Version history for Dynamics 365 Guides

This article provides a version history for Microsoft Dynamics 365 Guides features for all waves. For the latest release, see What's new in Dynamics 365 Guides. To see a comprehensive list of released and upcoming features for all waves, see Dynamics 365 and Power Platform release plans, which summarize early access features, preview features, monthly general availability enhancements, and bug fixes.

2023 Release Wave 2

March 26, 2024

Item	Version
PC app	903.2403.10003.0
HoloLens app	903.2403.22002.0
Solution	900.2.0.4*

Bugs fixed and other improvements

• The End calls on suspend setting default is off. Calls don't end when the Guides app is closed or minimized on HoloLens unless the setting is turned on.

March 12, 2024

Item	Version
PC app	903.2403.10003.0
HoloLens app	903.2403.10003.0
Solution	900.2.0.4*

Feature

• Custom completion steps that can link to a website, email, guide, custom app, or Power Apps. Operators can complete a guide and seamlessly navigate to another custom resource or continue through their workflow.

February 27, 2024

Item	Version
PC app	902.2402.16001.0
HoloLens app	902.2402.16001.0
Solution	900.2.0.4

Bugs fixed and other improvements

• A new copy API allows developers to programmatically make a copy of a guide in the same environment.
• 3D object complexity statistics appear on the object's Properties tab in the PC app and a warning displays if a 3D object exceeds the recommended complexity limits.
• Performance improvements on HoloLens when loading objects in Guides steps.
• Calls now end when the Guides app is closed or minimized on HoloLens. To keep calls active, disable the End calls on suspend setting on the HoloLens.

December 20, 2023

Item	Version
PC app	901.2312.16001.0
HoloLens app (HoloLens 2 only)	901.2311.28001.0
Solution	900.1.0.0

Version 901.2312.16001.0 fixes an issue in the PC app where the app stops responding if you use a non-English language and select the All or Recent tab.

December 05, 2023

Item	Version
PC app	901.2311.28001.0
HoloLens app (HoloLens 2 only)	901.2311.28001.0
Solution	900.1.0.0

Bugs fixed and other improvements

• Take a photo within Guides through the HoloLens and share it with other call participants.
• Guides dynamically manages loaded content in response to overall system memory usage. This improves device stability when using multiple HoloLens features simultaneously (such as Guides, calling, files, mixed reality capture (MRC), and Microsoft Edge browser) and allows more file content to display. However, when multiple features are in use at once, anticipate potentially longer loading times when navigating through a guide.
• Guides limits the maximum size of a single texture on a 3D object to 16 megapixels (such as 4K x 4K or equivalent).

November 06, 2023

Item	Version
PC app	900.2311.2001.0
HoloLens app (HoloLens 2 only)	900.2311.2001.0
Solution	900.0.1.1

Version 900.2311.2001.0 fixes a performance issue in the PC and HoloLens apps.

November 01, 2023

Item	Version
Solution	900.0.1.1

This solution version includes minor fixes and improvements.

October 17, 2023

Item	Version
PC app	900.2130.7001.0
HoloLens app (HoloLens 2 only)	900.2130.7001.0
Solution	900.0.0.1

Bugs fixed and other improvements

• For organizations with multiple environments, quickly switch environments.
• Package a guide to create a self-contained, read-only file.
• Anchor guides with object anchors is generally available (GA).
• Fixed an issue where Teams mobile users couldn't view or download photos shared by HoloLens users

2023 Release Wave 1

August 30, 2023

Version 806.2308.25001.0 fixes a performance issue in the PC and HoloLens apps.

Item	Version
PC app	806.2308.25001.0
HoloLens app (HoloLens 2 only)	806.2308.25001.0
Solution	800.6.0.1

August 9, 2023

Item	Version
PC app	806.2308.3001.0
HoloLens app (HoloLens 2 only)	806.2308.3001.0
Solution	800.6.0.1

Features

• Quickly visualize the impact of calling to your organization with the new Calls Dashboard.
• Simplify content management and permissions by storing your 3D objects, videos, and images in the same folders as guides.

July 5, 2023

Version 805.2306.27001.0 fixes a performance issue in the HoloLens app.

