EntitlementTemplateChannel entity reference
Contains predefined support terms for a channel to create entitlements for customers.
Added by: Service Solution
Messages
| Message | SDK class or method |
|---|---|
| Create | CreateRequest or Create |
| Delete | DeleteRequest or Delete |
| Retrieve | RetrieveRequest or Retrieve |
| RetrieveMultiple | RetrieveMultipleRequest or RetrieveMultiple |
| Update | UpdateRequest or Update |
Properties
| Property | Value |
|---|---|
| CollectionSchemaName | EntitlementTemplateChannels |
| DisplayCollectionName | Entitlement Template Channels |
| DisplayName | Entitlement Template Channel |
| EntitySetName | entitlementtemplatechannels |
| IsBPFEntity | False |
| LogicalCollectionName | entitlementtemplatechannels |
| LogicalName | entitlementtemplatechannel |
| OwnershipType | None |
| PrimaryIdAttribute | entitlementtemplatechannelid |
| PrimaryNameAttribute | name |
| SchemaName | EntitlementTemplateChannel |
Writable attributes
These attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.
- Channel
- EntitlementTemplateChannelId
- EntitlementTemplateId
- ImportSequenceNumber
- Name
- OverriddenCreatedOn
- TimeZoneRuleVersionNumber
- TotalTerms
- TransactionCurrencyId
- UTCConversionTimeZoneCode
Channel
| Property | Value |
|---|---|
| Description | Select a channel for which you are defining the entitlement terms. |
| DisplayName | Name |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | channel |
| RequiredLevel | SystemRequired |
| Type | Picklist |
Channel Choices/Options
| Value | Label | Description |
|---|---|---|
| 1 | Phone | |
| 2 | ||
| 3 | Web | |
| 2483 | ||
| 3986 |
EntitlementTemplateChannelId
| Property | Value |
|---|---|
| Description | Unique identifier for entity instances |
| DisplayName | Entitlement Template Channel |
| IsValidForForm | False |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | entitlementtemplatechannelid |
| RequiredLevel | SystemRequired |
| Type | Uniqueidentifier |
EntitlementTemplateId
| Property | Value |
|---|---|
| Description | Unique identifier for Entitlement Template associated with Entitlement Template Channel. |
| DisplayName | Entitlement Template Id |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | entitlementtemplateid |
| RequiredLevel | ApplicationRequired |
| Targets | entitlementchannel |
| Type | Lookup |
ImportSequenceNumber
| Property | Value |
|---|---|
| Description | Sequence number of the import that created this record. |
| DisplayName | Import Sequence Number |
| Format | None |
| IsValidForForm | False |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | importsequencenumber |
| MaxValue | 2147483647 |
| MinValue | -2147483648 |
| RequiredLevel | None |
| Type | Integer |
Name
| Property | Value |
|---|---|
| Description | The name of the custom entity. |
| DisplayName | Entitlement Template Channel Name |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | name |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
OverriddenCreatedOn
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Date and time that the record was migrated. |
| DisplayName | Record Created On |
| Format | DateOnly |
| IsValidForForm | False |
| IsValidForRead | True |
| IsValidForUpdate | False |
| LogicalName | overriddencreatedon |
| RequiredLevel | None |
| Type | DateTime |
TimeZoneRuleVersionNumber
| Property | Value |
|---|---|
| Description | For internal use only. |
| DisplayName | Time Zone Rule Version Number |
| Format | None |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | timezoneruleversionnumber |
| MaxValue | 2147483647 |
| MinValue | -1 |
| RequiredLevel | None |
| Type | Integer |
TotalTerms
| Property | Value |
|---|---|
| Description | Type the total number of entitlement terms. |
| DisplayName | Total Terms |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | totalterms |
| MaxValue | 100000000000 |
| MinValue | 0 |
| Precision | 2 |
| RequiredLevel | None |
| Type | Decimal |
TransactionCurrencyId
| Property | Value |
|---|---|
| Description | Unique identifier of the currency associated with the incident. |
| DisplayName | Currency |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | transactioncurrencyid |
| RequiredLevel | None |
| Targets | transactioncurrency |
| Type | Lookup |
UTCConversionTimeZoneCode
| Property | Value |
|---|---|
| Description | Time zone code that was in use when the record was created. |
| DisplayName | UTC Conversion Time Zone Code |
| Format | None |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | utcconversiontimezonecode |
| MaxValue | 2147483647 |
| MinValue | -1 |
| RequiredLevel | None |
| Type | Integer |
Read-only attributes
These attributes return false for both IsValidForCreate or IsValidForUpdate. Listed by SchemaName.
