Constant print spooler crash on Server 2019

Stefan Costa 11 Reputation points
2022-05-11T18:25:05.65+00:00

Hi!

Hoping to get some assistance with a print spooler constantly crashing. OS is Server 2019 Version 1809 (OS Build 17763.2867)

Copied from reliability history:

Source
Spooler SubSystem App

Summary
Stopped working

Date
‎5/‎11/‎2022 7:15 AM

Status
Report sent

Description
Faulting Application Path: C:\Windows\System32\spoolsv.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: spoolsv.exe
Application Version: 10.0.17763.2803
Application Timestamp: 46726643
Fault Module Name: wsnmp32.dll
Fault Module Version: 10.0.17763.1
Fault Module Timestamp: 454ac5f1
Exception Code: c00000fd
Exception Offset: 00000000000035a5
OS Version: 10.0.17763.2.0.0.400.8
Locale ID: 1033
Additional Information 1: 4628
Additional Information 2: 4628acfee1a7953283019f70d3f4d92d
Additional Information 3: b006
Additional Information 4: b006567aa066946056cf0be729b4c321

Extra information about the problem
Bucket ID: 2a65521cb3b156eeed2c1ceaf3a0d6b4 (2102086921510508212)

Copied from event viewer:

Faulting application name: spoolsv.exe, version: 10.0.17763.2803, time stamp: 0x46726643
Faulting module name: wsnmp32.dll, version: 10.0.17763.1, time stamp: 0x454ac5f1
Exception code: 0xc00000fd
Fault offset: 0x00000000000035a5
Faulting process id: 0xf0c
Faulting application start time: 0x01d8654fde508aa2
Faulting application path: C:\WINDOWS\System32\spoolsv.exe
Faulting module path: C:\WINDOWS\System32\wsnmp32.dll
Report Id: 68878c85-5d3f-4193-aeeb-9759d6dd3859
Faulting package full name:
Faulting package-relative application ID:

WER Log:

I do have crashdump files as well for anyone willing to debug.

Thanks in advance!

Windows Server Printing
Windows Server Printing
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Printing: Printer centralized deployment and management, scan and fax resources management, and document services
694 questions
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8 answers

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  1. Alan Morris 1,326 Reputation points
    2022-05-13T21:04:14.627+00:00

    @Stefan Costa

    You are welcome.

    Anything to keep squiggly lines on a piece of paper.

    0 comments No comments

  2. Stefan Costa 11 Reputation points
    2022-05-16T13:12:32.337+00:00

    Hi Alan,

    Seems like we're not out of the woods yet as the spooler is still crashing every 2-3 hours. :(

    0 comments No comments

  3. Oto 1 Reputation point
    2023-10-03T20:00:07.6966667+00:00

    Did you find the solution to this? I have the same issue.

    0 comments No comments

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