June 13, 2023

Item	Version
PC app	805.2306.6001.0
HoloLens app (HoloLens 2 only)	805.2306.6001.0
Solution	800.5.0.1

Feature

• HoloLens operators can share photos from their device library directly with Teams users in chat.

May 2, 2023

Item	Version
PC app	804.2304.21001.0
HoloLens app (HoloLens 2 only)	804.2304.21001.0
Solution	800.4.0.1

Features

• Guides users can receive incoming calls to join one-to-one calls, group calls, or meetings on HoloLens.
• Users can use obscure and pass-through styles on holograms to show or obscure real-world objects during a call or video recording.
• Authors can make 3D objects interactable for operators to move, scale, and rotate to enhance their learning experience through close inspection.

April 4, 2023

Item	Version
PC app	803.2303.23001
HoloLens app (HoloLens 2 only)	803.2303.23001
Solution	800.3.0.1

Bugs fixed and other improvements

• Significantly improved reliability to remote linking and the ability for HoloLens operators to draw directly in their vicinity with direct inking.
• Added the ability for users to toggle their camera off before joining a Teams HoloLens meeting or making an outgoing call.
• Added badges on the participant tiles for Guest and External participants wherever contacts are shown such as in meetings, in a call, or in a contact search.
• Added linking for Authors to link to another guide or open a custom app on a guide step.

2022 Release Wave 2

February 28, 2023

Item	Version
PC app	802.2302.24001.0
HoloLens app (HoloLens 2 only)	802.2302.24001.0
Solution	800.2.0.0

Bugs fixed and other improvements

Fixed an issue where participant's status in a call or meeting incorrectly shows "Calling" even after they join.

February 14, 2023

Item	Version
PC app	802.2302.13001.0
HoloLens app (HoloLens 2 only)	802.2302.13001.0
Solution	800.2.0.0

Bugs fixed and other improvements

• Added the ability to protect company information by restricting certain capabilities in Dynamics 365 Guides.
• Added support of guides that use Azure Object Anchors (Preview) in the Content Migration tool.
• Fixed an issue with disconnected calls or meetings with users without contact information (bots, PSTN, or anonymous users). These users will be shown as "Unknown" in calls and meetings.
• Improved performance for calls with a large number of participants.
• Improved reliability of sending chat messages.
• Improved reliability of switching video between remote participants.
• Improved stability for loading 3D objects.
• Improved lighting quality and calculations, reducing flare/gloss on lit surfaces. Models in the HoloLens will more closely align visually with their representation in common viewers like 3D Viewer.
• Improved OneDrive content loading in slates, resolving conditions that could cause load errors in rare conditions.

December 8, 2022

Item	Version
PC app	801.2212.2001.0
HoloLens app (HoloLens 2 only)	801.2212.2001.0
Solution	800.1.0.1

Bugs fixed and other improvements

This release fixes image quality issues for textures on 3D content and slate images. Highly detailed 2D and 3D content textures, especially those with linear patterns, now have restored clarity on the HoloLens. This change may increase memory requirements and cause new warnings or content loading issues if existing steps already exceed or nearly exceed recommended limits. Customers experiencing memory issues should review Optimize your 3D objects to use with Dynamics 365 Guides and Power Apps and Best practices for converting and optimizing real-time 3D objects for use in Dynamics 365 mixed-reality apps.

Calling

• Fixed issue where video toggle and recording buttons might have been disabled
• Fixed issue where the call recording indicator wouldn’t show correct state
• Improved behavior of automatic video switching while in a call
• Improved reliability of displaying screen shared by other participants while in a call/meeting
• Improved reliability of displaying participants that are currently speaking in a call/meeting and fixed some visual issues

Slates

• Fixed EXIF images that displayed incorrectly on slates
• Fixed aspect ratio sizing when screen sharing
• Fixed cursor visibility on slates in authoring mode
• Improved sound FX when interacting with slates
• Added titles to images opened from a chat
• Fixed cursor to remain at the grab position when moving slates
• Fixed issue with multiple slates highlighting when gazing at a single slate

File browsing

• Fixed inconsistencies in the UI including button and breadcrumb positions
• Fixed issue with file usage when internet connectivity is lost and recovered

Object anchors

• Fixed issue that prevented object anchor creation
• Fixed issue that prevented object anchor detection on similar looking shapes

