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ICtiDesktopManager Interface

Definition

Represents a hosted control that will act as the CTI Desktop manager for the CTI Subsystem. The desktop manager is responsible for the business logic and decoding of CTI events.

public interface class ICtiDesktopManager
public interface ICtiDesktopManager
type ICtiDesktopManager = interface
Public Interface ICtiDesktopManager
Derived

Properties

GetCtiAgentStateManager

Gets a pointer to the ICtiAgentStateManager interface.

GetCtiCallStateManager

Gets a pointer to the ICtiCallStateManager interface.

IsCtiEnabled

Gets a Boolean value that checks whether CTI is enabled..

Methods

SetRootCtiInterface(ICtiControl)

Sets a pointer to the hosted control that has implemented the CTI core interface.

StartCtiInterface()

Initializes the CTI subsystem.

UpdateState()

Triggers the managers to fire a state update and let the UI components know what the current state is.

Applies to