Fault Code Table
Specifies fault codes that identify the different service item faults or the actions taken on service items.
Fault area codes, symptom codes and fault codes form the basis of fault reporting in the Service Management application area. You specify the fault reporting level you want to use in the Service Mgt. Setup window.
Based on the codes assigned to service items in service orders, you can insert relationships between fault codes and resolution codes to be able to see the most common methods of repair for particular item faults.
When you have set up fault codes, you can assign them to service items in the Service Item Worksheet window. The program automatically assigns the same fault code to the service lines in the window, but you can change it.
List of Fields in the Table
| Field | Location |
|---|---|
| Symptom Code Field, Fault Code Table | Service Management |
| Code Field, Fault Code Table | Service Management |
| Description Field, Fault Code Table | Service Management |
| Fault Area Code Field, Fault Code Table | Service Management |