How does Microsoft support mobility?
Microsoft uses the strengths of our partners to redefine how we transport people, goods, and services. We empower every player in the ecosystem to develop digital and physical products and services, pioneer autonomous and software-defined vehicles, and incorporate them into optimized business operations as part of interconnected fleets. Furthermore, we assist automotive original equipment manufacturers (OEMs) in establishing resilient supply chains for efficient, flexible, and predictable vehicle production; and we play a significant role in modernizing the customer experience in the vehicle and transportation sector.
The world of mobility is vast and involves many stakeholders, from automotive OEMs and Tier-1 suppliers to transportation operators and mobility service providers. Microsoft is pivotal in orchestrating this complex ecosystem to cultivate interoperable solutions and encourage collaboration.
Unlock innovation and introduce new products and services
Accelerate your time-to-market and build differentiated mobility solutions with the highly scalable and secure Microsoft Cloud Services.
| Core Scenario | Description | Solutions included |
|---|---|---|
| Digital engineering | Reduce time to market through improved product design, manufacturing and quality. | Azure Industrial IoT Azure Compute Azure AI Services Azure SQL Database Microsoft Teams Azure OpenAI GitHub |
| Software-defined vehicle (SDV) | Facilitate continuous deployment and updates while monetizing new features and services for your customers. | GitHub Azure Deployment Environments Microsoft Dev Box Azure Compute, Azure Arm64, Azure High Performance Compute Azure Storage Azure Arc |
| Connected fleets | Create value-added products and services from connected fleet data, advanced telemetry, predictive analytics, and optimization. | Azure Messaging (Event Grid, Event Hubs, Stream Analytics) Azure Maps Microsoft Fabric (Synapse Real Time Analytics) Dynamics 365 (Field Service, CRM, SCM, F&O) Power Platform (Dataverse, Power BI, Power Automate, Power Apps) Microsoft 365 (SharePoint, Teams) |
| Autonomous driver assistance systems/autonomous vehicles (ADAS/AV) | Accelerate development and reduce cost of autonomous and driver-assistance systems with scalable cloud platform services. | Azure Data Factory Azure Cycle/Azure Batch Azure Arc Azure Storage |
For more information, see Unlock innovation and introduce new products and services.
Enable intelligent factories for mobility customers
Enable the intelligent factory by using internet of things (IoT), data analytics, artificial intelligence (AI), and cloud connectivity to make faster business decisions and increase production efficiency.
| Core Scenario | Description | Solutions included |
|---|---|---|
| Connected and enabled workers | Enhance factory workers’ performance via seamless communication and collaboration, data capture, and immersive training for onboarding and upskilling. | Microsoft Teams for Frontline Workers Microsoft Viva Microsoft HoloLens 2 Microsoft Power Apps Dynamics 365 Remote Assist Dynamics 365 Guides |
| Production monitoring and optimization | Gain visibility into operations and identify opportunities for optimization with AI. | Microsoft Defender for IoT Azure AI Services Azure Machine Learning Microsoft Fabric |
| Maintenance and quality | Track materials within the factory and automate complex quality inspection processes. | Azure AI Services Azure Machine Learning Azure IIoT Dynamics 365 Supply Chain Management |
For more information, go to Enable intelligent factories for mobility customers.
Build a resilient mobility supply chain
Build a resilient manufacturing supply chain by analyzing multi-tier supplier and market data with AI capabilities embedded into Microsoft Dynamics 365 Supply Chain Management.
| Core Scenario | Description | Solutions included |
|---|---|---|
| Visibility and risk management | Provide continuous supply chain visibility to proactively anticipate and mitigate disruptions, and optimize operations and compliance. | Dynamics 365 Supply Chain Management |
| Forecasting and planning | Create advanced demand forecasting models and optimize supply chain planning. | Dynamics 365 Supply Chain Management |
| Warehousing and fulfillment | Optimize inventory allocation, warehouse operations, and order fulfillment. | Dynamics 365 Supply Chain Management |
For more information, see Build a resilient mobility supply chain.
Activate digital marketing, sales, and service
Activate digital marketing, sales, and service to deliver personalized and connected customer experiences that attract, engage, and retain customers, and build brand loyalty and customer value.
| Core Scenario | Description | Solutions included |
|---|---|---|
| Digital marketing | Attract, engage, and retain customers in traditional retail and new mobility services environments. | Dynamics 365 Marketing |
| Digital sales | Promote hyper-personalization while building customer trust and increasing brand loyalty and profitability. | Dynamics 365 Sales |
| Digital customer service | Improve the service experience for customers and technicians with predictive maintenance, remote support, and AI and mixed reality tools and service insights. | Dynamics 365 Customer Service |
For more information, see Activate digital marketing, sales, and service.