- CreatedBy
- CreatedByName
- CreatedByYomiName
- CreatedOn
- CreatedOnBehalfBy
- CreatedOnBehalfByName
- CreatedOnBehalfByYomiName
- EntitlementTemplateIdName
- ExchangeRate
- ModifiedBy
- ModifiedByName
- ModifiedByYomiName
- ModifiedOn
- ModifiedOnBehalfBy
- ModifiedOnBehalfByName
- ModifiedOnBehalfByYomiName
- OrganizationId
- OrganizationIdName
- TransactionCurrencyIdName
- VersionNumber
CreatedBy
| Property | Value |
|---|---|
| Description | Unique identifier of the user who created the record. |
| DisplayName | Created By |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
CreatedByName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
CreatedByYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdbyyominame |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
CreatedOn
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Date and time when the record was created. |
| DisplayName | Created On |
| Format | DateAndTime |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdon |
| RequiredLevel | None |
| Type | DateTime |
CreatedOnBehalfBy
| Property | Value |
|---|---|
| Description | Unique identifier of the delegate user who created the record. |
| DisplayName | Created By (Delegate) |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | createdonbehalfby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
CreatedOnBehalfByName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdonbehalfbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
CreatedOnBehalfByYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | createdonbehalfbyyominame |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
EntitlementTemplateIdName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | entitlementtemplateidname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ExchangeRate
| Property | Value |
|---|---|
| Description | Exchange rate for the currency associated with the incident with respect to the base currency. |
| DisplayName | Exchange Rate |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | exchangerate |
| MaxValue | 100000000000 |
| MinValue | 0.0000000001 |
| Precision | 10 |
| RequiredLevel | None |
| Type | Decimal |
ModifiedBy
| Property | Value |
|---|---|
| Description | Unique identifier of the user who modified the record. |
| DisplayName | Modified By |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
ModifiedByName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ModifiedByYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedbyyominame |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ModifiedOn
| Property | Value |
|---|---|
| DateTimeBehavior | UserLocal |
| Description | Date and time when the record was modified. |
| DisplayName | Modified On |
| Format | DateAndTime |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedon |
| RequiredLevel | None |
| Type | DateTime |
ModifiedOnBehalfBy
| Property | Value |
|---|---|
| Description | Unique identifier of the delegate user who modified the record. |
| DisplayName | Modified By (Delegate) |
| IsValidForForm | True |
| IsValidForRead | True |
| LogicalName | modifiedonbehalfby |
| RequiredLevel | None |
| Targets | systemuser |
| Type | Lookup |
ModifiedOnBehalfByName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedonbehalfbyname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
ModifiedOnBehalfByYomiName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | modifiedonbehalfbyyominame |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
OrganizationId
| Property | Value |
|---|---|
| Description | Unique identifier of the organization with which the entitlement template channel is associated. |
| DisplayName | Organization |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | organizationid |
| RequiredLevel | SystemRequired |
| Targets | organization |
| Type | Lookup |
OrganizationIdName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | organizationidname |
| MaxLength | 100 |
| RequiredLevel | SystemRequired |
| Type | String |
TransactionCurrencyIdName
| Property | Value |
|---|---|
| Description | |
| DisplayName | |
| FormatName | Text |
| IsLocalizable | False |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | transactioncurrencyidname |
| MaxLength | 100 |
| RequiredLevel | None |
| Type | String |
VersionNumber
| Property | Value |
|---|---|
| Description | Version Number |
| DisplayName | Version Number |
| IsValidForForm | False |
| IsValidForRead | True |
| LogicalName | versionnumber |
| MaxValue | 9223372036854775807 |
| MinValue | -9223372036854775808 |
| RequiredLevel | None |
| Type | BigInt |
One-To-Many Relationships
Listed by SchemaName.
