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EMEA Office 365 Technical Support Resources

Office 365 Support, Troubleshooting & Technical Guidance

How-To Video: OneDrive For Business Step by step (2/6)

In this video we will demonstrate how onedrive works and the different ways of synchronization...

Date: 08/05/2016

Short Video: Documents Not Showing On Search Sharepoint

Have you ever had issues with SPO search? Have you ever been in a situation where you can see...

Date: 07/27/2016

Support Corner Webcast:Cross Organization / Office 365 Availability 21/07/2016

In this session we will go a little deeper into Cross Organization protocols and service...

Date: 07/15/2016

How-To Video: OneDrive For Business Step by step (1/6)

In this video we will demonstrate how onedrive works and the different ways of synchronization...

Date: 07/15/2016

Support Corner Webcast: SPO Sharing & Permissions 23/06/2016

In this session we will overview of all the SharePoint sharing & permission options available in...

Date: 06/20/2016

Support Corner Webcast: SharePoint Online Administration 16/06/2016

We will take an overview of all the SharePoint Administrator options available on the Admin Panel,...

Date: 06/15/2016

Support Corner Webcast: ADFS on O365 (Logging+tracing+Troubleshooting) 02/06/2016

In this session we will go a little deeper into WS-FED sign-in protocol and authentication protocols...

Date: 05/31/2016

Support Corner Webcast: How to Read an Advance Message Trace 26/05/2016

We will learn how to collect the advanced message trace, Interpreting advanced message. Why do we...

Date: 05/23/2016

Support Corner Webcast: Non Delivery Report (NDR) analysis and diagnostic

In this event we will look deeply under the hood of Non Delivery Report (NDR). We will learn how to...

Date: 05/18/2016

Support Corner Webcast: Office 365 Labs (Part 4 of 4) - Skype for Business Online 12/05/2016

In this event we will look under the hood of Skype for Business Online. We will touch several...

Date: 05/10/2016

Support Corner Webcast: Office 365 Labs (Part 3 of 4) – SharePoint Online – 28/04/16

In this event we will look under the hood of SharePoint Online and OneDrive for Business. We will...

Date: 04/27/2016

Support Corner Webcast: How to read an Advance Message Trace

In this video we will show you how to read an advance message trace using real life scenarios....

Date: 04/21/2016

Support Corner Webcast: SPO Search - Quick Troubleshooting - 21/04/2016

The goal of this session is to introduce the SharePoint Online Managed and Crawl Properties, recent...

Date: 04/19/2016

Windows Azure Active Directory Sync (“DirSync”) and Microsoft Azure Active Directory Sync (“Azure AD Sync”) are announced as deprecated

Azure AD Connect is the best way to connect your on-premises directory with Azure AD and Office 365....

Date: 04/14/2016

Short Video – Troubleshooting Cloud PBX with On-Premises PSTN Connectivity

With this video, you will learn how to troubleshoot Cloud PBX with On-premises PSTN Connectivity....

Date: 04/13/2016

Support Corner Webcast: Message Header Analysis for Troubleshooting Mail Flow and Spam Issues

In this event we will look deeply under the message header analysis. We will troubleshooting...

Date: 04/11/2016

Support Corner Webcast: Office 365 Labs (Part 2 of 4) – Exchange Online – 14/04/16

In this event we will look deeply under the hood of Exchange Online. We will touch several Exchange...

Date: 04/11/2016

Important notice about certificate expiration for Exchange 2013 Hybrid customers

If you’re running Exchange 2013 and you’ve configured a hybrid deployment with Office 365, this post...

Date: 04/05/2016

Short Video – Troubleshooting Mobile Devices Connectivity with Fiddler and Network Monitor

[embed]https://www.youtube.com/watch?v=8bEIQd1XsE8[/embed]

Date: 04/05/2016

Support Corner Webcast: SPO Storage Quota & Management – 07/04/16

The goal of this session is to introduce the storage model in SharePoint Online, the more recent...

Date: 04/05/2016

Support for cross-premises mailbox permissions

Exchange hybrid deployments NOW support the use of the Full Access mailbox permission between...

Date: 04/01/2016

Support Corner Webcast: Office 365 Labs (Part 1 of 4) – Identity – 31/03/16

In this event we will look deeply under the hood of Office 365 identities. We will touch all three...

Date: 03/29/2016

Office 365 Technical Support Resources | SharePoint Online & OneDrive for Business

Online Technical Help & Education - SharePoint Although there is a wide range of published...

Date: 03/23/2016

Support Corner Webcast: Cloud Identities (ADFS) – 24/03/16

In this session we will talk about  the 3 types of identities we can find on O365 (Cloud Managed,...

Date: 03/19/2016

Support Corner Webcast: Blocking Malware and Spoof attacks in Office 365 – 17/03/16

Agenda: Antimalware protection in Office 365: Hands-on with troubleshooting a zero-day virus -...

Date: 03/07/2016

Support Corner Webcast: Hybrid Deployments - 10/03/16

In this session we will talk about how customers can modify and migrate hybrid to Exchange 2016. We...

Date: 03/07/2016

Support Corner Webcast: Exchange Online Protection

In this Webcast, we will talk about Exchange Online Protection. In particular we will focus on:...

Date: 02/27/2016

Support Corner Webcast: Mail migration Strategies – 03/03/16

In this session we will talk about all the possible ways to migrate from a mail server (Exchange and...

Date: 02/27/2016

OneDrive for Business Sync Troubleshooting

Fix OneDrive for Business Sync Problems There are various scenarios that may cause problems with...

Date: 02/18/2016

Support Corner Webcast: Outlook connectivity to Office 365 – 25/2/16

In this session we will talk about how to solve the most common issues related to Outlook...

Date: 02/18/2016

Short Video - How to create and handle an Office 365 Service Request

With this video, you will learn how to create and handle an Office 365 Service Request. Using our...

Date: 02/17/2016

Short Video - Report Spam & Phishing

This video will help on submitting false negative, false positive spam and even messages to...

Date: 02/16/2016

Short Video - Internal Relay

This video will show you how to set a domain or a subdomain between an organization that have to...

Date: 02/16/2016

Short Video - Office 365 Free/Busy

Do you constantly have meetings with a specific company that is from Office 365 and you find...

Date: 02/16/2016

Support Corner Webcast: Active Directory Synchronization, Domain Management, Federation - 18/2/16

In this session we will talk about how customers can add, verify and manage a custom domain. We will...

Date: 02/11/2016

Support Corner Webcast: Office 365 Support & Recovery Assistant (SaRA)

What: This webcast introduces SaRA which is an automated tool that can be run by Office 365 users on...

Date: 01/20/2016

User Re-provisioning

Get-msoluser -userprincipalname xxx@xxx.com | select *objectid You will be provided with a number...

Date: 01/18/2016

Development Support in Office 365

Developers can learn more about developing Office and SharePoint applications for Office 365 at the...

Date: 01/18/2016

If my organization is running Exchange Server 2016, do I need a Hybrid Edition key?

No. Exchange Server 2016 includes native hybrid capabilities, so you can connect your Exchange...

Date: 01/18/2016