Share via

Use Microsoft Graph connectors with knowledge sources

  • Article

With knowledge in Copilot Studio, makers can ground their copilot responses with enterprise data available through Microsoft Graph connectors. With Microsoft Graph connectors, customers can use the same data sources used to augment Microsoft Search to ground copilot responses.

Enterprise data using Microsoft Graph connectors

The following enterprise data sources using Microsoft Graph connectors are supported in Copilot Studio:

  • Azure SQL
  • ADLS Gen2
  • MediaWiki
  • Salesforce
  • ServiceNow Knowledge
  • File share
  • SharePoint Server
  • SAP
  • Ado Git
  • CSV
  • Jira
  • Azure DevOps Wiki
  • Oracle SQL database
  • Microsoft SQL server(New)
  • ServiceNow Catalog
  • Confluence
  • ServiceNow Tickets
  • Custom Connector
  • Power Platform connector actions

Note

  • For Microsoft Graph connectors to be displayed, they must first have been setup by your tenant admin.

  • You can request your tenant admin to set up a Microsoft Graph connector. For more information, see Set up Microsoft Graph connectors in the Microsoft 365 admin center. Alternatively, if a Microsoft Graph connector isn't available, you might need to connect to the source system and retrieve data. Then select Create action to use Actions instead.

  • For more information about Microsoft Graph connectors and Microsoft Search, see Microsoft Graph connectors overview for Microsoft Search. This article also lists the currently supported graph connectors.

  • Copilots that use Microsoft Graph connectors as knowledge sources must be configured with the correct authentication settings when publishing to Channels. The ExternalItem.Read.All scope must be provided as part of the manual authentication setting. For more information, see Configure user authentication in Copilot Studio.

Add Microsoft Graph connectors to your copilot

With Copilot Studio, you can select any Microsoft Graph connectors previously configured in the tenant by the admin, and add them as knowledge to their copilot.

  1. Open the copilot.

  2. Select Add knowledge from either the Overview or Knowledge pages.

  3. From the Add available knowledge sources dialog, select the enterprise connection.

  4. Select the Microsoft Graph connector available within your tenant. In this example, the copilot maker added a ServiceNow knowledge connector, previously configured by the tenant admin.

    Screenshot of the Available ServiceNow knowledge connections dialog.

  5. Select Add to complete the connection.