- entitlementtemplatechannel_SyncErrors
- entitlementtemplatechannel_AsyncOperations
- entitlementtemplatechannel_MailboxTrackingFolders
- entitlementtemplatechannel_BulkDeleteFailures
- entitlementtemplatechannel_PrincipalObjectAttributeAccesses
- entitlementtemplatechannel_connections1
- entitlementtemplatechannel_connections2
entitlementtemplatechannel_SyncErrors
Added by: System Solution Solution
Same as the entitlementtemplatechannel_SyncErrors many-to-one relationship for the syncerror entity.
| Property | Value |
|---|---|
| ReferencingEntity | syncerror |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplatechannel_SyncErrors |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementtemplatechannel_AsyncOperations
Added by: System Solution Solution
Same as the entitlementtemplatechannel_AsyncOperations many-to-one relationship for the asyncoperation entity.
| Property | Value |
|---|---|
| ReferencingEntity | asyncoperation |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplatechannel_AsyncOperations |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: NoCascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementtemplatechannel_MailboxTrackingFolders
Added by: System Solution Solution
Same as the entitlementtemplatechannel_MailboxTrackingFolders many-to-one relationship for the mailboxtrackingfolder entity.
| Property | Value |
|---|---|
| ReferencingEntity | mailboxtrackingfolder |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplatechannel_MailboxTrackingFolders |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementtemplatechannel_BulkDeleteFailures
Added by: System Solution Solution
Same as the entitlementtemplatechannel_BulkDeleteFailures many-to-one relationship for the bulkdeletefailure entity.
| Property | Value |
|---|---|
| ReferencingEntity | bulkdeletefailure |
| ReferencingAttribute | regardingobjectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplatechannel_BulkDeleteFailures |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementtemplatechannel_PrincipalObjectAttributeAccesses
Added by: System Solution Solution
Same as the entitlementtemplatechannel_PrincipalObjectAttributeAccesses many-to-one relationship for the principalobjectattributeaccess entity.
| Property | Value |
|---|---|
| ReferencingEntity | principalobjectattributeaccess |
| ReferencingAttribute | objectid |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplatechannel_PrincipalObjectAttributeAccesses |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementtemplatechannel_connections1
Added by: System Solution Solution
Same as the entitlementtemplatechannel_connections1 many-to-one relationship for the connection entity.
| Property | Value |
|---|---|
| ReferencingEntity | connection |
| ReferencingAttribute | record1id |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplatechannel_connections1 |
| AssociatedMenuConfiguration | Behavior: UseCollectionName Group: Details Label: Order: 100 |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
entitlementtemplatechannel_connections2
Added by: System Solution Solution
Same as the entitlementtemplatechannel_connections2 many-to-one relationship for the connection entity.
| Property | Value |
|---|---|
| ReferencingEntity | connection |
| ReferencingAttribute | record2id |
| IsHierarchical | False |
| IsCustomizable | True |
| ReferencedEntityNavigationPropertyName | entitlementtemplatechannel_connections2 |
| AssociatedMenuConfiguration | Behavior: DoNotDisplay Group: Details Label: Order: |
| CascadeConfiguration | Assign: NoCascade Delete: Cascade Merge: NoCascade Reparent: NoCascade Share: NoCascade Unshare: NoCascade |
Many-To-One Relationships
Each Many-To-One relationship is defined by a corresponding One-To-Many relationship with the related entity. Listed by SchemaName.
- lk_entitlementtemplatechannel_createdby
- lk_entitlementtemplatechannel_createdonbehalfby
- lk_entitlementtemplatechannel_modifiedby
- lk_entitlementtemplatechannel_modifiedonbehalfby
- entitlementtemplate_entitlementchannel_entitlementtemplateid
- entitlementtemplatechannel_organization
- TransactionCurrency_entitlementtemplatechannel
lk_entitlementtemplatechannel_createdby
Added by: System Solution Solution
See the lk_entitlementtemplatechannel_createdby one-to-many relationship for the systemuser entity.
lk_entitlementtemplatechannel_createdonbehalfby
Added by: System Solution Solution
See the lk_entitlementtemplatechannel_createdonbehalfby one-to-many relationship for the systemuser entity.
lk_entitlementtemplatechannel_modifiedby
Added by: System Solution Solution
See the lk_entitlementtemplatechannel_modifiedby one-to-many relationship for the systemuser entity.
lk_entitlementtemplatechannel_modifiedonbehalfby
Added by: System Solution Solution
See the lk_entitlementtemplatechannel_modifiedonbehalfby one-to-many relationship for the systemuser entity.
entitlementtemplate_entitlementchannel_entitlementtemplateid
See the entitlementtemplate_entitlementchannel_entitlementtemplateid one-to-many relationship for the entitlementtemplate entity.
entitlementtemplatechannel_organization
Added by: System Solution Solution
See the entitlementtemplatechannel_organization one-to-many relationship for the organization entity.
TransactionCurrency_entitlementtemplatechannel
Added by: System Solution Solution
See the TransactionCurrency_entitlementtemplatechannel one-to-many relationship for the transactioncurrency entity.