Information Flow Field, Interaction Template Table
Specifies the direction of the information flow for the interaction template. There are two options: Outbound and Inbound. Select Outbound if the information is usually sent by your company. Select Inbound if the information is usually received by your company.
When you create an interaction using the interaction template, the program uses the contents of this field as a default value in the Information Flow field on the Create Interaction wizard or Segment window.
Tip
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Parent Tables
| Table | Location |
|---|---|
| Interaction Template Table | Relationship Management |
| Interaction Template Table | Relationship Management |