Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,693 questions
0 answers
Have multiple One Drive accounts - personal and business. Cannot add business to MFA. Can someone help me?
Just got new phone and MFA will not allow me to add my business One Drive account. I was able to do this with previous phone but now cannot add any accounts. So, when I try to access my business OneDrive account, it says to provide/validate a 2 digit…
asked 2025-01-14T03:53:31.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 87%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERF%3C/text%3E%3C/svg%3E)
Rebecca Flannery
0
Reputation points
asked 2025-01-14T03:53:31.34+00:00
Rebecca Flannery
0
Reputation points
0 answers
AU10TIX Verification ID Error
I have been trying to get my “trusted partner” AU10TIX Verified ID for the Microsoft Partner Center registration since last month, but I cannot reach the end of the process which would result in receiving the “Verified ID” to store in my Microsoft…
asked 2025-01-14T02:45:05.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 21%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jennifer Aun
0
Reputation points
asked 2025-01-14T02:45:05.29+00:00
Jennifer Aun
0
Reputation points
0 answers
openai.AuthenticationError: Error code: 401 - {'statusCode': 401, 'message': 'Unauthorized. Access token is missing, invalid, audience is incorrect (https://cognitiveservices.azure.com), or have expired.'}
I am trying to run the following code. I have obtained the key and endpoint from my free azure subscription after creating openai resource (see image). I downloaded the code from microsoft page to access api and test it with code below. I checked that…
asked 2025-01-14T02:41:37.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 0%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Chris Grenier
0
Reputation points
asked 2025-01-14T02:41:37.8933333+00:00
Chris Grenier
0
Reputation points
1 answer
How do I make my Authenticator work on my new phone
I got a new phone and now my Authenticator app is not working on my new phone.
asked 2024-07-25T02:55:29.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 24%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Maggie Sapp
5
Reputation points
commented 2025-01-13T22:15:33.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 21%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Stefan James
0
Reputation points
0 answers
Perdi acesso a conta
Eu perdi acesso ao meu Microsoft authenticator, e não consigo mais entrar. Eu estava usando o e-mail da minha faculdade no aplicativo. Eu preciso usar esse aplicativo por causa da faculdade. Vocês podem excluir o acesso desse e-mail ou podem fazer…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 69%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
3 answers
Issues with Teams on Iphone
Good morning, Recently, I have been experiencing issues with Teams. As soon as I open Teams on my iPhone, it immediately redirects me to the Authenticator app, after which I am taken straight to a Microsoft error page. The error I receive is as…
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,639 questions
Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
7,693 questions
asked 2024-12-24T09:20:07.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 67%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMO%3C/text%3E%3C/svg%3E)
Marco Olinga
10
Reputation points
answered 2025-01-13T19:02:15.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 57.99999999999999%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
CHRISTOPH HOELKEN
5
Reputation points
11 answers
Can't sign in to my authenticator app because the sign in process get a loop and wants authenticator to authenticate the sign in! And I am also the admin of my tenant...
When I try to sign in to my account it request the authenticator code or accept and I have no authenticator app installed after install it wants the same process to sign in…also I am the admin of the tenant and there is no other users.
asked 2022-11-13T12:03:23.247+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 87%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Soheil Doryab
226
Reputation points
answered 2025-01-13T17:59:10.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 92%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Rassilgamer789
0
Reputation points
0 answers
Hard Reset on MFA
Good afternoon I need to reset my Microsoft authenticator because I can't log in to my account it shows me the code after entering the password but then on none of the devices can I get the notification to open the code so I can't access the Microsoft…
asked 2025-01-13T15:16:26.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 91%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
José Luís Figueiredo Rodrigues
0
Reputation points
commented 2025-01-13T17:18:24.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 85%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kaila Sosa
0
Reputation points
1 answer
Issues with Microsoft Authenticator Account Access
The account is either locked or not recognized in the Authenticator app. There is an inability to bypass it, and a code is not received for use when needed. Additionally, sometimes a message indicates the email does not exist. What steps can be taken to…
asked 2025-01-10T02:40:11.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 50%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
MIGUEL Paredes
15
Reputation points
answered 2025-01-13T17:08:55.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 94%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
ChhaviKalra
310
Reputation points
0 answers
How to delete an old password from Authenticator that has the error message could not delete password
How to delete an old password from Authenticator that has the error message could not delete password
asked 2025-01-13T17:06:52.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 25%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sazid Hassan
0
Reputation points
asked 2025-01-13T17:06:52.4166667+00:00
Sazid Hassan
0
Reputation points
1 answer
I try to set up study email but authenticator is asking for codes before I set up the account
Hi, I was going to add an study account and I have already went to the step of scanning the QR code. However, at that moment, my phone turned off and I recharged it. I tried to rescan the QR code , but the code became invalid. When I try to generate the…
asked 2025-01-10T22:12:19.7866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 84%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWX%3C/text%3E%3C/svg%3E)
Wei Xu
20
Reputation points
commented 2025-01-13T17:03:56.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 60%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECE%3C/text%3E%3C/svg%3E)
Chaithra E
85
Reputation points Microsoft Vendor
6 answers
How to remove an old account from authenticator app
How do I remove an old account from my authenticator app?