Other

• Removed preview indicator on the Settings page of the mobile-driven app for calling capabilities
• Improved media player stability on PC app

October 17, 2022

Item	Version
PC app	800.2210.6001.0
HoloLens app (HoloLens 2 only)	800.2210.6001.0
Solution	800.0.0.1

Features

Feature	Solution update required?	How to
Make group calls	Yes	Call a remote collaborator on Microsoft Teams
Join Teams meetings	Yes	Join a Microsoft Teams meeting
Send chat messages and share files	Yes	Start a chat and share a file
Annotate the HoloLens user's space	Yes	Annotate a screen
View a remote expert's screen	Yes	Share your desktop or application screen with a HoloLens user
Record calls	Yes	Record a call
Access OneDrive files from HoloLens	Yes	Open a OneDrive for Business file
View call data	Yes	View and access call data
Automatically apply Microsoft Teams policies	Yes	Teams policies supported by Dynamics 365 Guides
HoloLens temperature management	Yes	How Dynamics 365 Guides automatically adjusts HoloLens temperature if the device overheats
Automatically update the PC app	Yes	Download and install the PC and HoloLens apps

2022 Release Wave 1

August 10, 2022

Item	Version
PC app	704.2207.27002
HoloLens app (HoloLens 2 only)	704.2207.27002
Solution	700.4.0.1

Features

Feature	Solution update required?	How to
Grant guide access to third parties	No	Add a guest user
Automatically update the HoloLens app to stay in sync with the latest solution version	Yes	Download and install the PC and HoloLens apps

Bugs fixed and other improvements

• Fixed issue with QR code detection

June 29, 2022

Version 703.2206.27001 of the HoloLens app provides a bug fix for a permissions issue in the June 9 release related to Microsoft Intune.

June 9, 2022

Item	Version
PC app	703.2206.6001.0
HoloLens app (HoloLens 2 only)	703.2206.6001.0
Solution	700.3.0.1

Features

Feature	Solution update required?	How to
Search across all folders in the database (instance) to find a guide	No	Find a guide in the PC app
Fix guides that won't load due to accidental deletion of tasks or steps outside the PC app	No	Fix a corrupted guide

Bugs fixed and other improvements

• Reduced number of “Out of Memory” crashes on HoloLens 2.
• Adjusted the default microphone volume for calls recorded using Mixed Reality Capture. The default volume is now lower.
• Fixed issue with <I> (capital I) tag not rendering italicized text correctly.
• Fixed issue with most recent version of a 3D object not being shown in a guide when a model was uploaded. The cached version of the 3D object is now cleared and updated when a new model is uploaded.
• Fixed issue with Hebrew fallback font not rendering correctly in some scenarios.

April 5, 2022

Item	Version
PC app	702.2203.31001
HoloLens app (HoloLens 2 only)	702.2203.31001
Solution	700.2.0.1

Features

Feature	Solution update required?	How to
New Guide Author Session table tracks interactions each time a user in Authoring mode opens, navigates, or closes a guide.	Yes	Analytics overview

Bugs fixed and other improvements

• Stability improved when saving guides with many steps and 3D content references.
• After a call has ended, the user will see the Activities menu in their view so that they can choose their next action.
• A banner notification is presented when connecting to a call while viewing a guide.

2021 Release Wave 2

February 2, 2022

Version 701.2201.31001 of the PC and HoloLens apps provides bug fixes for both apps. To use the updated apps, you'll need Dynamics 365 Guides solution version 700.0.0.1 or later.

January 26, 2022

Item	Version
PC app	701.2201.20001
HoloLens app (HoloLens 2 only)	701.2201.20001
Solution	700.1.0.1

Features

Feature	Solution update required?	How to
New MR App Sessions table tracks success of Dynamics 365 Guides in your organization	Yes	Microsoft Dataverse table (entity) reference

Bugs fixed and other improvements

• Improved reliability of Azure Object Anchors

November 8, 2021

Item	Version
PC app	700.2111.3001
HoloLens app (HoloLens 2 only)	700.2111.3001
Solution	700.0.0.1

Features

Feature	Solution update required?	How to
Touch menu for moving between activities and navigating lists of information	Yes	Use the Main menu to start an activity
Make calls directly (Preview) from Dynamics 365 Guides	Yes	Make a call (Preview) in the Dynamics 365 Guides HoloLens app
Ability to create very long guides	No	Place and manipulate holograms in the Dynamics 365 Guides HoloLens app

