Microsoft Cloud for Healthcare trial FAQ

Sign up

Which email address should I use to sign up?

If your company has an existing relationship with Microsoft and you're allowed to do self-service trials, use your company email address. We'll establish your trial on your company’s account.

If your company doesn't have an existing relationship with Microsoft or you aren’t allowed to do self-service trials on your company’s existing account, use your personal email to sign up, and we'll create a temporary account for you. You'll be the administrator of the account and for the trial.

What are the system requirements for the trial?

This app is a cloud-based service that doesn't require special software other than an up-to-date web browser, though some restrictions apply. For the best trial experience, avoid accessing the trial site in incognito mode. To learn more about the web application requirements, go to Power Platform web application requirements.

Can I sign up for multiple Dynamics 365 apps such as Sales or Customer Service?

Yes, you can. You can use the same email account to sign up for different trials. However, it isn't possible to have multiple apps on the same trial site. Each trial will be on a different org and URL. The trial data won’t be shared across apps.

Trial app

I didn't receive the trial details email after signing up. What should I do?

When you sign up for the trial, you'll receive an email with the trial details. If you don't see the email in your inbox, check your spam folder. Alternatively, use the following steps to access your app:

1. Sign in to the Solution Center using the email you used for signing up for the trial.
2. Select the Try now button.

How do I add more users to a trial?

To add users, go to the Microsoft 365 admin center using the trial admin account. Follow the admin center guidance to add users up to the trial license limit. If the user you're adding already has a Microsoft 365 account, assign them an appropriate security role in the trial org. For more information, go to Assign a security role to a user.

How many users can I add to my trial environment?

You can add a maximum of 20 users to the trial environment.

How do I reset the trial environment?

You can't reset the trial environment. However, you can wait for the trial period to end and then sign up again for a new trial.

Trial expiration and extension

Why did my trial expire before the end of the trial period?

The trial expires if there's no activity for seven consecutive days. An email notification is sent to you after seven days of inactivity. Expired trials can't be reactivated. However, you can start a new trial.

How do I extend the trial?

You can extend the trial for another trial period in the admin center. For instructions, go to Extend your trial. You can extend your trial once.

Can I convert the trial to a paid license?

No, you can't convert the trial to a paid license. You need to purchase the licenses separately. The data and the trial environment itself will become obsolete after the trial period.

What are the trial limits and quotas?

The following limitations apply for the trial:

• The trial is available to you for 30 days. After that, you can request for an extension for another 30 days, buy a paid license, or sign up for a new trial.
• The trial expires if there's no activity on the app for seven consecutive days. Expired trials can't be reactivated. However, you can start a new trial.
• You can only have one trial per tenant at a time.

Microsoft Cloud for Healthcare specific questions

How do I start using the trial?

After you sign up for the trial, you'll arrive on the app's main screen. The main screen provides links to user guides and tutorials. To learn more, visit the links in the More resources on the trial setup page.

What features are available in the trial?

The following features are available in the trial:

• Care management
• Data integration toolkit

How long does the trial last?

The Microsoft Cloud for Healthcare trial lasts 30 days.

Which regions is the trial available in?

The Microsoft Cloud for Healthcare trial experience is currently available in the following regions and languages:

How do I remove sample data from the trial?

You can manually delete the sample data records.

How do I restore sample data?

You won't be able to restore sample data. This feature isn't supported in the trial.

See also

Sign up for a free limited trial of Microsoft Cloud for Healthcare