asked 2024-02-19T08:12:37.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 99%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sheila Semavor
35
Reputation points
commented 2025-01-13T16:18:32.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 63%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
Jon.Ed
0
Reputation points
2 answers
Microsoft OTP Change to Whatsapp
Hi Microsoft community, I have come across some odd occurrences lately - we have an app linked with SSO to our organization. User's typically use the SMS option to MFA in to the app. However, recently for a few users, the OTP has been sent via WhatsApp…
asked 2024-09-20T09:08:34.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 11%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDK%3C/text%3E%3C/svg%3E)
David Kilian
25
Reputation points
answered 2025-01-13T16:12:09.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 10%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Javed, Rizwan
0
Reputation points
0 answers
How to reset this app because I can’t access to some of my apps
Switch my device because of that I can’t access to my certain apps and I’m not getting code
asked 2025-01-13T15:54:08.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 0%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
DINESH THAKUR
0
Reputation points
asked 2025-01-13T15:54:08.59+00:00
DINESH THAKUR
0
Reputation points
2 answers
Why my usb token key doesn't shows up in safenet authentication application
Hi. Thank you for reading. My usb token key doesn't shows up in safenet authentication application despuite the fact that the usb token is visible in my device manager. I previously made my own search and actions on the topic by reading blogs…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 44%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 60%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
1 answer
Authenticator app locked
When opening the app (which has always worked), I was asked to sign in with my Microsoft account. I received an email with a code, entered it, and since then, the app has been locked (even though Face ID shows a green checkmark every time I open it). It…
asked 2025-01-10T12:04:08.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 35%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEH%3C/text%3E%3C/svg%3E)
Elvira Hosp
0
Reputation points
answered 2025-01-13T14:04:28.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 1%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWR%3C/text%3E%3C/svg%3E)
Wolfgang Richter
0
Reputation points
0 answers
I can't remember what account I have my authenticator on
I had to reboot my phone. Now when I try to regain access to the authenticator backup, I can't remember which account it is linked to
asked 2025-01-13T13:48:20.8466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 45%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ioanna Tsigkouli
0
Reputation points
asked 2025-01-13T13:48:20.8466667+00:00
Ioanna Tsigkouli
0
Reputation points
1 answer
How can I reset MFA for an azure global administrator when I am unable to login to the portal?
Hi, I got Microsoft Authenticator App wiped out. Without it I am no longer able to login to portal, support, including M365. All the information I found was to call Microsoft support on provided phone number is the only way. The support on phone is…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 62%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3E7%3C/text%3E%3C/svg%3E)
0 answers
Can a work or school account be used for the Password Manager within Microsoft Authenticator app?
I am looking for additional information for the passwords section within the Microsoft Authenticator mobile app. Can a work or school account be used to sign in to the passwords section, or is this designed for personal Microsoft emails only? Is there a…
asked 2025-01-13T11:50:41.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 50%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Rick Curran
0
Reputation points
asked 2025-01-13T11:50:41.33+00:00
Rick Curran
0
Reputation points
0 answers
Authenticator restore not restoring MS accounts
Hi I backed up my Authenticator and then reset my phone. After restoring all the MS accounts require re-setting up but no QR code is displayed when logging in. How can I restore my authenticator without being able to login to any of the accounts.
asked 2025-01-13T11:02:34.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 72%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Deon van der Merwe
0
Reputation points
asked 2025-01-13T11:02:34.1433333+00:00
Deon van der Merwe
0
Reputation points