachineLearningQuotaTicketForDedicatedCores.json
     */
    /**
     * Sample code: Create a ticket to request Quota increase for specific VM family cores for Machine Learning service.
     * 
     * @param manager Entry point to SupportManager.
     */
    public static void createATicketToRequestQuotaIncreaseForSpecificVMFamilyCoresForMachineLearningService(
        com.azure.resourcemanager.support.SupportManager manager) {
        manager.supportTickets().define("testticket").withDescription("my description").withProblemClassificationId(
            "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid")
            .withSeverity(SeverityLevel.MODERATE).withAdvancedDiagnosticConsent(Consent.YES)
            .withContactDetails(new ContactProfile().withFirstName("abc").withLastName("xyz")
                .withPreferredContactMethod(PreferredContactMethod.EMAIL).withPrimaryEmailAddress("abc@contoso.com")
                .withPreferredTimeZone("Pacific Standard Time").withCountry("usa")
                .withPreferredSupportLanguage("en-US"))
            .withTitle("my title").withServiceId("/providers/Microsoft.Support/services/quota_service_guid")
            .withSupportPlanId(
                "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=")
            .withQuotaTicketDetails(new QuotaTicketDetails().withQuotaChangeRequestSubType("BatchAml")
                .withQuotaChangeRequestVersion("1.0")
                .withQuotaChangeRequests(Arrays.asList(new QuotaChangeRequest().withRegion("EastUS")
                    .withPayload("{\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"))))
            .create();
    }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

from typing import Any, IO, Union

from azure.identity import DefaultAzureCredential

from azure.mgmt.support import MicrosoftSupport

"""
# PREREQUISITES
    pip install azure-identity
    pip install azure-mgmt-support
# USAGE
    python create_machine_learning_quota_ticket_for_dedicated_cores.py

    Before run the sample, please set the values of the client ID, tenant ID and client secret
    of the AAD application as environment variables: AZURE_CLIENT_ID, AZURE_TENANT_ID,
    AZURE_CLIENT_SECRET. For more info about how to get the value, please see:
    https://docs.microsoft.com/azure/active-directory/develop/howto-create-service-principal-portal
"""


def main():
    client = MicrosoftSupport(
        credential=DefaultAzureCredential(),
        subscription_id="132d901f-189d-4381-9214-fe68e27e05a1",
    )

    response = client.support_tickets.begin_create(
        support_ticket_name="testticket",
        create_support_ticket_parameters={
            "properties": {
                "advancedDiagnosticConsent": "Yes",
                "contactDetails": {
                    "country": "usa",
                    "firstName": "abc",
                    "lastName": "xyz",
                    "preferredContactMethod": "email",
                    "preferredSupportLanguage": "en-US",
                    "preferredTimeZone": "Pacific Standard Time",
                    "primaryEmailAddress": "abc@contoso.com",
                },
                "description": "my description",
                "problemClassificationId": "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
                "quotaTicketDetails": {
                    "quotaChangeRequestSubType": "BatchAml",
                    "quotaChangeRequestVersion": "1.0",
                    "quotaChangeRequests": [
                        {
                            "payload": '{"VMFamily":"standardA0_A7Family","NewLimit":200,"Type":"Dedicated"}',
                            "region": "EastUS",
                        }
                    ],
                },
                "serviceId": "/providers/Microsoft.Support/services/quota_service_guid",
                "severity": "moderate",
                "supportPlanId": "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
                "title": "my title",
            }
        },
    ).result()
    print(response)


# x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateMachineLearningQuotaTicketForDedicatedCores.json
if __name__ == "__main__":
    main()

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

package armsupport_test

import (
	"context"
	"log"

	"github.com/Azure/azure-sdk-for-go/sdk/azcore/to"
	"github.com/Azure/azure-sdk-for-go/sdk/azidentity"
	"github.com/Azure/azure-sdk-for-go/sdk/resourcemanager/support/armsupport"
)

