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Known issue - Power BI Copilot can excessively retry in rare error scenarios

There's a rare error scenario in the Power BI Copilot where Copilot infinitely retries an operation and might exhaust your associated capacity. In the worst-case scenario, your capacity becomes exhausted by a long-running, failing, Copilot interaction.

Status: Fixed: December 24, 2024

Product Experience: Power BI

Symptoms

You see that the Power BI Copilot operation takes longer than five minutes or you see repeating requests to /explore/aiclient/chatCompletions in the network tab.

Solutions and workarounds

If you experience excessively long Copilot operations, cancel the request or exit the Copilot experience to stop the retries from consuming capacity units (CUs).

Next steps