Viewing Alert Details

Alerts in System Center 2012 – Operations Manager include information to help you investigate and resolve the issues that caused the alerts.

To view the details for an alert, in the Monitoring workspace, click Active Alerts, and then click an alert in the results pane.

Tips

• Locate and investigate monitors in the Warning and Error states in the Health Explorer of the computer that was the source of the alert. (To open Health Explorer, right-click the alert, point to Open, and click Health Explorer.) If there are unhealthy monitors, they may correlate with the alert you are researching. Check out the Context pane of the State Change Events tab for possible additional clues to the root cause.

• Read all text in the alert properties. (Right-click the alert, and select Properties.) In particular, carefully review the Alert Description field on the General tab and the Description field on the Alert Context tab.

• Right-click the alert, and open the Event view. Sort the events by the Level column, and then locate the events with the Error and Warning event levels. Events may correlate with the alert you are investigating and provide insight to its resolution.