serviceStatus resource type

Article
12/03/2024

Namespace: microsoft.graph

Represents the tenant-level service status of the backup service.

Properties

Property	Type	Description
backupServiceConsumer	backupServiceConsumer	The type of consumer. The possible values are: `unknown`, `firstparty`, `thirdparty`, `unknownFutureValue`.
disableReason	disableReason	The reason the service is disabled. The possible values are: `none`, `controllerServiceAppDeleted`, `invalidBillingProfile`, `userRequested`, `unknownFutureValue`.
gracePeriodDateTime	DateTimeOffset	The expiration time of the grace period.
lastModifiedBy	identitySet	Identity of the person who last modified the entity.
lastModifiedDateTime	DateTimeOffset	Timestamp of the last modification of the entity.
restoreAllowedTillDateTime	DateTimeOffset	The expiration time of the restoration allowed period.
status	backupServiceStatus	Status of the service. This value indicates what capabilities can be used. The possible values are: `disabled`, `enabled`, `protectionChangeLocked`, `restoreLocked`, `unknownFutureValue`.

backupServiceConsumer values

Member	Description
none	Default value. No consumer is using the service.
firstparty	Microsoft Admin Center is the backup service control app.
thirdparty	An ISV app is the backup service control app.
unknownFutureValue	Evolvable enumeration sentinel value. Don't use.

disableReason values

Member	Description
none	No reason specified.
controllerServiceAppDeleted	Controller service app is deleted for this consumer.
invalidBillingProfile	Billing profile or Azure subscription status doesn't or is not healthy.
userRequested	Service is disabled manually via user action.
unknownFutureValue	Evolvable enumeration sentinel value. Don't use.

backupServiceStatus values

Member	Description
disabled	Service is disabled. This is the default state. The service isn't enabled for the tenant.
enabled	Service is enabled. A new protection policy can be created or modified and restore is allowed.
protectionChangeLocked	Service is locked with no change in protection allowed. A new protection policy can't be created or updated. No new protection items can be added or removed.
restoreLocked	Service is locked with no protection change and no restore. The protection policy can't be created or updated. No new protection items can be added or removed. No restore can be performed.
unknownFutureValue	Evolvable enumeration sentinel value. Don't use.

protectionChangeLocked

A service is locked with no change in protection allowed in the following scenarios:

The tenant has no active service apps. If no active service apps are found for the tenant, the feature status of the tenant changes from enabled to protectionChangeLocked. To resolve this issue, the tenant needs to activate a service app and call the enable API.
The tenant has an unhealthy billing profile. When an unhealthy billing profile is found for a tenant, the feature status is automatically moved from enabled to protectionChangeLocked, and the policies are deactivated right away. To resolve this issue, the tenant needs to update the billing profile with a healthy one and wait for 24-48 hours for the changes to take effect.

restoreLocked

When a tenant stays in the protectionChangeLocked status for 30 days, the status changes from protectionChangeLocked to restoreLocked. With this change, restore capabilities are blocked, and billing also stops. To resolve this issue, the tenant needs to follow the steps to resolve the issue based on the scenarios described in protectionChangeLocked.

Relationships

None.

JSON representation

The following JSON representation shows the resource type.

{
  "@odata.type": "#microsoft.graph.serviceStatus",
  "status": "String",
  "gracePeriodDateTime": "String (timestamp)",
  "restoreAllowedTillDateTime": "String (timestamp)",
  "disableReason": "String",
  "backupServiceConsumer": "String",
  "lastModifiedDateTime": "String (timestamp)",
  "lastModifiedBy": {
    "@odata.type": "microsoft.graph.identitySet"
  }
}

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