// Generated from example definition: https://github.com/Azure/azure-rest-api-specs/blob/106483d9f698ac3b6c0d481ab0c5fab14152e21f/specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateMachineLearningQuotaTicketForDedicatedCores.json
func ExampleTicketsClient_BeginCreate_createATicketToRequestQuotaIncreaseForSpecificVmFamilyCoresForMachineLearningService() {
	cred, err := azidentity.NewDefaultAzureCredential(nil)
	if err != nil {
		log.Fatalf("failed to obtain a credential: %v", err)
	}
	ctx := context.Background()
	clientFactory, err := armsupport.NewClientFactory("<subscription-id>", cred, nil)
	if err != nil {
		log.Fatalf("failed to create client: %v", err)
	}
	poller, err := clientFactory.NewTicketsClient().BeginCreate(ctx, "testticket", armsupport.TicketDetails{
		Properties: &armsupport.TicketDetailsProperties{
			Description:               to.Ptr("my description"),
			AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
			ContactDetails: &armsupport.ContactProfile{
				Country:                  to.Ptr("usa"),
				FirstName:                to.Ptr("abc"),
				LastName:                 to.Ptr("xyz"),
				PreferredContactMethod:   to.Ptr(armsupport.PreferredContactMethodEmail),
				PreferredSupportLanguage: to.Ptr("en-US"),
				PreferredTimeZone:        to.Ptr("Pacific Standard Time"),
				PrimaryEmailAddress:      to.Ptr("abc@contoso.com"),
			},
			ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid"),
			QuotaTicketDetails: &armsupport.QuotaTicketDetails{
				QuotaChangeRequestSubType: to.Ptr("BatchAml"),
				QuotaChangeRequestVersion: to.Ptr("1.0"),
				QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
					{
						Payload: to.Ptr("{\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"),
						Region:  to.Ptr("EastUS"),
					}},
			},
			ServiceID:     to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
			Severity:      to.Ptr(armsupport.SeverityLevelModerate),
			SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
			Title:         to.Ptr("my title"),
		},
	}, nil)
	if err != nil {
		log.Fatalf("failed to finish the request: %v", err)
	}
	res, err := poller.PollUntilDone(ctx, nil)
	if err != nil {
		log.Fatalf("failed to pull the result: %v", err)
	}
	// You could use response here. We use blank identifier for just demo purposes.
	_ = res
	// If the HTTP response code is 200 as defined in example definition, your response structure would look as follows. Please pay attention that all the values in the output are fake values for just demo purposes.
	// res.TicketDetails = armsupport.TicketDetails{
	// 	Name: to.Ptr("testticket"),
	// 	Type: to.Ptr("Microsoft.Support/supportTickets"),
	// 	ID: to.Ptr("/subscriptions/132d901f-189d-4381-9214-fe68e27e05a1/providers/Microsoft.Support/supportTickets/testticket"),
	// 	Properties: &armsupport.TicketDetailsProperties{
	// 		Description: to.Ptr("my description"),
	// 		AdvancedDiagnosticConsent: to.Ptr(armsupport.ConsentYes),
	// 		ContactDetails: &armsupport.ContactProfile{
	// 			Country: to.Ptr("usa"),
	// 			FirstName: to.Ptr("abc"),
	// 			LastName: to.Ptr("xyz"),
	// 			PreferredContactMethod: to.Ptr(armsupport.PreferredContactMethodEmail),
	// 			PreferredSupportLanguage: to.Ptr("en-US"),
	// 			PreferredTimeZone: to.Ptr("Pacific Standard Time"),
	// 			PrimaryEmailAddress: to.Ptr("abc@contoso.com"),
	// 		},
	// 		CreatedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		FileWorkspaceName: to.Ptr("testticket"),
	// 		ModifiedDate: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:23.000Z"); return t}()),
	// 		ProblemClassificationDisplayName: to.Ptr("Machine Learning service"),
	// 		ProblemClassificationID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid"),
	// 		QuotaTicketDetails: &armsupport.QuotaTicketDetails{
	// 			QuotaChangeRequestSubType: to.Ptr("Account"),
	// 			QuotaChangeRequestVersion: to.Ptr("1.0"),
	// 			QuotaChangeRequests: []*armsupport.QuotaChangeRequest{
	// 				{
	// 					Payload: to.Ptr("{\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}"),
	// 					Region: to.Ptr("EastUS"),
	// 			}},
	// 		},
	// 		Require24X7Response: to.Ptr(false),
	// 		ServiceDisplayName: to.Ptr("Service and subscription limits (quotas)"),
	// 		ServiceID: to.Ptr("/providers/Microsoft.Support/services/quota_service_guid"),
	// 		ServiceLevelAgreement: &armsupport.ServiceLevelAgreement{
	// 			ExpirationTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-21T17:36:18.000Z"); return t}()),
	// 			SLAMinutes: to.Ptr[int32](240),
	// 			StartTime: to.Ptr(func() time.Time { t, _ := time.Parse(time.RFC3339Nano, "2020-03-20T21:36:18.000Z"); return t}()),
	// 		},
	// 		Severity: to.Ptr(armsupport.SeverityLevelModerate),
	// 		Status: to.Ptr("Open"),
	// 		SupportEngineer: &armsupport.Engineer{
	// 		},
	// 		SupportPlanDisplayName: to.Ptr("Premier"),
	// 		SupportPlanID: to.Ptr("U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw="),
	// 		SupportPlanType: to.Ptr("Premier"),
	// 		SupportTicketID: to.Ptr("119120321001170"),
	// 		Title: to.Ptr("my title"),
	// 	},
	// }
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

