What's new and planned for Dynamics 365 Customer Insights 2019 release wave 2
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
This topic lists features that are planned to release from October 2019 through March 2020. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released (see Microsoft policy).
In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the day of release.
This check mark (
) shows which features have been released for public preview or early access and for general availability.
| Feature | Enabled for | Public preview | General availability |
|---|---|---|---|
| Extending Customer Insights with Power Platform | Admins, makers, or analysts, automatically | Oct 1, 2019 |
|
| Infusing Customer Insights into Dynamics 365 apps | End users by admins, makers, or analysts | Oct 1, 2019 |
- |
| Ability to link accounts and contacts in the customer model | Admins, makers, or analysts, automatically | Oct 31, 2019 |
- |
| AI-driven experience to create customer segments | Admins, makers, or analysts, automatically | Mar 11, 2020 |
|
| Guided experience to predict customer patterns | Admins, makers, or analysts, automatically | Mar 11, 2020 |
|
| Customer Insights consulting services available in Microsoft AppSource | Admins, makers, or analysts, automatically | - | Oct 1, 2019 |
| Segment builder and measures wizard enhancements | Admins, makers, or analysts, automatically | - | Oct 1, 2019 |
| Data unification improvements | Admins, makers, or analysts, automatically | - | Oct 31, 2019 |
| Extend Customer Insights with Azure Machine Learning | Admins, makers, or analysts, automatically | - | Oct 31, 2019 |
| Flexible deployment options | Admins, makers, or analysts, automatically | - | Oct 31, 2019 |
| Recommended segments and measures | Admins, makers, or analysts, automatically | - | Oct 31, 2019 |
| Guided experience to create KPIs and dashboards | Admins, makers, or analysts, automatically | - | Mar 11, 2020 |
Description of Enabled for column values:
End users, automatically: These features include change(s) to the user experience for end users and are enabled automatically.
Admins, makers, or analysts, automatically: These features are meant to be used by administrators, makers, or business analysts and are enabled automatically.
End users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their end users.
For a list of the countries or regions where Dynamics 365 business applications are available, see the International availability guide.