Authorize customer returns

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

The topics in this section provide information about how to authorize customers to return items.

About disposition codes and return reason codes

About return cost price and return lot ID

Cancel a return order

Create an item replacement order

Delete a return order

Pass returned items on to inspection

Post arrival journal for returned products

About receiving partial deliveries of returned items

Receiving returned items

Register the receipt of returned items

Take returned items through inspection

About packing slip updates for returns

Perform invoice updates for returns

(MEX) Create and post a return order as an electronic invoice