const { MicrosoftSupport } = require("@azure/arm-support");
const { DefaultAzureCredential } = require("@azure/identity");

/**
 * This sample demonstrates how to Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 *
 * @summary Creates a new support ticket for Subscription and Service limits (Quota), Technical, Billing, and Subscription Management issues for the specified subscription. Learn the [prerequisites](https://aka.ms/supportAPI) required to create a support ticket.<br/><br/>Always call the Services and ProblemClassifications API to get the most recent set of services and problem categories required for support ticket creation.<br/><br/>Adding attachments is not currently supported via the API. To add a file to an existing support ticket, visit the [Manage support ticket](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/managesupportrequest) page in the Azure portal, select the support ticket, and use the file upload control to add a new file.<br/><br/>Providing consent to share diagnostic information with Azure support is currently not supported via the API. The Azure support engineer working on your ticket will reach out to you for consent if your issue requires gathering diagnostic information from your Azure resources.<br/><br/>**Creating a support ticket for on-behalf-of**: Include _x-ms-authorization-auxiliary_ header to provide an auxiliary token as per [documentation](https://docs.microsoft.com/azure/azure-resource-manager/management/authenticate-multi-tenant). The primary token will be from the tenant for whom a support ticket is being raised against the subscription, i.e. Cloud solution provider (CSP) customer tenant. The auxiliary token will be from the Cloud solution provider (CSP) partner tenant.
 * x-ms-original-file: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateMachineLearningQuotaTicketForDedicatedCores.json
 */
async function createATicketToRequestQuotaIncreaseForSpecificVMFamilyCoresForMachineLearningService() {
  const subscriptionId =
    process.env["SUPPORT_SUBSCRIPTION_ID"] || "132d901f-189d-4381-9214-fe68e27e05a1";
  const supportTicketName = "testticket";
  const createSupportTicketParameters = {
    description: "my description",
    advancedDiagnosticConsent: "Yes",
    contactDetails: {
      country: "usa",
      firstName: "abc",
      lastName: "xyz",
      preferredContactMethod: "email",
      preferredSupportLanguage: "en-US",
      preferredTimeZone: "Pacific Standard Time",
      primaryEmailAddress: "abc@contoso.com",
    },
    problemClassificationId:
      "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid",
    quotaTicketDetails: {
      quotaChangeRequestSubType: "BatchAml",
      quotaChangeRequestVersion: "1.0",
      quotaChangeRequests: [
        {
          payload: '{"VMFamily":"standardA0_A7Family","NewLimit":200,"Type":"Dedicated"}',
          region: "EastUS",
        },
      ],
    },
    serviceId: "/providers/Microsoft.Support/services/quota_service_guid",
    severity: "moderate",
    supportPlanId:
      "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    title: "my title",
  };
  const credential = new DefaultAzureCredential();
  const client = new MicrosoftSupport(credential, subscriptionId);
  const result = await client.supportTickets.beginCreateAndWait(
    supportTicketName,
    createSupportTicketParameters,
  );
  console.log(result);
}

