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Public 360

  • Reference

Public 360 is a market leading ECM system in the Nordics. The Public 360 connector enables users to create flows that archive cases, documents and files into Public 360. The Public 360 connector will enable users to archive more and easier! That includes archiving social media posts, Outlook items or OneDrive documents.

This connector is available in the following products and regions:

Service Class Regions
Logic Apps Standard All Logic Apps regions except the following:
     -   Azure Government regions
     -   Azure China regions
     -   US Department of Defense (DoD)
Power Automate Premium All Power Automate regions except the following:
     -   US Government (GCC)
     -   US Government (GCC High)
     -   China Cloud operated by 21Vianet
     -   US Department of Defense (DoD)
Power Apps Premium All Power Apps regions except the following:
     -   US Government (GCC)
     -   US Government (GCC High)
     -   China Cloud operated by 21Vianet
     -   US Department of Defense (DoD)
Contact
Name 360 support
URL https://tieto.service-now.com/
Email 360ServiceSupport@tieto.com
Connector Metadata
Publisher TietoEVRY
Website https://www.tietoevry.com/
Privacy policy https://www.tietoevry.com/siteassets/files/privacy-notice/privacy-notice-public-360-power-automate-connetor.pdf
Categories Content and Files;Productivity

General Prerequisites

You will need the following to proceed:

  • A registered user in Microsoft Entra ID
  • Installed Simple Integration Framework (SIF) with authorized user in Public 360

Connection Prerequisite

Only a valid account is required in Azure Directory, as OAuth2 is used to authenticate the user against the Microsoft Entra ID with Username and Password.

Known issues and limitations

  • At this time, we are only providing the services to create case, document and file with standard and limited parameters. We expect to add more services and parameters in the near future.

  • Please contact 360 administrator incase of -

    • recno details.
    • Integrating Public 360 connector with Facebook.

  • Recno - It is a unique identifier in 360 of the services.

Creating a connection

The connector supports the following authentication types:
Default Parameters for creating connection. All regions Not shareable

Default

Applicable: All regions

Parameters for creating connection.

This is not shareable connection. If the power app is shared with another user, another user will be prompted to create new connection explicitly.

Throttling Limits

Name Calls Renewal Period
API calls per connection 100 60 seconds

Actions

Create Case

This operation is used to create a case in Public 360.
Create Document

This operation is used to create a document in Public 360.
Create File

This operation is used to create a file in Public 360.

Create Case

Operation ID:
CreateCase

This operation is used to create a case in Public 360.

Parameters

Name Key Required Type Description
Host URL
 hosturl True string

Host URL to point to the public 360 solution.
Title
 Title True string

Title for the case.
Case Type
 CaseType string

Code or recno value, for instance “Case” or “recno:2”. Refers to the Case type code table. Default value is recno:2.
Responsible Person Recno
 ResponsiblePersonRecno integer

Refers to a valid contact recno.
Responsible Enterprise Recno
 ResponsibleEnterpriseRecno integer

Looks up enterprise based on recno. Must be recno of a valid enterprise.
Default Value Set
 DefaultValueSet string

Set of defined values for Case entities which are used to create case with those values as default if not passed
Progress Plan Id
 ProgressPlanId integer

Progress Plan Id to connect a case to a progress plan. The Progress Plan Id can be a recno, workunit id or description.

Returns

Name Path Type Description
Recno
 Recno integer

Recno
CaseNumber
 CaseNumber string

CaseNumber
Successful
 Successful boolean

Successful
ErrorMessage
 ErrorMessage string

ErrorMessage
ErrorDetails
 ErrorDetails string

ErrorDetails

Create Document

Operation ID:
CreateDocument

This operation is used to create a document in Public 360.

Parameters

Name Key Required Type Description
Host URL
 hosturl True string

Host URL to point to the public 360 solution.
Case Number
 CaseNumber True string

Case Number of the case this document belongs to.
Title
 Title True string

Title for the document.
Category
 Category True string

Category for the document.
Status
 Status True string

Status for the document.
Archive
 Archive string

The Document archive for this document
Default Value Set
 DefaultValueSet string

Set of defined values for Document entities which are used to create document with those values as default if not passed
Notes
 Notes string

Notes for the document.
Role
 Role string

The contact’s role for the specific document. Can be code or recno.
Reference Number
 ReferenceNumber string

Reference Number is the Personal Id Number for a private person and Enterprise Number for an enterprise.

Returns

Name Path Type Description
Recno
 Recno integer

Recno
DocumentNumber
 DocumentNumber string

DocumentNumber
Successful
 Successful boolean

Successful
ErrorMessage
 ErrorMessage string

ErrorMessage
ErrorDetails
 ErrorDetails string

ErrorDetails

Create File

Operation ID:
CreateFile

This operation is used to create a file in Public 360.

Parameters

Name Key Required Type Description
Host URL
 hosturl True string

Host URL to point to the public 360 solution.
Title
 Title True string

Title for the file.
Document Number
 DocumentNumber True string

Document Number of the document this file belongs to.
Format
 Format True string

File type to be passed during the creation of file (e.g. "txt" , "htm").
Data
 Base64Data True string

File contents that can be sent. Must be "Base64" encoded.

Returns

Name Path Type Description
Recno
 Recno integer

Recno
Successful
 Successful boolean

Successful
ErrorMessage
 ErrorMessage string

ErrorMessage
ErrorDetails
 ErrorDetails string

ErrorDetails