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Interaction Templates Window

Shows the different templates that you can use when creating interactions. This window contains detailed information about the interaction templates, such as the interaction group they belong to, their unit cost and duration, whether or not they contain an attachment, and so on. From the Interaction Template window, you can for example, create, copy or import attachments for your interaction templates.

In this window, you can also create new interaction templates.

For Help about a specific field, click the field and press F1.

Tip

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See Also

Reference

Interaction Template

Other Resources

How to: Create Microsoft Word Documents as Attachments
How to: Create Interactions
How to: Import Attachments
How to: Copy Attachments
How to: Export Attachments
How to: Create Interactions for Segments
Working with Microsoft Word Documents
How to: Modify Attachments
How to: Remove Attachments
How to: Set Up Interaction Templates