Bugs fixed and other improvements

• Improved PC app stability around step deletion
• Fixed unsupported scenario that allowed users to specify a trigger style

2021 Release Wave 1

August 30 2021

Item	Version
PC app	604.2108.20001
HoloLens app (HoloLens 2 only)	604.2108.20001
Solution	600.4.0.2

Features

Feature	Solution update required?	How to
Select from multiple animations and customize animation settings	Yes	- Change animation options - Work with multiple animations in a single 3DS MAX model

Bugs fixed and other improvements

• Fixed search functionality in Offline mode
• Improved accessibility, generally
• Updated the instructions in the default anchoring mode

July 26, 2021

Item	Version
PC app	603.2107.20001.0
HoloLens app (HoloLens 2 only)	603.2107.20001.0
Solution	600.3.0.1

Features

Feature	Solution update required?	How to
Leverage Azure Object Anchors to automatically anchor your guide content to real-world objects Preview	Yes	- Anchor a guide by using Azure Object Anchors - Blog: Improve on-the-job guidance with Dynamics 365 Guides and Azure Object Anchors

Bugs fixed and other improvements

• Improved caching of guides for a better offline experience
• Fixed privilege validation issue for folders on HoloLens
• Improved the PC authoring app to better align with accessibility requirements

June 29, 2021

Item	Version
PC app	602.2106.19001
HoloLens app (HoloLens 2 only)	602.2106.19001
Solution	600.2.0.2

Features

Feature	Solution update required?	How to
Folders in PC and HoloLens apps	No	Create a guide
Consolidated content view in the Guides model-driven app	Yes	Assign ownership of a guide
Reworked notifications for accessibility	No	None

Bugs fixed

• Space planning 3D collection is now fully localized
• Accessibility bug fixes
• Improvement to Restricted Author role to allow users to create guides from the Guides model-driven app and the PC app
• Improvements to deep linking

May 4, 2021

Version info

Item	Version
PC app	601.2104.29001.0
HoloLens app (HoloLens 2 only)	601.2104.29001.0
Solution	600.1.0.1

Features

Feature	Solution update required?	How to
Prepare folders for the Guides list in the Dynamics 365 Guides model-driven app (for admins)	Yes	Organize guides into folders in Dynamics 365 Guides (for admins)
Measure lengths and angles with new toolkit shapes	Yes	Add a 3D object from the toolkit

Bugs fixed

• Fix for PC app crashing when selecting Cancel button after selecting anchor method
• Fix for Guide Session records not created in Restricted Operator mode
• Fix for incorrect date shown in Date Modified field (All list)
• Fix for Power BI visual not appearing after guide run through and step deletion

April 1, 2021

Version info

Item	Version
PC app	600.2103.19001
HoloLens app	600.2103.19001
Solution	600.0.0.1

2020 Release Wave 2

February 25, 2021

Version 504.2102.24001.0 of the PC and HoloLens apps and solution version 500.4.1.2 include the following new features.

Feature	Solution update required?	How to
Deactivate images, videos, and 3D objects from the PC app	Yes	Deactivate a guide or specific guide content
Use filters to find guides more quickly on HoloLens 2	No	Find a guide to use in the HoloLens app
Support for security permissions at team level	Yes	Content in progress
Performance improvements in loading list of guides	No

February 3, 2021

Version 503.2102.2001 of the PC and HoloLens apps and solution version 500.3.1.2 include the following new features.

Feature	Solution update required?	How to
Extend analytics capabilities with new guide operation data tables	Yes	Overview of analyzing and integrating Dynamics 365 Guides operations data
Gain insights into guide usage with the updated Guides Analytics Power BI reports	Yes	Take a tour of Guides Analytics reports
Improvement in how data is stored in the Microsoft Dataverse	Yes	Information about Guides version 500.3.1.x update for integrators
Narrated instruction text through HoloLens	No	Have HoloLens narrate instructions
Updated Dynamics 365 Guides demo	No

December 8, 2020

Version 502.2011.28001 of the PC and HoloLens apps and solution version 500.2.1.2 include the following new feature.