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue

using Azure;
using Azure.ResourceManager;
using System;
using System.Threading.Tasks;
using Azure.Core;
using Azure.Identity;
using Azure.ResourceManager.Resources;
using Azure.ResourceManager.Support.Models;
using Azure.ResourceManager.Support;

// Generated from example definition: specification/support/resource-manager/Microsoft.Support/stable/2024-04-01/examples/CreateMachineLearningQuotaTicketForDedicatedCores.json
// this example is just showing the usage of "SupportTickets_Create" operation, for the dependent resources, they will have to be created separately.

// get your azure access token, for more details of how Azure SDK get your access token, please refer to https://learn.microsoft.com/en-us/dotnet/azure/sdk/authentication?tabs=command-line
TokenCredential cred = new DefaultAzureCredential();
// authenticate your client
ArmClient client = new ArmClient(cred);

// this example assumes you already have this SubscriptionResource created on azure
// for more information of creating SubscriptionResource, please refer to the document of SubscriptionResource
string subscriptionId = "132d901f-189d-4381-9214-fe68e27e05a1";
ResourceIdentifier subscriptionResourceId = SubscriptionResource.CreateResourceIdentifier(subscriptionId);
SubscriptionResource subscriptionResource = client.GetSubscriptionResource(subscriptionResourceId);

// get the collection of this SubscriptionSupportTicketResource
SubscriptionSupportTicketCollection collection = subscriptionResource.GetSubscriptionSupportTickets();

// invoke the operation
string supportTicketName = "testticket";
SupportTicketData data = new SupportTicketData("my description", "/providers/Microsoft.Support/services/quota_service_guid/problemClassifications/machine_learning_service_problemClassification_guid", SupportSeverityLevel.Moderate, AdvancedDiagnosticConsent.Yes, new SupportContactProfile("abc", "xyz", PreferredContactMethod.Email, "abc@contoso.com", "Pacific Standard Time", "usa", "en-US"), "my title", "/providers/Microsoft.Support/services/quota_service_guid")
{
    SupportPlanId = "U291cmNlOlNDTSxDbGFyaWZ5SW5zdGFsbGF0aW9uU2l0ZUlkOjcsTGluZUl0ZW1JZDo5ODY1NzIyOSxDb250cmFjdElkOjk4NjU5MTk0LFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05NDkzLWI2NWRhY2U5OTgxMyw=",
    QuotaTicketDetails = new QuotaTicketDetails()
    {
        QuotaChangeRequestSubType = "BatchAml",
        QuotaChangeRequestVersion = "1.0",
        QuotaChangeRequests =
        {
        new SupportQuotaChangeContent()
        {
        Region = "EastUS",
        Payload = "{\"VMFamily\":\"standardA0_A7Family\",\"NewLimit\":200,\"Type\":\"Dedicated\"}",
        }
        },
    },
};
ArmOperation<SubscriptionSupportTicketResource> lro = await collection.CreateOrUpdateAsync(WaitUntil.Completed, supportTicketName, data);
SubscriptionSupportTicketResource result = lro.Value;

// the variable result is a resource, you could call other operations on this instance as well
// but just for demo, we get its data from this resource instance
SupportTicketData resourceData = result.Data;
// for demo we just print out the id
Console.WriteLine($"Succeeded on id: {resourceData.Id}");

To use the Azure SDK library in your project, see this documentation. To provide feedback on this code sample, open a GitHub issue