Feature	Solution update required?	How to
Improved experience finding guides in the PC app	No	Create or find a guide in the PC app

October 27, 2020

Version 501.2010.17001 of the PC and HoloLens apps and solution version 500.1.1.0 include the following new feature.

Feature	Solution update required?	How to
Dynamics 365 Guides Government Community Cloud	No	Dynamics 365 Guides US Government

October 1, 2020

Version 500.2009.23001.0 of the PC and HoloLens apps and solution version 500.0.1.1 include the following new features.

Feature	Solution update required?	How to
Create guides that support non-linear (branching) workflows	Yes	Add a branch in a guide to create a non-linear workflow
Use a trigger to branch to a specific step	Yes	Create a trigger for step navigation in the PC app
Activate a trigger when the operator's hand enters the trigger area	No	Create a trigger for step navigation in the PC app
Copy and paste the position, orientation, and scale of a 3D object	No	Copy and paste a 3D object's position
Copy Dynamics 365 Guides content from one Microsoft Dataverse instance to another	No	Migrate Dynamics 365 Guides content from one Microsoft Dataverse instance to another

2020 Release Wave 1

September 2, 2020

Version 404.2009.2003 of the PC app and version 404.2009.2004 of the HoloLens app fixed a bug introduced in the August 25 release that prevented some guides from opening and displayed a misleading error message. You don't need to update the Dynamics 365 Guides solution to get this update.

August 25, 2020

Version 404.2008.19001.0 of the PC and HoloLens apps and solution version 400.0.4.31 include the following new features.

Feature	Solution update required?
Use spatial triggers to go forward or backward in a guide	Yes
New security roles to restrict access to guides	Yes
Preview an image, video, or 3D object in the new Properties tab	No
Back button behavior changed to return operator to the previously visited step	No
Step card UI update	No

August 4, 2020

Version 403.2008.3001.0 of the PC and HoloLens apps and solution version 400.0.3.36 include the following new feature.

Feature	Solution update required?
Use voice to operate your guides on HoloLens	No

Other updates

This release also includes the following fixes and updates:

• Added Content Migration Tool to move content from one Microsoft Dataverse instance to another.

• Addressed an issue that affected some PCs when the PC app was used to upload files.

• Improvements to deeplink functionality and embedded links in QR codes for quick launch of a guide.

July 7, 2020

Version 402.2007.7001.0 of the PC and HoloLens apps and solution version 400.0.2.66 include the following new features.

Feature	Solution update required?
Operators can use any previously opened guides on HoloLens when offline	No
Filter Power BI dashboard data by Author or Operator role	No
Improved hologram alignment with real world during Mixed Reality Capture on HoloLens 2	No

Other update

This release also includes the following fix:

• Embedded link in QR code. There was an issue with the deeplink functionality where the embedded link in a QR code didn't link to the correct guide or step.

May 26, 2020

Version 401.2005.21001 of the PC and HoloLens apps and solution version 400.0.0.18 include the following new feature. Version 401.2005.21001 of the HoloLens and PC apps are only compatible with version 400.0.0.18 (April 28th) or later. See the apps and solution compatibility table for more details.

Feature	Solution update required?
Improved user experience with audio feedback	No

May 14, 2020

Version 400.2005.13001.0 of the PC and HoloLens apps fixed a bug introduced in the April 28 release that prevented some model animations from playing on HoloLens. You don't need to update the Dynamics 365 Guides solution to get this update.

April 28, 2020

Version 400.2004.24002.0 of the PC and HoloLens apps and version 400.0.0.18 of the Dynamics 365 Guides solution include the following new features.

Feature	Solution update required?
Access Dynamics 365 Guides content through Microsoft Dataverse entities	Yes
Integrate the Asset Management module of Dynamics 365 Supply Chain Management with Dynamics 365 Guides	No
Rename guides in the PC app	No

Other updates: Example guide is deprecated

From the April 28, 2020 release onward, the Example guide is deprecated and no longer deployed to new instances. If users have already installed the Example guide in a non-English deployment, they won't be able to open the guide. When attempting to open a localized Example guide, users will be redirected back to the Guides list.

April 1, 2020

Version 305.2003.28001 of the PC and HoloLens apps and version 300.0.5.127 of the Dynamics 365 Guides solution include the following new features.

Feature	Solution update required?
Restrict access to guides that aren't ready to share with operators	No
Sort items in the PC app gallery by recently added, or by name	No

2019 Release Wave 2

February 25, 2020

Version 304.2002.25001 of the PC and HoloLens apps and version 300.0.4.139 of the Dynamics 365 Guides solution include the following new features.

Feature	Solution update required?
Anchor guides by using QR codes	Yes
Create and copy a link to a guide or step	No
Open an app created in Power Apps from a step	Yes
Deactivate, reactivate, or delete a guide	No

January 28, 2020

Version 303.2001.21001 of the PC and HoloLens apps and version 300.0.3.137 of the Dynamics 365 Guides solution include the following new features.

Feature	Solution update required?
Instinctual interactions for authors on HoloLens 2	No
Open a website from the HoloLens app	Yes
Assign Author and Operator roles to users	Yes
Drag and drop multiple files to the PC app gallery	No
Additional resources in Help menu for PC app	No

Other updates

• The media panel is automatically resized to fit the attached media, which is optimized for the HoloLens field of view.

• The Recent guides list now shows only your recently opened guides.

• Hologram stabilization has been improved and optimized for HoloLens 2.

• Documentation has been reorganized so that it's easier to find information for specific roles (admin, author, and operator).

October 29, 2019

Version 301.1910.24001 of the PC and HoloLens apps and version 300.0.1.115 of the Dynamics 365 Guides solution include the following new features.

Feature	Solution update required?
Support for node-based animations	No
Turn animations on or off	No
Support for STL and PLY file formats for 3D objects	No

Other updates

• Removed different sizes for the same model from the toolkit (this change requires a solution update). Because authors can now resize objects, the different sizes are no longer required.

• Updated the Follow (tag-along) behavior of the Step card to be consistent with the Windows Holographic OS (Shell) behavior where the Step card follows you when the option is turned on.

October 1, 2019

Version 200.1909.24001 of the PC and HoloLens apps and version 200.0.0.107 of the Dynamics 365 Guides solution include the following new features.

Feature	Solution update required?
Try a demo of Dynamics 365 Guides	Yes
Customer satisfaction surveys	No
Opt out of collecting Dynamics 365 Guides data	Yes

Other updates

The October 1 release also includes refactoring of code for hologram positions to enhance overall performance and enable future improvements. You may notice that the position of some imported objects, which have had scale applied to them, might be shifted. You will need to re-position those 3D objects. This does not impact the position of objects from the toolkit.

2019 Release Wave 1

August 27, 2019

Version 104.1908.24001 of the PC and HoloLens apps and version 104.1908.0.117 of the Dynamics 365 Guides solution include the following new features.

Feature	Solution update required?
Accessibility enhancements for PC app	No
Improved hologram manipulation	No
Support for additional languages	Yes

August 6, 2019

HoloLens app version 104.1908.2001.0 fixes an issue in the July 23 release of the HoloLens app that prevented the list of guides from being shown in the HoloLens application for Europe, Middle East, and Asia-based customers. We also released an updated version of the Power BI reporting template that fixes a bug related to missing data causing the report to break.

To get this update, you just have to update the HoloLens app from Microsoft Store. You don't have to update the Dynamics 365 Guides solution. For the Power BI report, visit https://aka.ms/guidesreport.

July 23, 2019

Version 104.1907.19001 of the PC and HoloLens apps and version 104.1907.0.33 of the Dynamics 365 Guides solution include the following new features.

Feature	Solution update required?
Integration with Dynamics 365 Field Service	Yes

Customers interested in previewing integration with Dynamics 365 Field Service need to have an existing Dynamics 365 instance with Dynamics 365 Field Service version 8.6.0.183 or later installed.

Visit aka.ms/getguides for steps to upgrade.

July 9, 2019

Version 103.1907.4001.0 of the PC and HoloLens apps includes the following new features.

Feature	Solution update required?
PC app is fully responsive across various screen sizes	No
Left navigation menu makes navigation faster	No
Gaze-dwell interactions consistently placed for easier selection	No
3D objects loaded for each step to improve performance on HoloLens	No
What's New panel	No

June 3, 2019

Version 103.1905.31001 of the PC and HoloLens apps include the following new features.

Feature	Solution update required?
Switch anchoring method at any time	Yes